Zapora resume
Summary
Highlights
? Strong customer service skills
? Complex clerical experience
? Microsoft Office proficiency
? Cash handling experience
? Team player
? Suggestive selling experience
Experience
? Meticulous attention to detail
? Results-oriented
? Strong interpersonal skills ? Self-starter
? Resourceful
? Strong problem solver
9652 Armstrong Drive, Oakland, CA 94603 Cell:------------ email: ------------
Highly motivated, customer service oriented, professional seeking employment in a social environment.
Sr. Customer Service Representative
June 2018 to Current
Enterprise Car Rentals
Duties include providing excellent customer service, hospitality, Typing rental agreements for customers, Assisting customers to their car, providing emailed receipts for overnight drop offs, checking inventory for the daily rentals, organizing workspace, picking up and dropping customers off, answering phones, courtesy emails, courtesy phone calls and insurance follow ups. Also responsible for opening the business making sure I set everything up for operation.
Concierge
January 2018 to Current
Atrium Staffing- San Francisco, CA
Duties include providing exceptional customer service for tenants in San Francisco Luxury High Rise apartments. Monitoring the cameras, managing lobby condiments such as beverages and snacks for tenants. Greeting all tenants and visitors who entered the premises. Organizing deliveries, receiving packages for and delivering outgoing mail for tenants. Managing spare keys, for dog walkers and house cleaners etc. per tenants. Creating new keys for tenants if tenants key tag was not working.
Stock merchandiser
December 2016 to January 2018
The Nordstrom Rack- San Francisco, CA
Duties include fitting rooms support, re-stocking of merchandise on sales floor, providing customers with excellent customer service and fashion help, maintaining a professional and customer friendly environment for shoppers, re-ticketing, providing support to other departments as needed, and performing closing duties such as sales floor preparation for next day business.
Cashier
March 2014 to December 2016
The Home Depot– Union City, CA
Duties include providing customers with fast, friendly, accurate, and safe service, processing checkout and return transactions, monitoring and maintaining self-checkout area, providing customers with information and identifying selling opportunities.
Education
Academy Of Art University Bay Area Technology School BFA Music Production (2018-Present) High School Diploma (06/19/13)
Summary
Highlights
? Strong customer service skills
? Complex clerical experience
? Microsoft Office proficiency
? Cash handling experience
? Team player
? Suggestive selling experience
Experience
? Meticulous attention to detail
? Results-oriented
? Strong interpersonal skills ? Self-starter
? Resourceful
? Strong problem solver
9652 Armstrong Drive, Oakland, CA 94603 Cell:------------ email: ------------
Highly motivated, customer service oriented, professional seeking employment in a social environment.
Sr. Customer Service Representative
June 2018 to Current
Enterprise Car Rentals
Duties include providing excellent customer service, hospitality, Typing rental agreements for customers, Assisting customers to their car, providing emailed receipts for overnight drop offs, checking inventory for the daily rentals, organizing workspace, picking up and dropping customers off, answering phones, courtesy emails, courtesy phone calls and insurance follow ups. Also responsible for opening the business making sure I set everything up for operation.
Concierge
January 2018 to Current
Atrium Staffing- San Francisco, CA
Duties include providing exceptional customer service for tenants in San Francisco Luxury High Rise apartments. Monitoring the cameras, managing lobby condiments such as beverages and snacks for tenants. Greeting all tenants and visitors who entered the premises. Organizing deliveries, receiving packages for and delivering outgoing mail for tenants. Managing spare keys, for dog walkers and house cleaners etc. per tenants. Creating new keys for tenants if tenants key tag was not working.
Stock merchandiser
December 2016 to January 2018
The Nordstrom Rack- San Francisco, CA
Duties include fitting rooms support, re-stocking of merchandise on sales floor, providing customers with excellent customer service and fashion help, maintaining a professional and customer friendly environment for shoppers, re-ticketing, providing support to other departments as needed, and performing closing duties such as sales floor preparation for next day business.
Cashier
March 2014 to December 2016
The Home Depot– Union City, CA
Duties include providing customers with fast, friendly, accurate, and safe service, processing checkout and return transactions, monitoring and maintaining self-checkout area, providing customers with information and identifying selling opportunities.
Education
Academy Of Art University Bay Area Technology School BFA Music Production (2018-Present) High School Diploma (06/19/13)