Yvonel's Resume
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Yvonel's Resume


YVONEL DAEVON ROSIER
512 SE 12TH TER; HOMESTEAD, FL 33033
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Resume Profile
Outstanding individual with experience in business and technology. Multiple years of experience in troubleshooting computers. Able to provide excellent customer service. Motivated to learn by doing and gain more experience while working within a business.
Education
Robert Morgan Technical College
? August 2017 – January 2019 Network Support Specialist Vocational Program
South Dade Senior High School
? August 2013 – June 2017 Information and Business Technology Academy G.P.A. 3.4
Experience
? July 2019 – Apr 2020 St. Aubin Technologies Connectwise, Ninja RMM, Webroot AV, Screen connect, TeamViewer, Troubleshooting Office 365 applications, Windows 10 OS, Installing/setup printers and scanners, storage cleanup, AV scans, investigation of spam/phishing etc. Installing ram, GPU, SSD's, etc.

? Jul 2016 – Jun 2017 ITechz Inc. Computer Repair Service Technician

? Jul 2015 – Aug 2015 Summer internship at South Dade Senior High School. Responsible for
installing, managing and repairing computers.
? Jul 2014 – Aug 2014 Summer Internship at South Dade Senior High School. Responsible for
installing, managing, and repairing computers.

? Aug 2013 – Jun 2017 Information and Technology on the job training. Utilizing my Information
technology skills to repair and install software.

Honors, Awards, Membership
? Information Technology Academic Excellence 2016 - 2017
? Exemplary Academic Effort December 2016
? Honor Roll 2015, 2016, Perfect Attendance 2015, 2014
? New Mount Zion Student of the Month September 2015
? Spanish Student of the Month December 2015
? Secretary Future Business Leaders of America 2015-2016
Relevant High School Studies
Honors English, Honors Math, Honors U.S. History, Honors Chemistry, computer classes providing knowledge in Information System Technology, Accounting, and Web Design.
Volunteer Experience
? New Mt. Zion Youth Department Volunteer
*References: Available upon request