Work and Education Experience
Experience:
CUSTOMER RELATIONS SPECIALIST • JEAN WALL STATE FARM INSURANCE • AUGUST 2018-PRESENT
SEATTLE, WASHINGTON
Main duties include, but not limited to: Assisting customer in understanding, maintaining, and using their Fire, Auto, Personal Liability, or Business policies. Proving risk and financial advice. Processing changes as requested and applying payments. Working directly with State Farm cooperate offices to provide excellent service to customers and claimants. Creating and implementing procedures. Establishing seamless record keeping of all interactions.
HEAD LIFEGUARD • AMERICAN RED CROSS • MAY 2016-SEPTEMBER 2018
CARLSBAD, NEW MEXICO
Main duties included, but not limited to: Leading a team of 17 guards through daily fitness and life savings skills/routines. Schedule preparation, maintenance of all equipment and facilities including any and all bio-hazard clean up. Working one-on-one with the city of Carlsbad, the police department, and the supervisor. Overseeing recreational swimmers during peak and non-peak public swim areas such as, open water swim, pool and water park.
Saving and assisting drowning or weak swimmers along with caring for injuries outside of the water.
RETAIL SALES ASSOCIATE • THE SHADE TREE • SEPTEMBER 2017- MAY 2018
CARLSBAD, NEW MEXICO
Sales experience includes but not limited to: Cash handling, register, inventory control, shipping and handling. Customer service and working well under high pressure and large customer volume days.
Open and closing procedures.
INTERNSHIP • CARLSBAD FAMILY WELLNESS LLC • SEPTEMBER 2016- JUNE 2018
DR. LISA KEARNEY
CARLSBAD, NEW MEXICO
NATUROPATHIC PRACTICE: PREVENTION AND HEALTHCARE TREATMENT
Studying the general aspects of Naturopathic health through hands on participation with clients, Doctor and overall practice procedures.
Internship hours consisting of research and reviewing case studies of practical client application, patient interaction, note taking, and customer service as well as other responsibilities assigned.
Education:
BASTYR UNIVERSITY
KENMORE, WASHINGTON
2019-PRESENT
CURRENT GPA 3.80
NORTH SEATTLE COLLEGE
SEATTLE, WASHINGTON
2018-2019
PREREQUISITE CREDITS FOR BASTYR UNIVERSITY
GPA 3.41
NEW MEXICO STATE UNIVERSITY
CARLSBAD, NEW MEXICO
2015 – 2018
PREREQUISITE CREDITS FOR BASTYR UNIVERSITY
GPA 4.00
JEFFERSON MONTESSORI ACADEMY “JMA”
CARLSBAD, NEW MEXICO
2011 - 2018
HIGH SCHOOL STUDENT / DUEL CREDIT *VALEDICTORIAN*
GPA 4.70
Volunteer and Leadership Experience:
Student tutor/mentor assisting in all areas of curriculum from 4th through 12th. JMA
Student Health Ambassador. K-12. JMA
P.E.A.C.E. Leadership award
Varsity Swim Team Captain. Carlsbad High School Carlsbad
Vice President of Phi Theta Kappa (PTK) Honor Society. NMSU
Rotary Youth Leadership Award (RYLA) July 22, 2017- July 28, 2017 Volunteer programs include Meals of Hope.
Night to Shine February 9, 2018. Walter Gerald’s Preforming Arts Center
Rainbow Hop Summer, 2019. Seattle Washington
Lambert House January 2019-December 2019. Seattle Washington through Jean Wall State Farm
Experience:
CUSTOMER RELATIONS SPECIALIST • JEAN WALL STATE FARM INSURANCE • AUGUST 2018-PRESENT
SEATTLE, WASHINGTON
Main duties include, but not limited to: Assisting customer in understanding, maintaining, and using their Fire, Auto, Personal Liability, or Business policies. Proving risk and financial advice. Processing changes as requested and applying payments. Working directly with State Farm cooperate offices to provide excellent service to customers and claimants. Creating and implementing procedures. Establishing seamless record keeping of all interactions.
HEAD LIFEGUARD • AMERICAN RED CROSS • MAY 2016-SEPTEMBER 2018
CARLSBAD, NEW MEXICO
Main duties included, but not limited to: Leading a team of 17 guards through daily fitness and life savings skills/routines. Schedule preparation, maintenance of all equipment and facilities including any and all bio-hazard clean up. Working one-on-one with the city of Carlsbad, the police department, and the supervisor. Overseeing recreational swimmers during peak and non-peak public swim areas such as, open water swim, pool and water park.
Saving and assisting drowning or weak swimmers along with caring for injuries outside of the water.
RETAIL SALES ASSOCIATE • THE SHADE TREE • SEPTEMBER 2017- MAY 2018
CARLSBAD, NEW MEXICO
Sales experience includes but not limited to: Cash handling, register, inventory control, shipping and handling. Customer service and working well under high pressure and large customer volume days.
Open and closing procedures.
INTERNSHIP • CARLSBAD FAMILY WELLNESS LLC • SEPTEMBER 2016- JUNE 2018
DR. LISA KEARNEY
CARLSBAD, NEW MEXICO
NATUROPATHIC PRACTICE: PREVENTION AND HEALTHCARE TREATMENT
Studying the general aspects of Naturopathic health through hands on participation with clients, Doctor and overall practice procedures.
Internship hours consisting of research and reviewing case studies of practical client application, patient interaction, note taking, and customer service as well as other responsibilities assigned.
Education:
BASTYR UNIVERSITY
KENMORE, WASHINGTON
2019-PRESENT
CURRENT GPA 3.80
NORTH SEATTLE COLLEGE
SEATTLE, WASHINGTON
2018-2019
PREREQUISITE CREDITS FOR BASTYR UNIVERSITY
GPA 3.41
NEW MEXICO STATE UNIVERSITY
CARLSBAD, NEW MEXICO
2015 – 2018
PREREQUISITE CREDITS FOR BASTYR UNIVERSITY
GPA 4.00
JEFFERSON MONTESSORI ACADEMY “JMA”
CARLSBAD, NEW MEXICO
2011 - 2018
HIGH SCHOOL STUDENT / DUEL CREDIT *VALEDICTORIAN*
GPA 4.70
Volunteer and Leadership Experience:
Student tutor/mentor assisting in all areas of curriculum from 4th through 12th. JMA
Student Health Ambassador. K-12. JMA
P.E.A.C.E. Leadership award
Varsity Swim Team Captain. Carlsbad High School Carlsbad
Vice President of Phi Theta Kappa (PTK) Honor Society. NMSU
Rotary Youth Leadership Award (RYLA) July 22, 2017- July 28, 2017 Volunteer programs include Meals of Hope.
Night to Shine February 9, 2018. Walter Gerald’s Preforming Arts Center
Rainbow Hop Summer, 2019. Seattle Washington
Lambert House January 2019-December 2019. Seattle Washington through Jean Wall State Farm