Tiffany Moy
Tiffany Moy
Los Angeles, California, United S------------/in/tiffanypmoySummaryProfessional background in luxury hospitality, design, branding/marketing, and clinical psychology.
Model, creative consultant, and fine artist.
Graduate of the University of California, Los Angeles.
Experience
T a le n t M an ag erNYLA InfluencersAug 2020 - Present (8 months +)Creative ConsultantSelf-employedDec 2018 - Present (2 years 4 months +)Model/Actor/HostFreelanceJan 2017 - Present (4 years 3 months +)Relationship ManagerFXPIGJul 2018 - Nov 2018 (5 months)Client Experience AssociateCoinMetroFeb 2018 - Nov 2018 (10 months)Guide clients (many with little-to-no experience/knowledge of the crypto space) in contributing to
CoinMetro's ICO and main token sale. Resolve client inquiries. Synthesize information to create clear
processes and procedures. Ensure all support communication with clients aligns with CoinMetro brand.
CoinMetro is a one-of-a-kind, fintech platform that will fuel the future of blockchain innovation. Through
a tokenized ecosystem, CoinMetro provides a gateway for both novice and professional traders and
investors to get involved in the crypto space with an ease of access not yet seen in the industry.
Our goal, above all else, is to make sure that your overall CoinMetro experience is nothing short of
exemplary.
Tiffany Moy - page 1
In-house Marketing & Sales ExecutiveVilla del Palmar Cancun Vacation ClubJun 2017 - Feb 2018 (9 months)In-House Marketing: Ensured guests received a positive touch-point experience and consistent
concierge services throughout their stay on the property. Represented the private residence club.
Screened and invited guests to sales presentations. Recruited guests for sales presentations using
face-to-face sales techniques and marketing incentives. Secured guests' attendance at presentation
and provided follow up.
Sales Executive: As a front-line sales executive, I conducted 90-minute sales presentations, which
included a property tour and showing of model units. Responsible for building relationships with
prospective clients, and for managing the presentation from start to finish, working individually and also
as a part of a larger team.
Lead Counselor & Art Group FacilitatorDestinations for TeensMar 2016 - Jun 2017 (1 year 4 months)Counseled adolescents, suffering from comorbid disorders, in overcoming negative behavioral patterns.
Taught visual arts and facilitated creative arts activities to build creative skills and emotional awareness/
expression. Attended clinical meetings to provide advocacy and feedback for each client and completed
necessary documentation. Certified in Pro-ACT (Professional Assault Crisis Training) to prevent,
assess, and de-escalate crisis situations.
V o ic eWET (Design)Mar 2015 - Dec 2015 (10 months)As WET's Voice (lead company writer), I collaborated with a multi-disciplinary, strategic branding team
comprised of graphic designers, cinematographers, directors, editors, and marketers. The branding
team was responsible for defining brand vision and creating true-to-brand content. I personally oversaw
all written components of the WET brand. I worked directly with WET's designers to develop names
for features and craft design narratives for concept presentations. I wrote and edited copy included
in a wide range of applications such as design books, website, mobile app interfaces, marketing
collateral, internal and external communications, project overviews distributed to press, and special
event invitations/promotions.
Executive Assistant to CEOWET (Design)Apr 2014 - Apr 2015 (1 year 1 month)I supported CEO in management of all organizational matters and was the internal and external first
point of contact to CEO. I served as the CEOs "eyes and ears" and contributed to outreach, recruitment
and hiring efforts, as well as employee retention.
At WET, engineering, design, and manufacturing are fully integrated into a seamless lean operation;
boundaries between departments are flexible and permeable. In assisting the CEO and his executive
team, I established clear communication between the CEO and all departments, and I conducted
follow up on behalf of the CEO. I worked within the wide variety of disciplines found at WET (design,
Tiffany Moy - page 2
animation, architecture, engineering, field research and testing, research and development, accounting,
purchasing, human resources, manufacturing, marketing, branding, operations).
WET is an international design, architecture, and engineering firm with projects in over 20 countries.
WET designs with water, fire, water-on-fire, ice, and fog to transform spaces into experiences. (WET
has 250+ creations around the world!) Some features are large-scale lakes, where water dances,
choreographed to music, like in the iconic Fountains of Bellagio and The Dubai Fountain. Other projects
include interactive plazas filled with playful jets, contemplative water walls, or powerful explosions of
water and fire.
Residential ConciergeMontage InternationalSep 2013 - Apr 2014 (8 months)Forbes 5-Star I AAA Five-Diamond
Top 10 Hotels in Los Angeles I Travel + Leisure
Top 10 Hotels in Continental US I Travel + Leisure
Top 100 Hotels in the World I Travel + Leisure
Montage Beverly Hills is a Forbes 5-Star, AAA Five-Diamond ultra-luxury hotel located in one of the
most competitive hospitality markets in the world. On the top two floors of the hotel are the Residences,
20 privately owned condominium units (each ranging in size from roughly 1,500 to 5,000+ square feet,
each unit sold between 4million usd to upwards of 14million usd).
I worked directly with the Residence owners. In order to ensure owners received the Montage 5-star,
Five-diamond lifestyle experience, I managed all hotel operations for the Residences, setting and
enforcing high, custom standards of service.
I worked independently (as the sole residential concierge) and with little-to-no direct oversight. I liaised
between homeowners, the Home Owners' Association (HOA) and 3rd party property management,
hotel executives, as well as front-of-house and heart-of-house hotel departments. At times, I assisted
with showings of these multi-million dollar properties.
I established and maintained positive relationships with the Residence owners, anticipating their needs
and customizing experiences to each owner’s preferences.
*Cross-trained with the Hotel Guest Relations department that serves VIP hotel guests (such as
celebrities, domestic and foreign political leaders, diplomats, and international public figures)
EducationUniversity of California, Los AngelesBachelor of Arts (B.A.), Psychology and Anthropology2009 - 2013Minor: Anthropology
Travel study: Intensive Spanish Language Program in Spain (Summer 2012)
Coursework included: psychological research methods and statistics, educational psychology,
educational policy and practice, social psychology, behavioral neuroscience, developmental
Tiffany Moy - page 3
psychology, evolutionary psychology, abnormal psychology, human learning, group communication,
culture and communication, sociological theory, linguistic anthropology, cultural anthropology,
anthropological field research and interview methods, food studies, Spanish language
Santa Monica CollegeFine and Studio Arts2017 - PresentCoursework includes:
Drawing, Design, Figure Drawing, Ceramic arts, Oil Painting, Acrylic Painting
Licenses & Certifications
CPR
P R O -A CT ( P ro fe ssio nal A ssau lt C ris is T ra in in g)
Skills
Event Planning • Highly detail oriented • Spanish • Customer Service • Schedule Management •
Influencer Marketing • Fine Art • Hospitality • Counseling Psychology
Tiffany Moy - page 4
Tiffany Moy
Los Angeles, California, United S------------/in/tiffanypmoySummaryProfessional background in luxury hospitality, design, branding/marketing, and clinical psychology.
Model, creative consultant, and fine artist.
Graduate of the University of California, Los Angeles.
Experience
T a le n t M an ag erNYLA InfluencersAug 2020 - Present (8 months +)Creative ConsultantSelf-employedDec 2018 - Present (2 years 4 months +)Model/Actor/HostFreelanceJan 2017 - Present (4 years 3 months +)Relationship ManagerFXPIGJul 2018 - Nov 2018 (5 months)Client Experience AssociateCoinMetroFeb 2018 - Nov 2018 (10 months)Guide clients (many with little-to-no experience/knowledge of the crypto space) in contributing to
CoinMetro's ICO and main token sale. Resolve client inquiries. Synthesize information to create clear
processes and procedures. Ensure all support communication with clients aligns with CoinMetro brand.
CoinMetro is a one-of-a-kind, fintech platform that will fuel the future of blockchain innovation. Through
a tokenized ecosystem, CoinMetro provides a gateway for both novice and professional traders and
investors to get involved in the crypto space with an ease of access not yet seen in the industry.
Our goal, above all else, is to make sure that your overall CoinMetro experience is nothing short of
exemplary.
Tiffany Moy - page 1
In-house Marketing & Sales ExecutiveVilla del Palmar Cancun Vacation ClubJun 2017 - Feb 2018 (9 months)In-House Marketing: Ensured guests received a positive touch-point experience and consistent
concierge services throughout their stay on the property. Represented the private residence club.
Screened and invited guests to sales presentations. Recruited guests for sales presentations using
face-to-face sales techniques and marketing incentives. Secured guests' attendance at presentation
and provided follow up.
Sales Executive: As a front-line sales executive, I conducted 90-minute sales presentations, which
included a property tour and showing of model units. Responsible for building relationships with
prospective clients, and for managing the presentation from start to finish, working individually and also
as a part of a larger team.
Lead Counselor & Art Group FacilitatorDestinations for TeensMar 2016 - Jun 2017 (1 year 4 months)Counseled adolescents, suffering from comorbid disorders, in overcoming negative behavioral patterns.
Taught visual arts and facilitated creative arts activities to build creative skills and emotional awareness/
expression. Attended clinical meetings to provide advocacy and feedback for each client and completed
necessary documentation. Certified in Pro-ACT (Professional Assault Crisis Training) to prevent,
assess, and de-escalate crisis situations.
V o ic eWET (Design)Mar 2015 - Dec 2015 (10 months)As WET's Voice (lead company writer), I collaborated with a multi-disciplinary, strategic branding team
comprised of graphic designers, cinematographers, directors, editors, and marketers. The branding
team was responsible for defining brand vision and creating true-to-brand content. I personally oversaw
all written components of the WET brand. I worked directly with WET's designers to develop names
for features and craft design narratives for concept presentations. I wrote and edited copy included
in a wide range of applications such as design books, website, mobile app interfaces, marketing
collateral, internal and external communications, project overviews distributed to press, and special
event invitations/promotions.
Executive Assistant to CEOWET (Design)Apr 2014 - Apr 2015 (1 year 1 month)I supported CEO in management of all organizational matters and was the internal and external first
point of contact to CEO. I served as the CEOs "eyes and ears" and contributed to outreach, recruitment
and hiring efforts, as well as employee retention.
At WET, engineering, design, and manufacturing are fully integrated into a seamless lean operation;
boundaries between departments are flexible and permeable. In assisting the CEO and his executive
team, I established clear communication between the CEO and all departments, and I conducted
follow up on behalf of the CEO. I worked within the wide variety of disciplines found at WET (design,
Tiffany Moy - page 2
animation, architecture, engineering, field research and testing, research and development, accounting,
purchasing, human resources, manufacturing, marketing, branding, operations).
WET is an international design, architecture, and engineering firm with projects in over 20 countries.
WET designs with water, fire, water-on-fire, ice, and fog to transform spaces into experiences. (WET
has 250+ creations around the world!) Some features are large-scale lakes, where water dances,
choreographed to music, like in the iconic Fountains of Bellagio and The Dubai Fountain. Other projects
include interactive plazas filled with playful jets, contemplative water walls, or powerful explosions of
water and fire.
Residential ConciergeMontage InternationalSep 2013 - Apr 2014 (8 months)Forbes 5-Star I AAA Five-Diamond
Top 10 Hotels in Los Angeles I Travel + Leisure
Top 10 Hotels in Continental US I Travel + Leisure
Top 100 Hotels in the World I Travel + Leisure
Montage Beverly Hills is a Forbes 5-Star, AAA Five-Diamond ultra-luxury hotel located in one of the
most competitive hospitality markets in the world. On the top two floors of the hotel are the Residences,
20 privately owned condominium units (each ranging in size from roughly 1,500 to 5,000+ square feet,
each unit sold between 4million usd to upwards of 14million usd).
I worked directly with the Residence owners. In order to ensure owners received the Montage 5-star,
Five-diamond lifestyle experience, I managed all hotel operations for the Residences, setting and
enforcing high, custom standards of service.
I worked independently (as the sole residential concierge) and with little-to-no direct oversight. I liaised
between homeowners, the Home Owners' Association (HOA) and 3rd party property management,
hotel executives, as well as front-of-house and heart-of-house hotel departments. At times, I assisted
with showings of these multi-million dollar properties.
I established and maintained positive relationships with the Residence owners, anticipating their needs
and customizing experiences to each owner’s preferences.
*Cross-trained with the Hotel Guest Relations department that serves VIP hotel guests (such as
celebrities, domestic and foreign political leaders, diplomats, and international public figures)
EducationUniversity of California, Los AngelesBachelor of Arts (B.A.), Psychology and Anthropology2009 - 2013Minor: Anthropology
Travel study: Intensive Spanish Language Program in Spain (Summer 2012)
Coursework included: psychological research methods and statistics, educational psychology,
educational policy and practice, social psychology, behavioral neuroscience, developmental
Tiffany Moy - page 3
psychology, evolutionary psychology, abnormal psychology, human learning, group communication,
culture and communication, sociological theory, linguistic anthropology, cultural anthropology,
anthropological field research and interview methods, food studies, Spanish language
Santa Monica CollegeFine and Studio Arts2017 - PresentCoursework includes:
Drawing, Design, Figure Drawing, Ceramic arts, Oil Painting, Acrylic Painting
Licenses & Certifications
CPR
P R O -A CT ( P ro fe ssio nal A ssau lt C ris is T ra in in g)
Skills
Event Planning • Highly detail oriented • Spanish • Customer Service • Schedule Management •
Influencer Marketing • Fine Art • Hospitality • Counseling Psychology
Tiffany Moy - page 4