Debbie Ann Falto
West Covina, California 91791
14+ years of experience in Office Management/Administrative Support professional with training in Project Management to assess, research, and utilize improvements in the business cycle for various industries including finance, education and the retail environment seeks Teacher position.
ADMINISTRATIVE/OFFICE MANGEMENT (10 Years of Experience)
Organize business meetings, schedule appointments and maintain executive calendars including creating meeting minutes, agendas and resulting summary conclusions.
Receptionist/ Handled 100 calls within an eight-hour span.
Intermediate utilization of desktop software including Word, Power Point and Excel to create, edit, and distribute flyers along with marketing brochures assuring cross communication among stakeholders while simultaneously protecting proprietary information.
Advanced usage of Excel including writing formulas and pivoting tables.
Logistically tracked specimens controlling chain of custody of samples and obtained respondent’s consent to participate in Center for Disease Control study.
CUSTOMER SERVICE/MARKETING (11 Years of Experience)
Assess client needs, refer appropriate services and mediate any disputes to guaranty customer satisfaction.
Researched parcel information, including current deed/title holders and tax status/exemptions.
Created active fax and/or writing templates later adopted as company policy to acquire tax information and increase communication matrix.
Assured customer requests met compliance with various taxing agencies/municipalities by creating benchmark verification model and implemented project planning into process.
Collected field data in a study funded by the CDC and LA County Department of Public Health in the form of field specimens and bilingual questionnaires in a population study examining second hand smoke by door to door marketing.
ORGANIZATIONAL/LEADERSHIP SKILLS (10 Years of Experience)
Managed classrooms in grades K-12 throughout Covina, Azusa and Hacienda/La Puente Unified School Districts on an on-call basis duties included accurate attendance and/or assessment in compliance with California educational standards.
Generated lesson plans and activity lists for Freshman English classes at Workman High School, La Puente, including ESL (English as a Second Language) classes utilizing emergency 90-day teaching credential.
Assist in presenting a company to the credit review board to determine marketable financial products such as factoring and/or revolving lines of credit thus supporting three C-level executives.
High School English Teacher – South Hills Academy, West Covina, CA 08/2019-09/2020
Internet Sales Manager – Puente Hills CDJR City of Industry, CA 04/2018-01/2019
Sales/Leasing Agent – Premier CDJR later West Covina CDJR 03/2016-04/2017
Substitute Teacher -The Education Team, Los Angeles, CA 11/2015-03/2016
Field Data Collector-Healthy Housing Solutions, Inc., Columbia MD (HQ) 05/2015-11/2015
Operations Specialist-LPS Property Tax Solutions (Formerly FIS), Pasadena, CA 11/2004-07/2012
Administrative Assistant Apple One/Office Team/Corestaff, City of Industry, CA 10/2001-01/2016 (intermittently)
Substitute Teacher Hacienda/La Puente USD, City of Industry, CA 09/1998-10/2001
California State University @ Los Angeles- BACHELOR OF ARTS, CLASS OF 1994 English with Single Subject
Currently Enrolled: Grand Canyon Univ. Master of Ed w/ Specialization in Humanities