Sydney Yopp- Medical
SYDNEY YOPP
Summary: Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with outstanding interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in NextGen EPM and EHR as well as Meditech.
00
Skills
Appointment scheduling Planning and coordination
Payment processing Project organization
Insurance company knowledge Critical thinker
Appointment confirmation Customer service
Data entry First Aid/CPR
MS Office Training
0-635
ExperiencePatient Access Representative02/2020-12/2020
UT Health East Texas | Tyler, TX
Verified demographics and insurance information to register patients in computer system.
Coordinated between patients and healthcare professionals to meet patient needs.
Educated patients and families on treatments. procedures, and appointment expectations.
Quality controlled physician schedules daily.
Scheduled patient appointments and procedures with NextGen. Looking Glass (USA), and Meditech.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Dispatcher05/2019-02/2020
Suddenlink Communications | Tyler, TX
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives
Tracked all changes in computer system to keep records current and accurate.
Kept detail and updated records of calls in physical and electronic databases.
Provided excellent service and attention to customers through phone conversations.
Created agendas and communication materials for team meetings.
Troubleshoot equipment with technicians while they are on site.
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Education Associate of Applied Science: Radiology Technician 08/2018-Present
Tyler Junior College | Tyler, TX
SYDNEY YOPP
Summary: Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with outstanding interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in NextGen EPM and EHR as well as Meditech.
00
Skills
Appointment scheduling Planning and coordination
Payment processing Project organization
Insurance company knowledge Critical thinker
Appointment confirmation Customer service
Data entry First Aid/CPR
MS Office Training
0-635
ExperiencePatient Access Representative02/2020-12/2020
UT Health East Texas | Tyler, TX
Verified demographics and insurance information to register patients in computer system.
Coordinated between patients and healthcare professionals to meet patient needs.
Educated patients and families on treatments. procedures, and appointment expectations.
Quality controlled physician schedules daily.
Scheduled patient appointments and procedures with NextGen. Looking Glass (USA), and Meditech.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Dispatcher05/2019-02/2020
Suddenlink Communications | Tyler, TX
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives
Tracked all changes in computer system to keep records current and accurate.
Kept detail and updated records of calls in physical and electronic databases.
Provided excellent service and attention to customers through phone conversations.
Created agendas and communication materials for team meetings.
Troubleshoot equipment with technicians while they are on site.
00
Education Associate of Applied Science: Radiology Technician 08/2018-Present
Tyler Junior College | Tyler, TX