Steven Wray
Steven L. Wray
2805 Madison Ave ? Memphis, TN 38111 ? Phone:------------ ? ------------
Skills Profile
• Self-Motivated, hardworking management professional with extensive hands on experience in:
- Customer Relations - Staff Motivation - Staff Scheduling - Marketing –
- Shipping/Receiving – Retail Management – Money Handling – Inventory Control
• Over twenty years of retail and service industry experience.
• Skilled in creative arts including Photography, Videography, Video Editing, Desktop Publishing, Digital Asset Management and Web Design.
• Computer Skills:
Software: Mac OS, Windows OS, Linux OS, Photoshop, Microsoft Excel, Word, PowerPoint, Final Cut Pro, iMovie, Extensis Portfolio, Various Video Format Converters, and System Utilities.
Hardware: System building, System Diagnostics, Custom Storage Solutions (NAS), Hard drive, RAM, Motherboard, Laptop Keyboard, Power Supply Upgrades and Replacement.
Employment History
Audio-visual Technician
PSAV, Memphis, TN (2013-2020)
Davidson Hotel Corporation (DBA The Hilton Memphis), Memphis TN (2004-2013)
Adam’s Mark Hotels, Memphis, TN (2001-2004)
• Installed, operated, and troubleshooted a wide array of audiovisual and computer equipment in Tennessee’s largest hotel convention space.
• Information Technology duties included assisting clients in connecting to wired and wireless networks, upgrading hotel’s computers, maintaining the hotel’s business center and installing Local Area Networks, DSL lines, and phone lines.
• Created and maintained daily PowerPoint presentation to inform guests of daily events and current weather.
• Dealt with customers directly including price quotes, sales, answering technical and billing questions, and addressing client complaints.
• Documented and/or recorded events and meetings using video and/or audio.
• Responsible for all department video editing and video production.
• Consulted power needs and executed high voltage/amperage power distribution.
Self employed Photographer and Desktop Publisher
In-Flux Photography, Memphis, TN (1997-present)
• Photography of numerous weddings, special events and portrait sessions.
• Designed layout and principle photographer for the Pawtucket’s CD release The Rest of Our Days.
• Photographed musicians for a Washburn Guitar Company poster series of local talent.
• Produced the presentation video and subsequent DVDs for Carnival Memphis’ Business and Industry salute for the last four years.
• Works published in several publications including The Memphis Flyer and The Commercial Appeal.
• Received numerous accolades in both web-based and local photo venues including First Prize in the 2002 Mid-South Fair Color Landscape Division.
Sales Representative, Assistant Manager
Buster’s Liquors & Wines, Memphis, TN (1989-2000)
(Buster’s is a retail store with over $11 Million in annual gross sales and 30 plus employees)
• Supervised staff during daily operations and acted as a liaison between staff and owners.
• Opened and closed store including off hours for cleaning crew.
• Dealt with diverse customer base including party and event planning.
• Handled money, including making deposits and providing cashiers change.
• Designed and maintained company’s website including answering e-mails.
• Designed ads for publication in local periodicals Leonard’s Losers, The Memphis Flyer, Women’s News, and The Commercial Appeal.
• Created in store advertisements including point of sale materials.
• Consulted on the writing of the employee handbook and was involved in other policy making decisions.
Box Line Sorter, Loader
United Parcel Service, Memphis, TN (1988-1989)
Quality Control Lineman
Glassteel of Tennessee, Inc., Collierville, TN (1986-1988)
Sales Representative, System Technician
Computer Depot, Memphis, TN (1984-1986)
• Completed Apple Certification Sales Training.
• Led the Apple Macintosh and Apple II sales and technical support team.
• Serviced, upgraded, and installed Macintosh and IBM compatible computers.
Education
Junior (81 earned hours)
University of Memphis, Memphis, TN (1986-1998)
• Majored in Geography with a specialization in Geographic Information Systems.
• Attended part time as schedule and finances permitted.
Leadership
Head Coach
The Buster’s Hangovers Softball Team (1992)
Treasurer
Phi Gamma Delta Fraternity, University of Memphis (1990)
Philanthropic Chairman
Phi Gamma Delta Fraternity, University of Memphis (1989)
• Raised over $5000 for United Cerebral Palsy with the annual Fiji Island Party.
Steven L. Wray
2805 Madison Ave ? Memphis, TN 38111 ? Phone:------------ ? ------------
Skills Profile
• Self-Motivated, hardworking management professional with extensive hands on experience in:
- Customer Relations - Staff Motivation - Staff Scheduling - Marketing –
- Shipping/Receiving – Retail Management – Money Handling – Inventory Control
• Over twenty years of retail and service industry experience.
• Skilled in creative arts including Photography, Videography, Video Editing, Desktop Publishing, Digital Asset Management and Web Design.
• Computer Skills:
Software: Mac OS, Windows OS, Linux OS, Photoshop, Microsoft Excel, Word, PowerPoint, Final Cut Pro, iMovie, Extensis Portfolio, Various Video Format Converters, and System Utilities.
Hardware: System building, System Diagnostics, Custom Storage Solutions (NAS), Hard drive, RAM, Motherboard, Laptop Keyboard, Power Supply Upgrades and Replacement.
Employment History
Audio-visual Technician
PSAV, Memphis, TN (2013-2020)
Davidson Hotel Corporation (DBA The Hilton Memphis), Memphis TN (2004-2013)
Adam’s Mark Hotels, Memphis, TN (2001-2004)
• Installed, operated, and troubleshooted a wide array of audiovisual and computer equipment in Tennessee’s largest hotel convention space.
• Information Technology duties included assisting clients in connecting to wired and wireless networks, upgrading hotel’s computers, maintaining the hotel’s business center and installing Local Area Networks, DSL lines, and phone lines.
• Created and maintained daily PowerPoint presentation to inform guests of daily events and current weather.
• Dealt with customers directly including price quotes, sales, answering technical and billing questions, and addressing client complaints.
• Documented and/or recorded events and meetings using video and/or audio.
• Responsible for all department video editing and video production.
• Consulted power needs and executed high voltage/amperage power distribution.
Self employed Photographer and Desktop Publisher
In-Flux Photography, Memphis, TN (1997-present)
• Photography of numerous weddings, special events and portrait sessions.
• Designed layout and principle photographer for the Pawtucket’s CD release The Rest of Our Days.
• Photographed musicians for a Washburn Guitar Company poster series of local talent.
• Produced the presentation video and subsequent DVDs for Carnival Memphis’ Business and Industry salute for the last four years.
• Works published in several publications including The Memphis Flyer and The Commercial Appeal.
• Received numerous accolades in both web-based and local photo venues including First Prize in the 2002 Mid-South Fair Color Landscape Division.
Sales Representative, Assistant Manager
Buster’s Liquors & Wines, Memphis, TN (1989-2000)
(Buster’s is a retail store with over $11 Million in annual gross sales and 30 plus employees)
• Supervised staff during daily operations and acted as a liaison between staff and owners.
• Opened and closed store including off hours for cleaning crew.
• Dealt with diverse customer base including party and event planning.
• Handled money, including making deposits and providing cashiers change.
• Designed and maintained company’s website including answering e-mails.
• Designed ads for publication in local periodicals Leonard’s Losers, The Memphis Flyer, Women’s News, and The Commercial Appeal.
• Created in store advertisements including point of sale materials.
• Consulted on the writing of the employee handbook and was involved in other policy making decisions.
Box Line Sorter, Loader
United Parcel Service, Memphis, TN (1988-1989)
Quality Control Lineman
Glassteel of Tennessee, Inc., Collierville, TN (1986-1988)
Sales Representative, System Technician
Computer Depot, Memphis, TN (1984-1986)
• Completed Apple Certification Sales Training.
• Led the Apple Macintosh and Apple II sales and technical support team.
• Serviced, upgraded, and installed Macintosh and IBM compatible computers.
Education
Junior (81 earned hours)
University of Memphis, Memphis, TN (1986-1998)
• Majored in Geography with a specialization in Geographic Information Systems.
• Attended part time as schedule and finances permitted.
Leadership
Head Coach
The Buster’s Hangovers Softball Team (1992)
Treasurer
Phi Gamma Delta Fraternity, University of Memphis (1990)
Philanthropic Chairman
Phi Gamma Delta Fraternity, University of Memphis (1989)
• Raised over $5000 for United Cerebral Palsy with the annual Fiji Island Party.