Steven J. Wells
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Steven J. Wells

Steven J. Wells 2822 Betula Street Anderson, Indiana 46011
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Product Design Engineer / Manufacturing Engineer / Technical Coordinator / Buyer / Customer Service Representative / Sales

Education majors: Mechanical Engineering, Mechanical Engineering Technology, Business Management, and Business Administration. Experienced in: automotive component design and manufacturing; security hardware manufacturing and assembly; Materials Management; Production Control and Logistics; Purchasing; cellular wireless product, consumer and small business, customer service and sales; and electronic monitoring of felons. My strengths include world-class product, tool, machine, and process design and development engineering. I am an accomplished and skilled material requirement planning (MRP) Coordinator, product change control (PCC) Coordinator, and customer order Scheduling Specialist. I am an excellent Technical Buyer. I have worked in two customer service / sales positions associated with Verizon and AT&T cellular products, and most recently I was a Monitoring Technical Support Specialist for BI Inc., related to the electronic monitoring of felons.

BI (2017-2020), TeleServices Direct (2016-2017), and Xerox (2013-2016); Flagship Business Park, Anderson, IN
• Monitoring Technical Support Specialist, 3 years at BI: monitored and reported client and participant, alerts and events, received from their assigned electronic monitoring equipment. Provided technical support to law enforcement agencies, concerning the design, use, and operation of the monitoring software and equipment. Inbound and outbound calls...
• Customer Service and Sales, 1 year at TeleServices Direct: serviced AT&T Small Business accounts, and sold associated AT&T Small Business Products; mostly inbound calls, with some outbound calls...
• Customer Service and Sales, 3 years at Xerox: serviced Verizon Wireless individual customer accounts, and sold Verizon Wireless personal and residential consumer products; strictly inbound calls...
Remy International Inc. Product Launch Center, Continental, Inc. (2010-2012), Anderson, IN
Prototype Buyer / Scheduler for pre-production Alternators; and pre-production, pilot, first article, and low-production Hybrid Electric Motors...
Hybrid Build Pack Coordinator: for prototype build samples, sales samples, test samples...
Production Control & Logistics / Materials Management
• Perform Technical Buyer functions for HVH250 and HVH410 prototype Hybrid Motors; while working with Engineering, Sales, Quality, Management, Production, Sample Build… to efficiently complete prototype builds.
• Create Hybrid Motor build packs containing all necessary technical requirements to complete each prototype build; and use the build pack to document the prototype build, testing, results data, and complete motor history.
• Technical Prototype Buyer for Light Duty and Heavy Duty Alternators: 5SI, 18SI, 24SI, 28SI, 36SI, 40SI, 55SI, 50DN…
Best Lock Corporation, Best Access Systems, Stanley Security Solutions (1998-2008), Indianapolis, IN
Production MRP Coordinator, Product Change Control Coordinator, and Customer Order Scheduling Specialist: Materials Management
• Process owner for the creation of all new parts in the MRP system, and maintenance of all existing parts in MRP database (item master, bill of material, routing, cost, master production schedule, marketing forecast, and sales nomenclature)
• Audited for SOX compliance on a yearly basis, 100% conformance approval over a ten year period
• Controlled the implementation of all product engineering change projects, concept through commercialization
• Wrote, executed, and trained personnel on the procedures for MRP and PCC
• Co-championed the development and implementation of two SAP-type data and document management systems
• Coordinated the integration of new products resulting from the acquisition of separate businesses
• Directed teams of data entry personnel in the effort to structure and implement new product commercialization
Best Lock Corporation (1988-1998), Indianapolis, IN
Manufacturing Engineer: Engineering and Production Management
• Provided technical floor support, trouble shooting, problem solving, standard operating procedures and training
• Designed, developed, specified, and installed production processes, tooling, and machinery to insure operator and environmental safety, world class product quality, and maximum value added productivity (process improvement, cost effectiveness, speed to market, integrated supply chain, minimum lead time, consistent on-time production performance, and 100% Customer satisfaction)
• Miscellaneous projects: multiple machining tools and fixtures, key embossing press, key milling machining center, broach machine, knob assembly machine, core vision orientation device, assembly line design and installation, and assembly department optimization
General Motors Corporation (1980-1988), Anderson, IN (Guide Division) and Kokomo, IN (Delco Electronics)
Paint Process Engineer, Air Control and Speaker Mechanical Design Engineer, Paint and RIM Materials Development Engineer, Vanity Mirror and Retractable Headlamp Advanced Product Development Engineer, BOC Other Lighting Prototype Coordinator: Engineering
• Redefined and streamlined prototype activities (design, scheduling, quality), two million dollar annual business
• Redesigned and remanufactured a $300K freon vapor degreaser, saving $250K annually in scrap reduction
• Co-designed and installed an aluminizing topcoat system for $250K, increasing productivity and capacity
• Design Engineer over 3 vanity mirror projects ($40K budget, 60K+ sales, $750K+ earnings)
• Miscellaneous projects: RIM (polyurethane, polyurea, structural foam) molding, testing, and material development; paint (urethane, lacquer, enamel, water-borne, electrostatic, one and two component, color / clear) painting, testing, and development; and paint pre-wash system development; air control system design and development; speaker system design and development; and paint tool validation
Education:

APICS CPIM trained in all modules (2000-2004)
SME certifications held: Manufacturing Engineer and Technologist (2002-2003)
Business Administration major, Indiana Wesleyan University, LEAP Program, Indianapolis, Indiana (1999-2000)
BS, Business Management, Indiana Wesleyan University, LEAP Program, Indianapolis, Indiana (1997-1999)
Mechanical Engineering Technology major, Indiana University Purdue University Indianapolis (1988-1990)
Mechanical Engineering major, Purdue University, West Lafayette, Indiana (1979-1983)