Specialty Trainer
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Location: Nottingham, PA, USA
School: Towson University
Field of Study: Education

Specialty Trainer

P. JEFF GRABOWSKI
185 Hopewell Dr. North East, MD 21901
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SPECIALITY TRAINER with a diversified background in customer service, sales, marketing, finance and business management. Proven ability to consistently achieve all product goals. Offering a positive attitude, the ability to listen, and the power to lead and inspire others, along with the knowledge and experience to provide top customer and sales satisfaction.
EXPERIENCE

MARINER FINANCE
Baltimore based company providing financial services and products

FIELD TRAINING FACILITATOR II
SEPTEMBER 2019 – JUNE 2020

Field support trainer in the northeast region conducting in branch and virtual training for Compliance, Audit, Sales, and Collections. Trained and supported across the US in over 525 branch locations. Developed and executed high level training specializing in individual, new hire orientation, and group activities. Engineered multiple aspects of training materials and solutions to daily business operations.

Achievements:

• Increased loans per employee production for NE branches by 15% for first year.
• Developed new hire orientation e-learning solutions and production performance metrics.

SUREFIT – PROTECT A BED
PREMIER PRODUCER OF HOME TEXTILES AND BEDDING PRODUCTS

KEY STRATEGY SPECIALIST
DECEMBER 2017 - JUNE 2019

Lead trainer for the northeast region responsible for conducting in-store specialty trainings for sales professionals and management. Managed the training offering for a five-state area around Maryland servicing 580 store locations. Developed and led a variety of training options for clients including specialized individual training classes, WebEx’s, new hire orientations, new launch presentations, large/small group meetings.

Achievements:

• For first year, sales of Surefit products increased by 33% in the northeast region.
• After the first year, continued 7% increase in sales of Surefit products over prior year sales in the NE.

GP STRATEGIES CORPORATION
A leader in sales and technical training, e-Learning solutions, management consulting, and engineering services


ACCOUNT SPECIALTY TRAINER
NOVEMBER 2007 – FEBRUARY 2017
Develop and lead automotive product training for dealership sales professionals. Managed the training offering for 60 GM dealerships. Worked with dealership leaders to build trainings designed to meet each location’s development needs. Lead Launch Event Trainer responsible for all aspects of planning, developing, and executing large scale training events focused on educating over 150 GM sales professionals and managers on new product offerings.

Achievements:
• Developed and led New Hire Orientation training for new GM Trainers.
• Co-developer and Lead Trainer of a series of focused trainings called “Less is More”. Trainings designed for new and existing GP personnel and intended to improve retention of knowledge on vehicle systems.
EDUCATION

MAY 1993
ASSOCIATES DEGREE EDUCATION, HARFORD COLLEGE
GPA 3.25. Secondary education in the Science field.
MAY 1996
BUSINESS STUDIES, TOWSON UNIVERSITY
GPA 3.0. Business management studies in the fields of corporation impact results.

SEMINARS:
▪ Paul D. Cummings World-Wide Enterprises Mile One Level Ten Advanced F&I Workshop
▪ Paul D. Cummings World-Wide Enterprises Financial Services Management Seminar​​
▪ General Motors-Consultative Training and Development
▪ Cardone-Principles of Selling I
SKILLS

▪ Paul D. Cummings World-Wide Enterprises Level Ten Certified Finance
▪ Cardone Group Certified Trainer
▪ GM Certified Professional Product Trainer​
▪ Proficient in Microsoft PowerPoint, Excel, Outlook, Word
▪ CRM, Reynolds & Reynolds, CLMS, MBNAIS, ADP, Equifax, Deltek, DayForce, CIM, GT Manage, and ASAP
REFERENCES

▪ Taryn Younus​​​​​​​​
8211 Town Center Drive
Baltimore, MD 21236
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▪ Jennifer Wright
1500 S. Wolf Road
Wheeling, Il 60090
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▪ Bryan Adkins
8211 Town Center Drive
Baltimore, MD 21236
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