Sophie Sonneman
Sophie Sonneman
EXPERIENCE
Together Health, Columbus Ohio (Remote)
Senior Medicare Consultant June 2020 -Present
? Promotion from Go Health for having one of the highest satisfaction ratings from clients.
? Provide consulting advice, guidance, and counsel in all aspects of Medicare Advantage
? operations, including areas such as Claims Processing and Configuration, Customer
? Service, Grievances and Appeals, Enrollment, or other operational components from
? development to production lifecycles.
? Serve as a resource knowledgeable of the end -to-end impacts of operations such as Claims
? Processing and Configuration or Enrollment throughout the Healthcare Services, Financial Services,
Customer Service, Compliance and Internal Audit, Appeals and Grievances, or Qua lity Assurance, etc.
? Generate new leads in the Medicare systems.
? Provide service excellence and insight by identifying key client business issues.
? Thorough understanding of Centers for Medicare & Medicaid Services (CMS) guidance and ability to work
with c lients to implement existing and updates to CMS regulations and requirements.
GoMedicare, Columbus, OH (Remote) June 2020 � Present
Captive Medicare Agent
? Hit sales and enrollment goals by building and maintaining long -term, value -added sales/service -oriented
business relationships, ensure the right choice for Medicare -eligible individuals.
? Prospect, appoint and manage relationships to achieve producti on and profitability objectives for assigned
markets.
? Ensure Medicare product performance is consistent with the corporation�s business objectives and Center for
Medicare and Medicaid Services (CMS) and state insurance department regulatory requirements.
? Develop and implement plans to identify root causes and actions necessary to resolve identified operational
issues.
? Facilitate development of various reporting tools to monitor operational functions and identify opportunities
for improved performance, inclu ding development and analysis of reports.
? Maintain current knowledge of CMS requirements for various sales functions to facilitate identification of
requirements for development and assure compliant business operations.
Citizens Bank , Columbus , OH (Remote ) Feb. 20 20 � June 20 20
Small Business Administration Loan Coordinator
? Ensures proper loan and collateral documentation by staying abreast of and interpreting various laws,
regulations, policies and procedures of loan documentation.
? Processes government guaranteed business loans in preparation for closing within expected service levels.
? Obtains all necessary collateral reports and information required to meet the terms and conditions of credit
approval and of government agency requirements.
? Works with UCC secured, titled collateral, commercial real estate, construction, refinance and business
acquisitions.
? Prepares all documentation necessary to properly close and document government guaranteed business loans.
? Ensures loans are closed, documented and disbursed in compliance with SBA/USDA regulations.
? Ensures proper loan and collateral documentation by staying abreast of and interpret ing various laws,
regulations, policies and procedures of loan documentation.
? Processes SBA business loans, including the most complex loans, in preparation for closing within expected
service levels. Obtains all necessary collateral reports and informati on required to meet the terms and
conditions of credit approval.
? Monitors and sometimes directs monetary disbursements as well as involvement in post -closing quality
control.
Breakthrough Schools , Cleveland , OH January 201 9 � Mar. 2020
Human capital Assistant
? Sourced, screened and prepared candidates for interviews.
? Ensured a positive candidate experience from the initial application to the final on -boarding process.
? Maintained awareness of competitor practices, industry trends and rec ruitment standards.
? Provided technical support to Human Research functions: utilizing written personal automated systems and
procedures to determine appropriate steps to actions, resolving complex account problems, and apply
regulations/requirements to ba sic recruitment.
? Collected, managed, and analyzed existing information from various sources/formats to identify and
standardize content that should be stored.
? Developed and/or revised policy, processes and protocols to capture knowledge content across th e program.
? Outreached, cold called, emailed and recruited candidates that fit with the Breakthrough mission.
? Created content used on multiple recruiting websites.
? Completed LinkedIn Recruitment/Marketing training.
? Weekly creation and edit of posts to be published on company website, LinkedIn, and other social media.
? Managing &/or distributing grant funding, specifically for new hire and prospects.
? Public speaking & presentations (virtually & in -person).
? Communicating with people who have opposing viewpoints.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION
Graduation date: December 2019
? Magna Cum Laude
? Dean�s list
Bachelor OF ARTS: Human Resources, Marketing, Business Administration
Graduation Date: May 2019
? Magna Cum Laude
? Dean�s list
? All Conference (GLIAC) Academic Honors for 3 years
ADDITIONAL INFORMATION
? Attended college on full basketball scholarship (4 Years)
? Created a reward/recognition program for all sports at the college
? Involved in Green America, clean living, recycling, and green living
? Recently moved to Columbus
? Interest: traveling, hiking, water sports, fitness, art
Sophie Sonneman
EXPERIENCE
Together Health, Columbus Ohio (Remote)
Senior Medicare Consultant June 2020 -Present
? Promotion from Go Health for having one of the highest satisfaction ratings from clients.
? Provide consulting advice, guidance, and counsel in all aspects of Medicare Advantage
? operations, including areas such as Claims Processing and Configuration, Customer
? Service, Grievances and Appeals, Enrollment, or other operational components from
? development to production lifecycles.
? Serve as a resource knowledgeable of the end -to-end impacts of operations such as Claims
? Processing and Configuration or Enrollment throughout the Healthcare Services, Financial Services,
Customer Service, Compliance and Internal Audit, Appeals and Grievances, or Qua lity Assurance, etc.
? Generate new leads in the Medicare systems.
? Provide service excellence and insight by identifying key client business issues.
? Thorough understanding of Centers for Medicare & Medicaid Services (CMS) guidance and ability to work
with c lients to implement existing and updates to CMS regulations and requirements.
GoMedicare, Columbus, OH (Remote) June 2020 � Present
Captive Medicare Agent
? Hit sales and enrollment goals by building and maintaining long -term, value -added sales/service -oriented
business relationships, ensure the right choice for Medicare -eligible individuals.
? Prospect, appoint and manage relationships to achieve producti on and profitability objectives for assigned
markets.
? Ensure Medicare product performance is consistent with the corporation�s business objectives and Center for
Medicare and Medicaid Services (CMS) and state insurance department regulatory requirements.
? Develop and implement plans to identify root causes and actions necessary to resolve identified operational
issues.
? Facilitate development of various reporting tools to monitor operational functions and identify opportunities
for improved performance, inclu ding development and analysis of reports.
? Maintain current knowledge of CMS requirements for various sales functions to facilitate identification of
requirements for development and assure compliant business operations.
Citizens Bank , Columbus , OH (Remote ) Feb. 20 20 � June 20 20
Small Business Administration Loan Coordinator
? Ensures proper loan and collateral documentation by staying abreast of and interpreting various laws,
regulations, policies and procedures of loan documentation.
? Processes government guaranteed business loans in preparation for closing within expected service levels.
? Obtains all necessary collateral reports and information required to meet the terms and conditions of credit
approval and of government agency requirements.
? Works with UCC secured, titled collateral, commercial real estate, construction, refinance and business
acquisitions.
? Prepares all documentation necessary to properly close and document government guaranteed business loans.
? Ensures loans are closed, documented and disbursed in compliance with SBA/USDA regulations.
? Ensures proper loan and collateral documentation by staying abreast of and interpret ing various laws,
regulations, policies and procedures of loan documentation.
? Processes SBA business loans, including the most complex loans, in preparation for closing within expected
service levels. Obtains all necessary collateral reports and informati on required to meet the terms and
conditions of credit approval.
? Monitors and sometimes directs monetary disbursements as well as involvement in post -closing quality
control.
Breakthrough Schools , Cleveland , OH January 201 9 � Mar. 2020
Human capital Assistant
? Sourced, screened and prepared candidates for interviews.
? Ensured a positive candidate experience from the initial application to the final on -boarding process.
? Maintained awareness of competitor practices, industry trends and rec ruitment standards.
? Provided technical support to Human Research functions: utilizing written personal automated systems and
procedures to determine appropriate steps to actions, resolving complex account problems, and apply
regulations/requirements to ba sic recruitment.
? Collected, managed, and analyzed existing information from various sources/formats to identify and
standardize content that should be stored.
? Developed and/or revised policy, processes and protocols to capture knowledge content across th e program.
? Outreached, cold called, emailed and recruited candidates that fit with the Breakthrough mission.
? Created content used on multiple recruiting websites.
? Completed LinkedIn Recruitment/Marketing training.
? Weekly creation and edit of posts to be published on company website, LinkedIn, and other social media.
? Managing &/or distributing grant funding, specifically for new hire and prospects.
? Public speaking & presentations (virtually & in -person).
? Communicating with people who have opposing viewpoints.
EDUCATION
MASTER OF BUSINESS ADMINISTRATION
Graduation date: December 2019
? Magna Cum Laude
? Dean�s list
Bachelor OF ARTS: Human Resources, Marketing, Business Administration
Graduation Date: May 2019
? Magna Cum Laude
? Dean�s list
? All Conference (GLIAC) Academic Honors for 3 years
ADDITIONAL INFORMATION
? Attended college on full basketball scholarship (4 Years)
? Created a reward/recognition program for all sports at the college
? Involved in Green America, clean living, recycling, and green living
? Recently moved to Columbus
? Interest: traveling, hiking, water sports, fitness, art