Senior Network Administrator
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Senior Network Administrator

Dan M. Lara
12725 33rd Ave NE, Apt B208, Seattle, WA 98------------ ------------

An enthusiastic network systems administrator, software engineer, and support specialist with over 20 years of experience in management and customer service roles

PROFESSIONAL EXPERIENCE

Saratoga Technologies 2004
Senior Administrator
General Summary
• Build and grow a profitable network consulting business over the past 16 years specializing in local networks, WAN environments, VPN consulting, and IT architectural support
• Provide elite customer service and technical support to multiple cross-industry businesses, ranging from six to over 100 staff, totaling over $20 million in revenue
• Recruit and manage a dynamic staffing team as relevant across projects
• Oversee all facets of business, including strategic planning, operations, marketing, customer relationship building, financial management, and business development
• Administer equipment acquisitions, software license compliance, and database installation and growth

Customer/Project Specifics
• Customer: Pella Corporation Franchise, NY
• Project: Network Infrastructure Security Deployment
o Network Design – LAN/ WLAN, Peripherals Policies
o Vendor Development – Dell, CDW, PCM, Symantec, Microsoft
o Equipment Acquisition/Implementation – SonicWall Firewall TZ-X00/Routers for setup of multi-site WAN, VPN, IDS/IPS; Symantec Cloud Solutions; Dell Gigabit Switches
o Device Hardening – Flash updates, Port forwarding, ACL implementations

• Customer: New York State Public High School Athletic Association (NYSPHSAA)
• Project: Web Portal Development
o Infrastructure Design – Secure web access from various school systems
o Vendor Development – HP, Dell, Microsoft, Network Solutions
o Equipment Acquisition – Symantec Firewall Appliance, MS-SBS Self-Signed Certificates, NetSol Certificates
o Solution Implementation – Web External Access Policies, Certificates management

• Customer: Pavement Technologies International Corp. (PTIC)
• Project: WAN setup
o Network Design – Dual location shared file access
o Equipment Acquisition – SonicWall Firewall/Routers, Avast A/V Pro, IDS
o Configuration and Deployment – Point to Point VPN Authentication, Active Directory setup and maintenance

• Customer: Pella Corporation Franchise
• Project: PCI Compliance and Operating Procedures
o Setup Baseline Framework and Controls – Security Technical Implementation Guide (STIG)
o PCI Evaluation/Threat Analysis – Workstations, OS, Applications flaws, and recommended upgrades
o PCI Questionnaires – Documentation of upgrades and evaluations
o PCI Certification – Document the time required for Certification with vendors and clients






Emerick Associates, Inc. 1995
Chief Information Officer
• Designed and managed cross-platform solutions between ABS accounting on IBM-AIX OS and MS OS
• Managed staff training including of security procedures and best practices
• Planned full vendor management compliance and systems cyber security integration for Y2K compliance


International Software Corp. 1990
Software Engineer
• Integrated customized multiplatform software for IBM RISC System/6000 (RS/6000) and Application System/400 (AS/400) to Microsoft environments
• Setup interface between Adobe AutoCAD and proprietary software.
• Managed Systems Development life cycle for installed serial and parallel peripherals on IBM servers



EDUCATIONAL ACHIEVEMENTS

Bachelor of Science in Computer Science, Siena College 1987
CompTIA Network + Certification Currently Pursuing



RELATED SKILLS & ABILITIES
• Over 20 years of experience working in both independent and team-based environments, including staff management
• Consistent follow-through & organizational abilities, capable of balancing multiple projects and priorities simultaneously
• Experience across multiple technical support groups via phone, SMS, online chat, Virtual Desktop, etc.
• Bilingual (fluent in Spanish)
• Effective customer-facing and presentation skills


HARDWARE & SOFTWARE PROFICIENCY


• Microsoft Small Business Server
• Microsoft Exchange Server setup, configuration, and management
• Office 365 administration and migration
• Microsoft Azure AD Administrator
• Microsoft SQL Server Installations
• Symantec Enterprise Antivirus Cloud
• Symantec Backup Exec
• Microsoft Active Directory
• Microsoft Azure CLI, Power Shell
• Microsoft Office Suite
• PCI Compliance and Certification
• NIST 800-53 Browser Hardening
• SSL Certificates Management
• Hardware installation and repair, including Cat 6, Wireless Access Points, Repeaters, G4 Cellular Nodes, Servers, and peripherals
• Intermec CK3, CK71 scanners programming
• Multi Topology Networks installation, configuration, and troubleshooting
• Warehouse/Distribution centers setup
• Windows 7/8/9/10, XP, and Vista
• Windows Server 2000/3/8/12/16
• Dynamic Host Configuration Protocol (DHCP)
• Installation and management of Oracle Servers
• SonicWall switches & routers
• Linux/AIX environments
• TCP/IP, DNS configuration
• TeamViewer remote support
• Skype for Business
• WordPress
• Android/iOS/Windows mobile platforms