Sales & Events Executive
Work History
Sales & Events
Maria
Figueiredo
Contact
Address
Boston ,MA , 02116
m
Skills
Special events planning
Coordinating events
Customer service specialist
Coding enthusiastic
Software
New Hotel
Opera
Fidelio Micros Suite 8
E-GDS
10I Host
Languages
Portuguese
English
Spanish
French
Enthusiastic sales and events executive, eager to contribute to team
success through hard work, attention to detail and excellent
organizational skills. Clear understanding of recognizing opportunities,
establish relationships and negotiation and training in revenue
management. Motivated to learn, grow and excel in the events & sales
industry.
Special Events Designer
Abreu Events DMC ,Oeiras , Portugal
Design and budgeting of creative proposals
adjusted to the needs and specificities of each
client in order to guarantee their approval
Suppliers selection and contracting for groups and
incentives in order to guarantee customer
satisfaction
Monitoring of group and incentive customers in
order to ensure that the service runs with the highest
quality
Follow up with the customer in order to perceive
their satisfaction
Management of bureaucratic and financial
component associated with groups and incentives
2019-08 -
2020-10
Sales and Marketing Manager | Duty
Manager
SANA Hotels | EVOLUTION Lisboa Hotel ,Lisbon , Portugal
EVENTS MANAGEMENT . Maintaining and developing
relationships with existing customers in person and
via telephone calls and emails. Cold calling to
arrange meetings with potential customers. Service
throughout pre-event, event and post-event phases
of hotel events. Management of the Hotel Events.
Group reservations management.
SALES and REVENUE MANAGEMENT . Yield and
pricing. Analysis and development of sales and hotel
performance reports: Forecast, Weekly Sales Report,
Budget, etc. Negotiating on price, costs, delivery
and specifications with buyers and managers.
MARKETING . Planning, together with the Marketing
Department, the hotel Action Plan each year.
Recognizing opportunities to maximize revenue
opportunities by up-selling and offering
enhancements to ensure customer satisfaction.
Monitored social media and online sources for
2017-07 -
2019-07
industry trends.
Yield Manager
HotelBeds Group ,Oeiras , Portugal
Responsible to develop and establish the best
relationships with suppliers, ensuring the product is
negotiated with the best conditions on rate and
inventory, in order to position itself as a market
leader:
- Act as the key point contract for accommodation
supplier vendors to maintain the relationship for matters
related to contracting, operational, commercial or
financial activities.
- Maintain and expand the supplier portfolio according
to targets, ensuring product diversity for our customer
base.
- Understand, analyze and identify Trends and
Opportunities from Region's: Trading Report, Destination
News, and events.
2017-05 -
2017-07
Events & Sales Executive
Intercontinental Hotels Group ,Vilamoura , Portugal
Managed administrative logistics of events planning,
including contract signing, fee collection, event
booking and event promotions.
Supported leadership by developing status reports
on activities related to planning, scheduling,
cancellation, inquiries, resourcing, risk mitigation and
proposal development for various events.
Maintaining and developing relationships with
existing customers in person and via telephone calls
and emails
Cold calling to arrange meetings with potential
customers
Negotiating on price, costs, delivery and
specifications with buyers and managers
Service throughout pre-event, event and post-event
phases of hotel events
Recognizing opportunities to maximize revenue
opportunities by up-selling and offering
enhancements to ensure customer satisfaction
2016-03 -
2017-03
Revenue Manager
INATEL Fundacao ,Lisbon , Portugal
Assessed budget plans and present costs to forecast
trends and recommend changes
Develop, monitor, and adjust sales and pricing
2015-03 -
2016-02
Education
Certifications
strategies
Yield management
Daily pick-up analysis and strategy adjustments of
the 16 hotel units
Maintain distribution channel data integrity
Tourism Support Technician
INATEL Funda��o ,Lisbon , Portugal
Searching and hiring services for national travel
programs
Development of new programs
International Relations - Incoming
Help Desk
2012-02 -
2015-02
Post Graduation : Protocol And Events
Management
Universidade Europeia - Lisbon, Portugal
2013-10 -
2014-06
Bachelor's : Hotel Management
Instituto Superior De L�nguas E Administra��o - Lisbon,
Portugal
2007-10 -
2010-11
Introduction to Coding (HTML, CSS, JS) 2020-06
Revenue Management 2018-08
Neuroplasticity & Neuroscience in Sports, Business &
Education Workshop
2018-04
Digital Marketing Basic Course - Google Act�vate 2017-02
E-commerce - Google Act�vate 2017-03
Coaching, Neuro-Linguistic Programming and
Leadership
2015-11
Work History
Sales & Events
Maria
Figueiredo
Contact
Address
Boston ,MA , 02116
m
Skills
Special events planning
Coordinating events
Customer service specialist
Coding enthusiastic
Software
New Hotel
Opera
Fidelio Micros Suite 8
E-GDS
10I Host
Languages
Portuguese
English
Spanish
French
Enthusiastic sales and events executive, eager to contribute to team
success through hard work, attention to detail and excellent
organizational skills. Clear understanding of recognizing opportunities,
establish relationships and negotiation and training in revenue
management. Motivated to learn, grow and excel in the events & sales
industry.
Special Events Designer
Abreu Events DMC ,Oeiras , Portugal
Design and budgeting of creative proposals
adjusted to the needs and specificities of each
client in order to guarantee their approval
Suppliers selection and contracting for groups and
incentives in order to guarantee customer
satisfaction
Monitoring of group and incentive customers in
order to ensure that the service runs with the highest
quality
Follow up with the customer in order to perceive
their satisfaction
Management of bureaucratic and financial
component associated with groups and incentives
2019-08 -
2020-10
Sales and Marketing Manager | Duty
Manager
SANA Hotels | EVOLUTION Lisboa Hotel ,Lisbon , Portugal
EVENTS MANAGEMENT . Maintaining and developing
relationships with existing customers in person and
via telephone calls and emails. Cold calling to
arrange meetings with potential customers. Service
throughout pre-event, event and post-event phases
of hotel events. Management of the Hotel Events.
Group reservations management.
SALES and REVENUE MANAGEMENT . Yield and
pricing. Analysis and development of sales and hotel
performance reports: Forecast, Weekly Sales Report,
Budget, etc. Negotiating on price, costs, delivery
and specifications with buyers and managers.
MARKETING . Planning, together with the Marketing
Department, the hotel Action Plan each year.
Recognizing opportunities to maximize revenue
opportunities by up-selling and offering
enhancements to ensure customer satisfaction.
Monitored social media and online sources for
2017-07 -
2019-07
industry trends.
Yield Manager
HotelBeds Group ,Oeiras , Portugal
Responsible to develop and establish the best
relationships with suppliers, ensuring the product is
negotiated with the best conditions on rate and
inventory, in order to position itself as a market
leader:
- Act as the key point contract for accommodation
supplier vendors to maintain the relationship for matters
related to contracting, operational, commercial or
financial activities.
- Maintain and expand the supplier portfolio according
to targets, ensuring product diversity for our customer
base.
- Understand, analyze and identify Trends and
Opportunities from Region's: Trading Report, Destination
News, and events.
2017-05 -
2017-07
Events & Sales Executive
Intercontinental Hotels Group ,Vilamoura , Portugal
Managed administrative logistics of events planning,
including contract signing, fee collection, event
booking and event promotions.
Supported leadership by developing status reports
on activities related to planning, scheduling,
cancellation, inquiries, resourcing, risk mitigation and
proposal development for various events.
Maintaining and developing relationships with
existing customers in person and via telephone calls
and emails
Cold calling to arrange meetings with potential
customers
Negotiating on price, costs, delivery and
specifications with buyers and managers
Service throughout pre-event, event and post-event
phases of hotel events
Recognizing opportunities to maximize revenue
opportunities by up-selling and offering
enhancements to ensure customer satisfaction
2016-03 -
2017-03
Revenue Manager
INATEL Fundacao ,Lisbon , Portugal
Assessed budget plans and present costs to forecast
trends and recommend changes
Develop, monitor, and adjust sales and pricing
2015-03 -
2016-02
Education
Certifications
strategies
Yield management
Daily pick-up analysis and strategy adjustments of
the 16 hotel units
Maintain distribution channel data integrity
Tourism Support Technician
INATEL Funda��o ,Lisbon , Portugal
Searching and hiring services for national travel
programs
Development of new programs
International Relations - Incoming
Help Desk
2012-02 -
2015-02
Post Graduation : Protocol And Events
Management
Universidade Europeia - Lisbon, Portugal
2013-10 -
2014-06
Bachelor's : Hotel Management
Instituto Superior De L�nguas E Administra��o - Lisbon,
Portugal
2007-10 -
2010-11
Introduction to Coding (HTML, CSS, JS) 2020-06
Revenue Management 2018-08
Neuroplasticity & Neuroscience in Sports, Business &
Education Workshop
2018-04
Digital Marketing Basic Course - Google Act�vate 2017-02
E-commerce - Google Act�vate 2017-03
Coaching, Neuro-Linguistic Programming and
Leadership
2015-11