Sahagian Resume
Madeline Sahagian
40 Winthrop Street , Holliston , MA 0 1746
(857 ) 636 -3252 | ------------/in/madeline -sahagian/ | ------------ EDUCATION University of Massachusetts Amherst Amherst, MA Isenberg School of Management Bachelor of Business Administration in Marketing Candidate, May 2022 Bachelor of Science in Hospitality & Tourism Management Candidate, May 2022
• Cumulative GPA 3. 6; Dean’s List All Semesters
• Recipient of Judy K Flohr Memorial Hospitality Scholarship & Stephen and Sandra Levy Scholarship. EXPERIENCE Whole Foods Market Bellingham, MA In-store shopper Winter 2020 - Present
• Locate and gather products with a 100% accuracy rate and >60 UPH pick rate
• Help customers with questions as needed, making sure to always walk customer to the product
• Offer help in other departments of store including produce and grocery by stocking shelves and organizing new inventory Great Harbor Yacht Club Nantucket, MA Intern (Cancelled due to COVID -19) Summer 2020 The Red Barn at Hampshire College Amherst, MA Intern (Cancelled due to COVID -19) Summer 2020 Integrated Sciences Building Café, UMass Dining Services Amherst, MA Student Supervisor & Barista Winter 2018 – Spring 2020
• Supervise 4 staff members per shift to serve up to 30 guests during class break rush, ensuring a 90% order accuracy
• Trained new staff in operations of café , including preparing food, taking orders, using register and keeping up with cleanliness of café
• Monitor and record end of day reports, includi ng counting cash and balancing accounts to be collected and reported to UMass as an official tally of daily sales MetroWest YMCA Summer Camp Hopkinton, MA Camp Counselor Summer 2019
• Supervised and lead 20+ seven -year old’s in seasonal day camp
• Used strong communication and motivational strategies to facilitate transition between daily activities
• Developed a sense of community through belongingness and acceptance among campers as a role model upholding YMCA core values of honesty, respect, responsibility and caring
• Created an effective working relationship with co -counselor that allowed for optimal creativity and quality experience for campers ACTIVITIES
Eta Sigma Delta Hospitality Honors Society – UMASS Chapter Fall 2020 – Present Member
• Membership is based on invitation only, which are only sent to top performing students.
• Attend and participate in meetings with guest speakers and workshops for career building. Big Brother Big Sister Fall 20 19 – Present Mentor
• Mentor a seven -year -old from Fort River Elementary School in Amherst, MA
• Establish a positive influence and help guide little sister in every aspect of her life
• Plan activities every week that match little’s interest as well as big’s
• Committed to little for over five year s Isenberg Marketing Club Fall 2020 – Present Mentor & Community Service Committee Co -Chair
• Mentor two undergrads in the Marketing Club with academics, social life and any other needs
• Provide 24/7 availability over the phone for questions and concerns.
• Active member of general club since 2019
• Coordinate with co -chair to assemble community service committee for the Isenberg Marketing Club
• Find creative ways to effectively and efficientl y serve Amherst community during a pandemic
• Collaborate with the rest of the executive board of the club to be the face of Marketing at Isenberg, and continuously improve the club. SKILLS /CERTIFICATIONS
Computer: Pearson Badge , Word, PowerPoint , Salesfor ce Certification: Licensed Bartender
Madeline Sahagian
40 Winthrop Street , Holliston , MA 0 1746
(857 ) 636 -3252 | ------------/in/madeline -sahagian/ | ------------ EDUCATION University of Massachusetts Amherst Amherst, MA Isenberg School of Management Bachelor of Business Administration in Marketing Candidate, May 2022 Bachelor of Science in Hospitality & Tourism Management Candidate, May 2022
• Cumulative GPA 3. 6; Dean’s List All Semesters
• Recipient of Judy K Flohr Memorial Hospitality Scholarship & Stephen and Sandra Levy Scholarship. EXPERIENCE Whole Foods Market Bellingham, MA In-store shopper Winter 2020 - Present
• Locate and gather products with a 100% accuracy rate and >60 UPH pick rate
• Help customers with questions as needed, making sure to always walk customer to the product
• Offer help in other departments of store including produce and grocery by stocking shelves and organizing new inventory Great Harbor Yacht Club Nantucket, MA Intern (Cancelled due to COVID -19) Summer 2020 The Red Barn at Hampshire College Amherst, MA Intern (Cancelled due to COVID -19) Summer 2020 Integrated Sciences Building Café, UMass Dining Services Amherst, MA Student Supervisor & Barista Winter 2018 – Spring 2020
• Supervise 4 staff members per shift to serve up to 30 guests during class break rush, ensuring a 90% order accuracy
• Trained new staff in operations of café , including preparing food, taking orders, using register and keeping up with cleanliness of café
• Monitor and record end of day reports, includi ng counting cash and balancing accounts to be collected and reported to UMass as an official tally of daily sales MetroWest YMCA Summer Camp Hopkinton, MA Camp Counselor Summer 2019
• Supervised and lead 20+ seven -year old’s in seasonal day camp
• Used strong communication and motivational strategies to facilitate transition between daily activities
• Developed a sense of community through belongingness and acceptance among campers as a role model upholding YMCA core values of honesty, respect, responsibility and caring
• Created an effective working relationship with co -counselor that allowed for optimal creativity and quality experience for campers ACTIVITIES
Eta Sigma Delta Hospitality Honors Society – UMASS Chapter Fall 2020 – Present Member
• Membership is based on invitation only, which are only sent to top performing students.
• Attend and participate in meetings with guest speakers and workshops for career building. Big Brother Big Sister Fall 20 19 – Present Mentor
• Mentor a seven -year -old from Fort River Elementary School in Amherst, MA
• Establish a positive influence and help guide little sister in every aspect of her life
• Plan activities every week that match little’s interest as well as big’s
• Committed to little for over five year s Isenberg Marketing Club Fall 2020 – Present Mentor & Community Service Committee Co -Chair
• Mentor two undergrads in the Marketing Club with academics, social life and any other needs
• Provide 24/7 availability over the phone for questions and concerns.
• Active member of general club since 2019
• Coordinate with co -chair to assemble community service committee for the Isenberg Marketing Club
• Find creative ways to effectively and efficientl y serve Amherst community during a pandemic
• Collaborate with the rest of the executive board of the club to be the face of Marketing at Isenberg, and continuously improve the club. SKILLS /CERTIFICATIONS
Computer: Pearson Badge , Word, PowerPoint , Salesfor ce Certification: Licensed Bartender