Ruth Mondalto
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Ruth Mondalto

RUTH LUCILLE MONDALTO
7410 Johnson Street ◊ Hollywood, FL 33024
Phone: ------------ Email: ------------

SUMMARY OF QUALIFICATIONS:
Exceptional Customer Service, Leadership and Cultural background
Over 21 years’ experience in the hospitality, food service, customer relations, and corporate industries
Education Abroad: - France (Nice, Provence, Cannes, & Paris) - Denmark (Copenhagen)
- Italy (Milan, Venice, Livorno, Rome, Siena, & Pisa) - Lived & Studied in Florence, Italy for 8 months

EDUCATION:
September 1998 – June 2001 - Caldwell College, Caldwell, New Jersey
FULL SCHOLARSHIP - Dean's List – 4 years
Bachelor’s Degree: Art & Society in Modern Europe (Individualized) - Associate’s Degree: Business Administration

PROFESSIONAL EXPERIENCE:

May 2020 - July 2020 Customer Service - Plexos Group - Florida DEO, Hollywood, FL
Hired by Plexos Group to help the Florida Department of Economic Opportunity with the surplus of calls coming in to the Remployment Assistance Program, due to Florida's high Unemployment.

August 2019 - April 2020 Senior Resource Coordinator - A Place For Mom, Hollywood, FL
Provided assistance for senior living or care options for callers; based upon their needs.

April 2016 - April 2019 Receptionist - Teamsters Local 560 Benefit Funds, Union City, NJ
Welcomed members for claims, pension, annuity, etc. & direct to appropriate department / Answered phones / Received & delivered mail & packages - Assisted with projects in every department

April 2015 - March 2016 Front Desk Manager - Newport Swim & Fitness, Jersey City, NJ
Hiring / Scheduling / Taking payments / Cancellations / Security / Checking in members / Shift Reports / Handling cash transactions / Scheduling new clients for Personal Trainers

January 2013 - March 2015 Home Care Assistant - Blanca Aviles, Jersey City, NJ
Cared for woman who had Alzheimer’s. Assisted with daily functions (ie. Cooking, exercising, cleaning, medication)

October 2011 - November 2012 Food Server & Bartender - Baja’s Mexican Restaurant, Jersey City, NJ

January 2011 - July 2011 Product Specialist - Atlantic Coast Media Group, Jersey City, NJ
Assisted International and US customers with product knowledge & sales for spa-grade beauty products.

September 2009 - December 2010 Food Server - Arthur's Tavern, Hoboken, NJ

February 2009 - Auguest 2009 Cashier - ShopRite, Hoboken, NJ

2008-2009 Food Server - Christ Hospital, Jersey City, NJ
Interacted and served patients, their guests and other hospital employees.

2006-2008 Speaker Bureau Planner - Advanced Health Media, Union, NJ
Fulfilled travel, audiovisual & individual requirements for Pharmaceutical Drug Sales Representatives from GSK

2002-2005 Database Specialist - Prime Hospitality, Fairfield, NJ
Maintained and kept current all databases for AmeriSuites, Wellesley Inns & Suites and Prime owned locations.

Special Skills & Activities:
Volunteer at MET, NYC / Liberty Humane Society
Exceptional in Microsoft Word, Office, Access, Outlook, PowerPoint, PhotoShop, Adobe & POS systems.
Languages: Spanish & Italian (Advanced)