Rosemary Murage
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Rosemary Murage

ROSEMARY WAMAITHA MURAGE
100 East University Street, Magnolia, AR 71753 United States | (H) ------------ ------------ Linked in: Rosemary Murage

Professional Summary

An experienced administrator with experience in customer service responsibilities has knowledge in SPSS and financial rules and regulations. I value customer relationships and have exemplary work ethics. I am seeking a complex and challenging inventory management position in an institution that provides training and exposure to ERP Systems and that promotes team spirit, diversity and career growth.

Education

Master of Business Administration - With an emphasis in Supply Chain Management
Southern Arkansas University - Magnolia, Arkansas, United States Nov 2020
Bachelor or Commerce: Finance major, Minor in Business Administration Jul 2014
Strathmore University - Nairobi, Kenya

Experience
Assistant Resident Hall Directors 07/2019 to Present
University Housing Department, Southern Arkansas University – Magnolia, Arkansas
• Successfully participated in on-call person for weekends and served in an on-duty rotation
• Performed and kept updated records of rounds at least once per day in each residential facility during duty weekends, and reported maintenance issues in buildings
• Maintained building key inventory records
• Recruited averagely 13 front desk staff for 2 academic years , lay off 3, maintained the staff records and prepared their time sheets.
• Filled in for the Resident Hall Director

Graduate Assistant 02/2019 to 11/21/2020
International Student Services, Southern Arkansas University – Magnolia, AR, United States
• Updated international students records on Terra Dotta Software and Data Management database
• Facilitate international applicants to complete applications by sending them researched content and through advising.
• Created a training manuals for incoming Graduate Assistant
• Volunteered to continue working without pay for the office during Summer break after Covid-19 budget cuts.

Customer Service Advisor 03/2015 to 12/2018
Kenya Revenue Authority – Nakuru County, Kenya
• Successfully assistant Human resource officials from a regional hospital to file their PAYE and make payment, Tea Companies Generate PINs for their new recruits and awarded for being among top performing customer service advisor in the June 2018 tax filing season.
• Filed taxpayer records for reference when I was away from office
• Conducted numerous taxpayer sensitization/training sessions on tax matters

Casual Worker 04/2014 to 05/2015
National Transport and Safety Authority – Nairobi County, Kenya
• Entrusted with drafting official letters for driving schools and individuals
• Dispatched driving licenses to individuals and driving schools
• Maintained RTS (Return to Sender) records
• Maintained and updating hard copy and soft copy files on the Driving License database

Intern 05/2012 to 10/2012
United Nations office at Nairobi, UNON – Nairobi, Nairobi County, Kenya
• Prepared workaround Journal vouchers for offices away from headquarter
• Reported petty cash and third-party expenditure, Processed Inter-Office Vouchers Expenditures


Referees

Mr. Mark Harmon
Rental Manager & Mentor
U-Save Auto Rental
Mailing Address: 201 Kansas Ave. El Dorado, (71730) Arkansas
Tel: ------------
Email: ------------

Dr. Christie Hough
Associate Professor of Management/MBA Director/ Student Advisor
Rankin College of Business
Southern Arkansas University
Mailing Address: 100 East University, (71753) Arkansas
Tel: ------------
Email: ------------

Ms. Cindy Grimes
Assistant Director of International Admissions
Southern Arkansas University
Mailing Address: 100 East University, (71753) Arkansas
Tel: ------------
Email:------------


Mr. David Musembi Ndambuki
Supervisor
Kenya Revenue Authority
Mailing Address: 270 – 20100
Nakuru, Kenya
Tel: +254 722 584 686
Email: ------------