Robin Hales
Robin Hales
EDUCATION
Tennessee Technological University | May 2019 | Bachelor of Science in Human Ecology
? Child Life Concentration | Passed certification exam November, 2019
EMPLOYMENT
Children’s National Medical Center | Certified Child Life Specialist | December 2019 – Current |
? Worked as a CCLS in the Emergency Department during a high census season.
? balanced multiple patients and prioritized on how to help them have the best outcome and experience while still providing specialized care by paying attention to details the patient or family had mentioned.
? Aided the trauma team in the trauma bay with patients and utilized superior communication with multiple staff during the trauma to serve the patient and family best.
? Efficient in completely office Tasks and charting while managing patients, meetings, and a committee.
? Maintained a positive demeanor with colleagues and patients
Painted House | Sales Associate & Store Manager at Curated Threads | December 2017 – May 2018, September 2018 – December 2018, May 2019 – November 2019 |
? Worked part time while a full-time student in college.
? Dedicated time to be an active team member and was innovative with completing store projects such as organization.
? Managed Curated Threads, a second store, and oversaw all customer interactions, inventory management, ordering, and daily store needs. Excelled
in customer service and created loyal customer friends.
Kendra Scott | Sales Associate | May 2017 – December 2017 and June 2018 – August 2018|
? Worked with philanthropies in Nashville & San Antonio community.
? Aided customers by providing exceptional customer service and received raving customer comments from the home office on the customers experience.
Camp Ozark |Extreme Serve Nanny | May - July 2015 | Top Staff - Extreme Serve Coordinator | May- August 2016|
? Administered formal evaluation for over 100 members of the Extreme Serve staff at Camp Ozark.
? Oversaw the Extreme Serve Staff Cabin Coverage to ensure the safety of the campers and communicated between Leadership and Extreme Serve staff.
? Completed other Top Staff responsibilities to aid Camp Ozark’s daily operations such as working with children from all ages and overseeing the Extreme Serve Nannies.
Child Life Experience
Cook Children’s Medical Center | Child Life Intern |Fort Worth, Texas| January 2019 – April 2019 | 640 hours
? Rotations included: Outpatient Infusion Center and Cardiac Intensive Care Unit and Stepdown Unit and Outpatient Surgery. Will take certification exam in November, 2019.
? Learned how to provide child life services through assessment, planning, implementing inventions and evaluating services.
? Assisted with patient support group meetings, created an activity for a weekend sibling camp, planned a volunteer in-service, hosted a special event, and completed an internship project along with a case study and teaching tool.
? Advocated for and implemented play into interactions with patients and families using child development and theory.
Methodist Children’s Hospital | Child Life Practicum Student| San Antonio, Texas | June 2018 – August 2018 | 216 hours
? Shadowed Certified Child Life Specialists in NICU, Pediatric Medicine, and Hematology and Oncology.
? Observed introduction of services, preparation, procedural support, child life interventions, sibling support and therapeutic play.
? Assisted in a community teddy bear clinic, sibling support night, special events and child life interventions/therapeutic play.
Genesis House – Domestic Violence Shelter | Volunteer | January 2018 – April 2018 | 46 hours
? Provided child life interventions for children staying at the shelter under direct supervision of a CCLS including medical play, medical art, opportunities for expressing emotions, therapeutic play and legacy building.
Monroe Carell Jr. Children’s Hospital at Vanderbilt |Volunteer| Child Life Playrooms & Emergency Department | |May 2017 – May 2018| 99 hours
? Introduced volunteer services and provided support to patient and families such as comfort items, developmentally appropriate activities at bedside and in the waiting room and breaks for caregivers.
? Assisted the child life team with providing an opportunity for play to patients while in the Emergency Department.
Organizational Involvement
The Association of Child Life Professionals | Member |2017 – Current |
Kappa Omicron Nu | Human Ecology Honor Society | Member | 2019 |
Tennessee Tech Child Life Association | Vice President |2017 – 2018 | Member | 2016 – 2019 |
Tennessee Tech Panhellenic Council | Vice President of Recruitment | 2016
Delta Gamma Sorority | Panhellenic Council liaison & Chaplain | 2015 – 2016
Robin Hales
EDUCATION
Tennessee Technological University | May 2019 | Bachelor of Science in Human Ecology
? Child Life Concentration | Passed certification exam November, 2019
EMPLOYMENT
Children’s National Medical Center | Certified Child Life Specialist | December 2019 – Current |
? Worked as a CCLS in the Emergency Department during a high census season.
? balanced multiple patients and prioritized on how to help them have the best outcome and experience while still providing specialized care by paying attention to details the patient or family had mentioned.
? Aided the trauma team in the trauma bay with patients and utilized superior communication with multiple staff during the trauma to serve the patient and family best.
? Efficient in completely office Tasks and charting while managing patients, meetings, and a committee.
? Maintained a positive demeanor with colleagues and patients
Painted House | Sales Associate & Store Manager at Curated Threads | December 2017 – May 2018, September 2018 – December 2018, May 2019 – November 2019 |
? Worked part time while a full-time student in college.
? Dedicated time to be an active team member and was innovative with completing store projects such as organization.
? Managed Curated Threads, a second store, and oversaw all customer interactions, inventory management, ordering, and daily store needs. Excelled
in customer service and created loyal customer friends.
Kendra Scott | Sales Associate | May 2017 – December 2017 and June 2018 – August 2018|
? Worked with philanthropies in Nashville & San Antonio community.
? Aided customers by providing exceptional customer service and received raving customer comments from the home office on the customers experience.
Camp Ozark |Extreme Serve Nanny | May - July 2015 | Top Staff - Extreme Serve Coordinator | May- August 2016|
? Administered formal evaluation for over 100 members of the Extreme Serve staff at Camp Ozark.
? Oversaw the Extreme Serve Staff Cabin Coverage to ensure the safety of the campers and communicated between Leadership and Extreme Serve staff.
? Completed other Top Staff responsibilities to aid Camp Ozark’s daily operations such as working with children from all ages and overseeing the Extreme Serve Nannies.
Child Life Experience
Cook Children’s Medical Center | Child Life Intern |Fort Worth, Texas| January 2019 – April 2019 | 640 hours
? Rotations included: Outpatient Infusion Center and Cardiac Intensive Care Unit and Stepdown Unit and Outpatient Surgery. Will take certification exam in November, 2019.
? Learned how to provide child life services through assessment, planning, implementing inventions and evaluating services.
? Assisted with patient support group meetings, created an activity for a weekend sibling camp, planned a volunteer in-service, hosted a special event, and completed an internship project along with a case study and teaching tool.
? Advocated for and implemented play into interactions with patients and families using child development and theory.
Methodist Children’s Hospital | Child Life Practicum Student| San Antonio, Texas | June 2018 – August 2018 | 216 hours
? Shadowed Certified Child Life Specialists in NICU, Pediatric Medicine, and Hematology and Oncology.
? Observed introduction of services, preparation, procedural support, child life interventions, sibling support and therapeutic play.
? Assisted in a community teddy bear clinic, sibling support night, special events and child life interventions/therapeutic play.
Genesis House – Domestic Violence Shelter | Volunteer | January 2018 – April 2018 | 46 hours
? Provided child life interventions for children staying at the shelter under direct supervision of a CCLS including medical play, medical art, opportunities for expressing emotions, therapeutic play and legacy building.
Monroe Carell Jr. Children’s Hospital at Vanderbilt |Volunteer| Child Life Playrooms & Emergency Department | |May 2017 – May 2018| 99 hours
? Introduced volunteer services and provided support to patient and families such as comfort items, developmentally appropriate activities at bedside and in the waiting room and breaks for caregivers.
? Assisted the child life team with providing an opportunity for play to patients while in the Emergency Department.
Organizational Involvement
The Association of Child Life Professionals | Member |2017 – Current |
Kappa Omicron Nu | Human Ecology Honor Society | Member | 2019 |
Tennessee Tech Child Life Association | Vice President |2017 – 2018 | Member | 2016 – 2019 |
Tennessee Tech Panhellenic Council | Vice President of Recruitment | 2016
Delta Gamma Sorority | Panhellenic Council liaison & Chaplain | 2015 – 2016