Robert Matozzo Resume
Robert W. Matozzo
57 Park Ave
Hicksville, NY 11801
------------
R------------
SUMMARY:
Dedicated, hard-working professional with Legal and customer service experience is seeking a new position. Detail-oriented with strong organizational skills and keen eye for details with the ability to handle multiple tasks. Superior communication skills both written and verbal.
EDUCATION:
Nassau Community College Garden City, NY
Paralegal Certificate May 2019-Present
Briarcliffe College, Bethpage, NY
Bachelor of Science in Criminal Justice, December 2015
Associate of Science in Criminal Justice, August 2013
RELATED EXPERIENCE:
Forchelli Deegan Terrana
Legal Assistant
Uniondale, NY May 2019-Present
• Filing various documents throughout Nassau County Court’s
• Filing various documents at Nassau County Clerk’s Office
• Assist attorneys throughout trail preparation
• Copy, scan, Fax documents
• Close & Open Files
• Prepare FedEx, UPS, USPS mailing
• E- File Documents
UFC Gym
Membership Service Specialist
New Hyde Park, NY March 2019-May 2019
• Contribute to achieving club membership goals by exceeding personal new member enrollment targets.
• Generate leads/new business through member promotions, leads, referrals, and guest passes.
• Enthusiastically helping create a club atmosphere that promotes UFC GYM to be the best fitness destination for men, women and kids.
• Maintain current knowledge and awareness of marketing campaigns in order to effectively communicate to members and prospective members
• Manage and follow-up on 100% of Web Leads, e-mail referrals, Missed Guests, and any other referral
Goldfish Swim School
Sales & Service Manager
Farmingdale, NY November 2017-January 2019
• Assists in directing and controlling the daily operations to ensure the school is running
• Provides training of Front Desk staff to provide superior performance in customer service, understanding Links software, Point of Sale and promotional items.
• Provides sales and marketing training to all qualified sales staff.
• Holds monthly meetings with the Front Desk staff and Management to go over performance reviews
• Maintains the entire direct debit reporting - Debt/Class Outstanding Balances overseen by the General Manager and Assistant General Manager.
• Offers customer service follow-up to any upset members.
Lifetime Fitness
Birthday Party Coordinator August 2017- November 2017
Kids Activities Coach Syosset, NY June 2017-January 2019
• Greets and welcomes parents and children in a warm and friendly manner
• Initiates, develops and maintains personalized relationships with members and their children
• Engages children in interactive activities
• Resolves child conflicts
• Monitors and interacts with children to maintain a safe and healthy environment
Jump Bunch
Sports Coach Long Island, NY June 2017-November 2017
• Teaching children of all ages sports fundamentals
• Teaching children of all ages nutritional value
• Executing lesson plans throughout different sports
• Setting up sports equipment
• Monitor and interact with children to maintain safe and healthy environment
Barclays Center November 2016-April 2017
Event Security Brooklyn, NY
• Provide Safe Environment for Employees and Guests
• Greet Guests and Employees upon entry
• Check Employee and guest credentials
• Check guests bags upon entry
• Metal detect and wand
• Break up guest altercations
United States Tennis Association
US Open Access Control President Suite Flushing, NY August 2016-Sepember 2016
• Allow access to high profile Guests
• Greet guests and open the door
• Assist handicap
• Assist in setting up suite
G4S Secure Solutions, Hicksville, NY
Site Supervisor February 2016-October 2016
• In charge of scheduling and payroll for security guards
• Performing fire and active shooter drills
• Writing detailed reports
• Responsible for opening and closing the building
• Attend monthly meetings with college administration to discuss security matters
Security Officer November 2014-February 2016
• Monitored surveillance cameras throughout the building
• Maintained hourly log of tours in and out of the building
• Reported any damage inside or outside the building
• Verified employee badges upon entry; ensured employees safely arrived to their cars upon exit
• Responsible for arming and disarming alarms
Active Kidz Long Island, Syosset, NY
Head Party Host June 2011-July 2015
• Assisted with booking parties and scheduling
• Oversaw inventory and ordered office supplies
• Served food and drink to children and adults
• Ensured the safety of children and staff
SKILLS & CERTIFICATIONS:
Microsoft: Word Excel, Outlook
Robert W. Matozzo
57 Park Ave
Hicksville, NY 11801
------------
R------------
SUMMARY:
Dedicated, hard-working professional with Legal and customer service experience is seeking a new position. Detail-oriented with strong organizational skills and keen eye for details with the ability to handle multiple tasks. Superior communication skills both written and verbal.
EDUCATION:
Nassau Community College Garden City, NY
Paralegal Certificate May 2019-Present
Briarcliffe College, Bethpage, NY
Bachelor of Science in Criminal Justice, December 2015
Associate of Science in Criminal Justice, August 2013
RELATED EXPERIENCE:
Forchelli Deegan Terrana
Legal Assistant
Uniondale, NY May 2019-Present
• Filing various documents throughout Nassau County Court’s
• Filing various documents at Nassau County Clerk’s Office
• Assist attorneys throughout trail preparation
• Copy, scan, Fax documents
• Close & Open Files
• Prepare FedEx, UPS, USPS mailing
• E- File Documents
UFC Gym
Membership Service Specialist
New Hyde Park, NY March 2019-May 2019
• Contribute to achieving club membership goals by exceeding personal new member enrollment targets.
• Generate leads/new business through member promotions, leads, referrals, and guest passes.
• Enthusiastically helping create a club atmosphere that promotes UFC GYM to be the best fitness destination for men, women and kids.
• Maintain current knowledge and awareness of marketing campaigns in order to effectively communicate to members and prospective members
• Manage and follow-up on 100% of Web Leads, e-mail referrals, Missed Guests, and any other referral
Goldfish Swim School
Sales & Service Manager
Farmingdale, NY November 2017-January 2019
• Assists in directing and controlling the daily operations to ensure the school is running
• Provides training of Front Desk staff to provide superior performance in customer service, understanding Links software, Point of Sale and promotional items.
• Provides sales and marketing training to all qualified sales staff.
• Holds monthly meetings with the Front Desk staff and Management to go over performance reviews
• Maintains the entire direct debit reporting - Debt/Class Outstanding Balances overseen by the General Manager and Assistant General Manager.
• Offers customer service follow-up to any upset members.
Lifetime Fitness
Birthday Party Coordinator August 2017- November 2017
Kids Activities Coach Syosset, NY June 2017-January 2019
• Greets and welcomes parents and children in a warm and friendly manner
• Initiates, develops and maintains personalized relationships with members and their children
• Engages children in interactive activities
• Resolves child conflicts
• Monitors and interacts with children to maintain a safe and healthy environment
Jump Bunch
Sports Coach Long Island, NY June 2017-November 2017
• Teaching children of all ages sports fundamentals
• Teaching children of all ages nutritional value
• Executing lesson plans throughout different sports
• Setting up sports equipment
• Monitor and interact with children to maintain safe and healthy environment
Barclays Center November 2016-April 2017
Event Security Brooklyn, NY
• Provide Safe Environment for Employees and Guests
• Greet Guests and Employees upon entry
• Check Employee and guest credentials
• Check guests bags upon entry
• Metal detect and wand
• Break up guest altercations
United States Tennis Association
US Open Access Control President Suite Flushing, NY August 2016-Sepember 2016
• Allow access to high profile Guests
• Greet guests and open the door
• Assist handicap
• Assist in setting up suite
G4S Secure Solutions, Hicksville, NY
Site Supervisor February 2016-October 2016
• In charge of scheduling and payroll for security guards
• Performing fire and active shooter drills
• Writing detailed reports
• Responsible for opening and closing the building
• Attend monthly meetings with college administration to discuss security matters
Security Officer November 2014-February 2016
• Monitored surveillance cameras throughout the building
• Maintained hourly log of tours in and out of the building
• Reported any damage inside or outside the building
• Verified employee badges upon entry; ensured employees safely arrived to their cars upon exit
• Responsible for arming and disarming alarms
Active Kidz Long Island, Syosset, NY
Head Party Host June 2011-July 2015
• Assisted with booking parties and scheduling
• Oversaw inventory and ordered office supplies
• Served food and drink to children and adults
• Ensured the safety of children and staff
SKILLS & CERTIFICATIONS:
Microsoft: Word Excel, Outlook