Resume
Psychology
Location: Erie, PA, USA
School: Grand Canyon University
Field of study: Psychology

Resume

ELIZABETH N. KOPP
1013 Amber CT, Apt 12, Erie, PA 16502 |------------ | ------------

PROFESSIONAL EXPERIENCE
WOLLBORG MICHELSON (DOOR DASH) February 2020- Current
Cart Closer
Close & pay lunch and dinner cart orders for businesses
Call merchants to verify time adjustments and labeling of orders
Hospital set-up project
adding geo-location information to a spreadsheet
running SQL data

TREATMENT ASSESSMENT SCREENING CENTER (TASC) September 2019- December 2019
Data Entry Specialist
Saved and transferred patients’ test results from the lab database into patient database.
Assisted in special administrative and billing projects
Poster making
Approving or denying client applications for the sliding scale payment options

C D MITCHELL & COMPANY (CVO) April 2018- August 2019
Violation Processor
Data entry of toll violations into Access database
Replying to customer emails regarding toll violation questions
Sorting/batching toll violations to be prepared for payment
Payment of toll violations through agency websites or collections
Research of information needed to complete entry or payment of toll violations
Project management with varying deadlines
Training of new employees in the violation process
Writing of training material for new hires

COGNIZANT TECHNOLOGY SOLUTIONS April 2016- February 2018
Process Executive
Verification and correction of UB04 & CMS 1500 medical claims into the database
Verified UB04 & CMS 1500 medical claim COB information into Excel calculation tool then transferred data into database
Quota production efficiency (number of claims per hour)
Quality focused production (90% target)

AEROTEK STAFFING (COGNIZANT TECHNOLOGY SOLUTIONS) September 2015-April 2016
Network Data Specialist II- Project Data Management
Loaded provider shells into the main database
Quota production and time efficiency (number of applications per hour)
Attention to detailed information and specifics to create and update provider shells in database
Verification of all information through State and Federal sites

VOLUNTEER EXPERIENCE
FLORENCE CRITTENTON- FLO’S ON 7TH September 28, 2019
Shoe Runner
Annual Heels for Healing and Diva Dash to support Florence Crittenton who touch the lives of countless girls and young women who rely on the agency for programs and services such as safe housing, education, healthcare, counseling and independent living skills.

COGNIZANT CARES COMMITTEE August 2016- February 2018
Member
Helped build employee-community connection by organizing food & clothing drives within the company to be donated to the organization of choice. Created employee connections within the company through friendly team building special events or activities.

CRISIS TEXT LINE September 2016 - November 2016
Counselor Level 2
Managed incoming text messages from individuals with suicidal thoughts, feelings or on the verge of committing suicide, to help them discover a healthier thought process and healthy outlets for what they were going through.

EDUCATION
M.S. PSYCHOLOGY April 2019
Emphasis in Life Coaching
Grand Canyon University

B.A. PSYCHOLOGY May 2014
Minor Social & Behavioral
Arizona State University West