Resume
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Location: Bozeman, MT, USA
School: Montana State University
Field of study: English Literature

Resume

Alexis Jacobson
2603 Snapdragon St.
Bozeman, MT 59718
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Hands-on employee adept at engaging customers and providing exemplary service or product assistance. Prepared to bring my diverse work experience and communication skills to a new work opportunity. Ready to learn new skill sets, along with applying the skills I have gained over my 8 years in the workforce.
Skills
Payment processing
Diligent
Public speaking
Customer service
Leadership
Extroverted
Technology integration
Problem solving
Self sufficient/Team player
Strong willed
Experience

July 2020- December 2020
Ted's Montana Grill, 105 W Main St, Bozeman, MT - Server
Manager: Tim Johnson,------------
Greeted guests, preparing the right amount of menus, and showing guests to their seat
Served multiple tables at once balancing orders, take out, drinks. Delivering all the ordered items in a timely manner
Updated seating charts along with ensuring no table was overbooked for reservations
Helped open and close the restaurant, ensuring everything was set up or taken down of the day
Bused my own tables, along with sanitizing each table with accordance to the Covid-19 protocols.
Reset tables after being thoroughly sanitized and disinfected

June 2020- July 2020 (Ended season due to Covid-19)
Yellowstone Club, 1 Yellowstone Club Trail, Big Sky, MT - Hostess
Manager: Jennifer Ford,------------
Greeted guests, preparing the right amount of menus, and showing guests to their seat
Rotating servers properly to ensure an equal amount of tables amongst each server
Updated seating charts along with ensuring no table was overbooked for reservations
Answered customers questions over the phone and taking orders to the kitchen
Helped bus tables for severs along with running food and drinks
Reset tables after being thoroughly sanitized and disinfected

November 2019- April 2020
Stuffed Crepes and Waffles, 26 W Main St, Bozeman, MT - Barista/chef
Manager: Regan Funes,------------
Prepared, decorated, and served crepes and coffee drinks
Closed and opened up shop, including preparation of money bags and staring cash
Waiting on customers needs and cleaning the shop periodically
Handling cash and credit card transactions
Promoting monthly specials and store deals

September 2018-June 2019
Dakotah Sport and Fitness!, 2100 Trail of Dreams, Prior Lake, MN - Barista
Manager: Tom Vogel,------------
Memorized official and off-menu preparations to serve all customers beverage desires
Acquired skilled knowledge of smoothie, coffee, and juiced drinks
Regularly sanitized and cleaned my workstation, the lobby, and used equipment
Restocked counter and customer areas
Performed troubleshooting tasks to ensure machines were operational
Trained in new members and staff

September 2018-June 2019
Dakotah Sport and Fitness, 2100 Trail of Dreams, Prior Lake, MN - Desk Attendant
Manager: Tom Vogel,------------
Assisted with administrative tasks, including, filing, answering phones, checking in guest, and answering customers questions
Reviewed daily sales transactions and analyzed for errors
Recorded customers orders utilizing company computer systems
Signed for delivery items, unpacked boxes, and posted items into inventory
Sold clothes, merchandise, and massages to members and non-members of the gym
Incharge of signing up guests and members for swimming, ice skating, and personal training lessons

June 2019-August 2019
The Halfords, 16501 Sage Way, Prior Lake, MN - Nanny
Boss: Jonnie Halford,------------
Afficantly cared for 3 kids, ranging from 7 to 14 years old, with one having a disability and needing attention at all times
Regulated childrens schedules to balance learning, rest and play
Cleaned and tidied house, including sweeping, mopping, laundry and dusting
Provided transportation to kids functions and events
Promoted good behaviors by using positive reinforcement methods

March 2016-September 2018
Hyland Lake Park Reserve, Bloomington, MN - Seasonal Park Attendant
Manager: Sonja Berich,------------
Assisted with administrative tasks, including, filing, answering phones, checking in guest and answering customers questions
Reviewed daily sales transactions and analyzed for errors
Recorded customers orders utilizing company computer systems
Signed for delivery items, unpacked boxes, and posted items into inventory
Sold clothes, merchandise and massages to members and non members of the gym
Incharge of signing up guests and members for swim, ice skating and personal training lessons
September 2018-June 2019

Buck Hill Ski and Snowboard,15400 Buck Hill Rd, Burnsville, MN - Ski Instructor
Manager: Tom Schulz,------------
Led instructional classes for all areas of expertise to protect recreational skiers from dangerous situations
Patrolled ski runs to identify anyone in need of assistance and provide immediate care
Kept equipment in good working order with frequent inspections and minor repairs
Explained safety rules and procedures regarding skiing and snowboarding to patrons and guest to inform and educate
Rented out ski equipment to customers tracking the quality before and after rental purposes
Taught all ages from 2-50+ making everyone feel welcomed and valued during their lesson
Education
2015-2019
Prior Lake High School - Diploma
2019-2023
Montana State University - N/A
Accomplishments
Served the Prior Lake National Honor Society for 2 years, contributing over 350 hours of volunteer work to my community.