Resume
Melody Cheyenne Henderson
5872 W. Pico Blvd, Los Angeles, California 90019| M------------ |------------
OBJECTIVE Seeking a position as a receptionist, where my great work ethic and customer service skills can be utilized efficiently.
EXPERIENCE
Evolve Dance Studio Los Angeles , California May 2014 - May 2020 Receptionist
? Educate guests about safety protocols
? Answer and direct calls in a professional, friendly manner while also taking complete and accurate messages
? Order supplies to maintain correct inventory levels
? Monitor retail merchandise including selling clothing
? Perform cleaning and maintenance before and after classes
? Check students into classes on MindBody and make sure they have filled out any liability forms
Blossom Spa Los Angeles, California July 2017- November 2017 Receptionist
? Schedule appointments and maintain the appointment calendar
? Greet and welcome guests with a positive attitude
? Process cash, check, credit card, coupon, or voucher transactions
? Answering phone calls; taking and relaying messages; providing information to clients
? Direct guests and answer any questions guests may have The Nail Forum Porter Ranch, California March 2016- October 2016 Receptionist
? Greet guests positively to ensure a positive first impression
? Answer phone calls as well as schedule appointments
? Notify co workers of clients arrival
? Process cash, check, credit card, coupon or voucher transactions.
Island’s Restaurant Porter Ranch, California October 2016- June 2017 Hostess
? Greet and acknowledge guests at the door, escort them to their table while keeping a friendly conversation.
? Inform guests about the restaurant, menu, or menu specials
? I answered phone calls which included scheduling reservations and putting in take out orders
? Cleaned host stations, menus, occasionally bussed tables EDUCATION Palisades Charter High School Pacific Palisades, California 2012-2015 Santa Monica College Los Angeles, California 2019-2020 (Present)
SKILLS
? Communication: I have strong verbal and communication skills. I am able to interact successfully with a wide range of people, while building a friendly relationship with customers and team members.
? Attentive: I pay meticulous attention to detail
? Initiative: I am motivated enough to take control of my work and use common sense to carry out tasks, or to ask for direction if unsure
? Positive attitude: I am always looking at the bright side of things and making sure to exude positive energy
? Adaptability: I have a capacity to adapt to new situations and settings and I am able to manage time efficiently
? High energy level: I am always ready for a challenge and will always bring my best to work
? Résilience: I can withstand constructive criticism; not easily put off by challenging work or a bad experience
? Dependable: I am punctual; would never leave anyone waiting
? Team player: I can work effectively with others to ensure all tasks are completed
LANGUAGES English
References are available upon request
Melody Cheyenne Henderson
5872 W. Pico Blvd, Los Angeles, California 90019| M------------ |------------
OBJECTIVE Seeking a position as a receptionist, where my great work ethic and customer service skills can be utilized efficiently.
EXPERIENCE
Evolve Dance Studio Los Angeles , California May 2014 - May 2020 Receptionist
? Educate guests about safety protocols
? Answer and direct calls in a professional, friendly manner while also taking complete and accurate messages
? Order supplies to maintain correct inventory levels
? Monitor retail merchandise including selling clothing
? Perform cleaning and maintenance before and after classes
? Check students into classes on MindBody and make sure they have filled out any liability forms
Blossom Spa Los Angeles, California July 2017- November 2017 Receptionist
? Schedule appointments and maintain the appointment calendar
? Greet and welcome guests with a positive attitude
? Process cash, check, credit card, coupon, or voucher transactions
? Answering phone calls; taking and relaying messages; providing information to clients
? Direct guests and answer any questions guests may have The Nail Forum Porter Ranch, California March 2016- October 2016 Receptionist
? Greet guests positively to ensure a positive first impression
? Answer phone calls as well as schedule appointments
? Notify co workers of clients arrival
? Process cash, check, credit card, coupon or voucher transactions.
Island’s Restaurant Porter Ranch, California October 2016- June 2017 Hostess
? Greet and acknowledge guests at the door, escort them to their table while keeping a friendly conversation.
? Inform guests about the restaurant, menu, or menu specials
? I answered phone calls which included scheduling reservations and putting in take out orders
? Cleaned host stations, menus, occasionally bussed tables EDUCATION Palisades Charter High School Pacific Palisades, California 2012-2015 Santa Monica College Los Angeles, California 2019-2020 (Present)
SKILLS
? Communication: I have strong verbal and communication skills. I am able to interact successfully with a wide range of people, while building a friendly relationship with customers and team members.
? Attentive: I pay meticulous attention to detail
? Initiative: I am motivated enough to take control of my work and use common sense to carry out tasks, or to ask for direction if unsure
? Positive attitude: I am always looking at the bright side of things and making sure to exude positive energy
? Adaptability: I have a capacity to adapt to new situations and settings and I am able to manage time efficiently
? High energy level: I am always ready for a challenge and will always bring my best to work
? Résilience: I can withstand constructive criticism; not easily put off by challenging work or a bad experience
? Dependable: I am punctual; would never leave anyone waiting
? Team player: I can work effectively with others to ensure all tasks are completed
LANGUAGES English
References are available upon request