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Location: Suwanee, GA, USA
School: Georgia State University
Field of study: Computer Information Systems


------------ • Suwanee, GA • ------------
Georgia State University, Robinson College of Business, Atlanta, GA . May 2022
• Bachelor of Business Administration in Computer Information Systems

Georgia Perimeter College, Dunwoody, GA .2016 – 2017

The Coffee By Hand, LLC, Shift Manager, Duluth, GA .March 2019 – Present
• Audit reports and analyze end of day sales after each night shift to make sure sales amount to the proper figure
• Prepare food and drinks for customers in a timely manner to ensure high customer satisfaction
• Accommodate customer needs quickly and professionally by communicating effectively during rush hours
• Manage and organize stock/inventory and order specific inventory supply
Crown Resorts, LTD, Food & Beverage Attendant, Melbourne, VIC . August 2018 – January 2019
• Ensured high customer check averages by promoting appetizers and drinks to accumulate the most sales
• Participated in meetings within the headquarter to propose and discuss how to enhance hospitality ratings of the company
• Monitored customers for intoxication and immediately reported concerns to the upper management
• Improved time management skills while working in the only premiere casino and resort in Melbourne, Australia
Manna Restaurant, LLC, Shift Manager, Duluth, GA .November 2017 – April 2018
• Consolidated the restaurants’ position in the Korean Duluth community by administering new menu items
• Exploited certified training to ensure customer satisfaction of different ethnic groups from Korean to American
• Accumulated total revenue of up to $1,500 personally with adjustments in excess, tips, or faulty
• Managed shelves and merchandise from up to 3 different suppliers
Breakers Korean BBQ, LLC, General Manager, Duluth, GA . March 2017 – April 2018
• Interviewed and trained over 20 onboarding staff members during entire work span
• Supervised over 10 workers per shift and reinforced tasks including various closing shifts and cleaning duties
• Arranged time tables on a weekly basis so all employees received their preferred work shifts
• Ordered inventory supply to ensure the restaurant had sufficient supplies needed
Chipotle Mexican Grill, LLC, Grill Cook, Johns Creek, GA October 2016 – January 2017
• Specialized in tending the grill area specified towards certain customer orders
• Arranged and organized venue size up to 50 customers regularly to maintain proper facility
• Maintained proper sanitary food practices according to the U.S. Department of Agriculture (USDA)
• Coordinated with the team and assisted management remodeling and developing specific menu items
Dunkin Donuts, LLC, Cashier, Johns Creek, GA December 2015 – May 2016
• Worked front and back of house according to management demand (drive-thru & front entry)
• Received and relayed phone orders from customers to back of house
• Baked pastries according to the calculated amount of sales from previous days
• Assisted management in guiding new workers to ensure a secure position at the company
McDonalds, LLC, Cashier, Johns Creek, GA March 2015 – October 2015
• Operated cash register for cash and credit card transactions quickly and accurately
• Collaborated with other employees to suggest different work procedures
• Facilitated money exchanges by tending to clients and handling transactions exceeding $300 daily
• Translated customers directly to kitchen staff to yield food service

SQL, RStudio Tableau, Excel, Korean (fluent), Traveling, Video Production (Vision Music Records video editor), Music, Tennis, Trumpet, BBQ, Fashion