Resume
Eve Hannah
260 Amberly Rd. • Virginia Beach, VA 23462
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Career Summary
Driven, innovative professional with over 20 years of inside sales and customer services support experience.
Proven ability to consistently deliver exceptional customer service that strengthens existing client relationships.
Well-versed in sales, customer service, procurement, and purchasing within the information technology sector.
Cultivate and maintain relationships with key vendors to procure high-quality products at the lowest possible cost.
Strong leader with exceptional interpersonal, analytical, communication, organizational, and critical thinking skills.
Core Competencies
Professional Experience
Eve Hannah Photography
Provide Portrait, Senior, Family, Children, Headshot Photography 2016 - Present
Assist Local photographers with album Design/Editing/assignments
SLAIT Consulting (formerly Planit Technology Group / Dataline, Inc.) 1996 – 2016
Inside Sales Rep / Customer Service Manager / Warehouse Manager
Inside Sales Support / Order Entry Administrator / Purchasing
Provided high-level support for sales representatives working primarily on federal and commercial accounts. In charge of preparing quotes, training new hires, monitoring and tracking orders, analyzing prices, and coordinating inventory control.
Position Highlights
Proactively managed relationships with key vendors, including Quantum, Juniper, Network Appliance, and Cisco.
Served as the primary point-of-contact and liaison between Account Executives, customers, and manufacturers.
Conducted in-depth account analyses to identify, troubleshoot, and resolve AP/AR discrepancies with customers.
Supported one of the top Account Executives in the company for 15+ years to maximize yearly revenue generation.
Coached new employees to ensure proper understanding of Deltek/Costpoint and Khameleon accounting systems.
Worked with sales reps to generate quotes and prepare server, storage array, and software/hardware configurations.
Norshipco (Norfolk Shipbuilding & Drydock) 1992 – 1996
Junior Buyer
Primarily responsible for processing purchase requisitions for US Navy vessels and commercial marine repair contracts.
Position Highlights
Performed comprehensive market research to determine the pricing and availability of all requested purchases.
Created purchase orders for steel, fasteners, galley/laundry, rubber, pumps, tile, glass, engines, and insulation.
Collaborated with Traffic Manager to solicit bids for Airfreight, LTL carriers, ocean freight, and exclusive-use trucks.
Additional Experience
Quill Corporation/Imprint Order Editor - United States Navy Personnelman PN2/E5
Technical Skills Microsoft Office Suite
Key Vendor & Account Relationships
Family Dollar • Canon VA • Canon ITS • Dominion Enterprises • Old Dominion University
Continental Auto • The Virginian • Pilot • Newport News Shipbuilding • Samuel I. White • Dollar Tree
BlueCoat • Carbon Black • CyberSecurity • Network Data Storage • VMware • Cisco • IBM Software
IBM Big Fix • ISeries/Pseries Network Appliance • Splunk • Pulse • Juniper • HP • Aruba • Tintri • VEEAM
Eve Hannah
260 Amberly Rd. • Virginia Beach, VA 23462
------------ - ------------
Career Summary
Driven, innovative professional with over 20 years of inside sales and customer services support experience.
Proven ability to consistently deliver exceptional customer service that strengthens existing client relationships.
Well-versed in sales, customer service, procurement, and purchasing within the information technology sector.
Cultivate and maintain relationships with key vendors to procure high-quality products at the lowest possible cost.
Strong leader with exceptional interpersonal, analytical, communication, organizational, and critical thinking skills.
Core Competencies
Professional Experience
Eve Hannah Photography
Provide Portrait, Senior, Family, Children, Headshot Photography 2016 - Present
Assist Local photographers with album Design/Editing/assignments
SLAIT Consulting (formerly Planit Technology Group / Dataline, Inc.) 1996 – 2016
Inside Sales Rep / Customer Service Manager / Warehouse Manager
Inside Sales Support / Order Entry Administrator / Purchasing
Provided high-level support for sales representatives working primarily on federal and commercial accounts. In charge of preparing quotes, training new hires, monitoring and tracking orders, analyzing prices, and coordinating inventory control.
Position Highlights
Proactively managed relationships with key vendors, including Quantum, Juniper, Network Appliance, and Cisco.
Served as the primary point-of-contact and liaison between Account Executives, customers, and manufacturers.
Conducted in-depth account analyses to identify, troubleshoot, and resolve AP/AR discrepancies with customers.
Supported one of the top Account Executives in the company for 15+ years to maximize yearly revenue generation.
Coached new employees to ensure proper understanding of Deltek/Costpoint and Khameleon accounting systems.
Worked with sales reps to generate quotes and prepare server, storage array, and software/hardware configurations.
Norshipco (Norfolk Shipbuilding & Drydock) 1992 – 1996
Junior Buyer
Primarily responsible for processing purchase requisitions for US Navy vessels and commercial marine repair contracts.
Position Highlights
Performed comprehensive market research to determine the pricing and availability of all requested purchases.
Created purchase orders for steel, fasteners, galley/laundry, rubber, pumps, tile, glass, engines, and insulation.
Collaborated with Traffic Manager to solicit bids for Airfreight, LTL carriers, ocean freight, and exclusive-use trucks.
Additional Experience
Quill Corporation/Imprint Order Editor - United States Navy Personnelman PN2/E5
Technical Skills Microsoft Office Suite
Key Vendor & Account Relationships
Family Dollar • Canon VA • Canon ITS • Dominion Enterprises • Old Dominion University
Continental Auto • The Virginian • Pilot • Newport News Shipbuilding • Samuel I. White • Dollar Tree
BlueCoat • Carbon Black • CyberSecurity • Network Data Storage • VMware • Cisco • IBM Software
IBM Big Fix • ISeries/Pseries Network Appliance • Splunk • Pulse • Juniper • HP • Aruba • Tintri • VEEAM