resume
ROLANDO SEDA JR.
Elmhurst, New York |------------ | ------------
------------/website/ ------------/
Experienced Graphic Communications and Print management Professional with strong project management skills. Detail-oriented, results driven individual with strong customer service skills. Success record of working on own as well as on a dynamic team with the ability to solve problems and take ownership. Great ability to design and communicate client’s story, brands, and ideas.
WORK EXPERIENCE
Ralph Lauren - Hewlett Packard, New York, NY May 2016 – April 2020
On-Site Administrator
• Maintained daily printer sweeps and monitored online to ensure they were operational.
• Provided toners for 400 printers when needed and performed minor printer repairs.
• Communicated with technicians for printers when necessary and preformed monthly meter read inventory.
• Updated clients on printers that needed maintenance and assisted with new printer installs and user training.
• Accurately completed monthly billing packages using MS Office programs, including Word and Excel.
Novitex Enterprise Solutions, New York, NY August 2014- May 2016
Reprographics and Customer Service Representative
• Assisted clients with print job orders, and requests coordinating with overflow center and technicians.
• Provided graphic design services in print shop assisting 500 clients with design needs.
• Effectively performed copying duties, bind books, trim, and cut print jobs as well when needed.
• Responded to and answered questions related to job status, billing, and printer hardware issues.
Canon Business Solutions, New York, NY July 2012- June 2014
Convenience Copy Care
• Assisted 800 clients with print job orders, and requests coordinating with overflow center and technicians.
• Provided graphic design services in print shop assisting clients with design needs.
• Effectively performed copying duties, bind books, trim, and cut print jobs as well when needed.
• Responded to and answered questions related to job status, billing, and printer hardware issues.
Xerox Corporation, New York, NY November 1999- April 2012
Account Associate
• Maintained daily copier sweeps to ensure they were operational and provided toners for 500 copiers.
• Performed minor copier maintenance repairs and communicated with technicians.
• Assisted with new copier installs and customer end user training and updated clients on maintenance needs.
• Performed desktop publishing projects on Adobe Illustrator, Photoshop, and InDesign.
• Processed monthly billing packages for clients and answered billing related questions.
EDUCATION
Berkeley College, New York, NY B.F.A., Graphic Design, 3.9 GPA April 2020
GRAPHIC DESIGN & MARKETING ACADEMIC INTERNSHIP
Focus Merchandising, New York, NY January – May 2020
Graphic Design & Social Media Marketing Research Assistant
• Assisted with logo mockups and designs for clients regarding website updates.
• Researched social media platforms and website marketing outreach strategies.
• Coordinated with CEO and team members weekly and provided project management updates.
TECHNOLOGY SKILLS
Microsoft Office 365, Windows, Mac, Adobe Creative Suite, Branding, Illustrator, Photoshop, After Effects, InDesign, Adobe Premier, Dreamweaver, HTML, UI, Front-End Development, Typography, Packaging Design, Logo Design
INTERESTS Certified Personal Trainer, WNBF Professional Natural Competitive Bodybuilder
ROLANDO SEDA JR.
Elmhurst, New York |------------ | ------------
------------/website/ ------------/
Experienced Graphic Communications and Print management Professional with strong project management skills. Detail-oriented, results driven individual with strong customer service skills. Success record of working on own as well as on a dynamic team with the ability to solve problems and take ownership. Great ability to design and communicate client’s story, brands, and ideas.
WORK EXPERIENCE
Ralph Lauren - Hewlett Packard, New York, NY May 2016 – April 2020
On-Site Administrator
• Maintained daily printer sweeps and monitored online to ensure they were operational.
• Provided toners for 400 printers when needed and performed minor printer repairs.
• Communicated with technicians for printers when necessary and preformed monthly meter read inventory.
• Updated clients on printers that needed maintenance and assisted with new printer installs and user training.
• Accurately completed monthly billing packages using MS Office programs, including Word and Excel.
Novitex Enterprise Solutions, New York, NY August 2014- May 2016
Reprographics and Customer Service Representative
• Assisted clients with print job orders, and requests coordinating with overflow center and technicians.
• Provided graphic design services in print shop assisting 500 clients with design needs.
• Effectively performed copying duties, bind books, trim, and cut print jobs as well when needed.
• Responded to and answered questions related to job status, billing, and printer hardware issues.
Canon Business Solutions, New York, NY July 2012- June 2014
Convenience Copy Care
• Assisted 800 clients with print job orders, and requests coordinating with overflow center and technicians.
• Provided graphic design services in print shop assisting clients with design needs.
• Effectively performed copying duties, bind books, trim, and cut print jobs as well when needed.
• Responded to and answered questions related to job status, billing, and printer hardware issues.
Xerox Corporation, New York, NY November 1999- April 2012
Account Associate
• Maintained daily copier sweeps to ensure they were operational and provided toners for 500 copiers.
• Performed minor copier maintenance repairs and communicated with technicians.
• Assisted with new copier installs and customer end user training and updated clients on maintenance needs.
• Performed desktop publishing projects on Adobe Illustrator, Photoshop, and InDesign.
• Processed monthly billing packages for clients and answered billing related questions.
EDUCATION
Berkeley College, New York, NY B.F.A., Graphic Design, 3.9 GPA April 2020
GRAPHIC DESIGN & MARKETING ACADEMIC INTERNSHIP
Focus Merchandising, New York, NY January – May 2020
Graphic Design & Social Media Marketing Research Assistant
• Assisted with logo mockups and designs for clients regarding website updates.
• Researched social media platforms and website marketing outreach strategies.
• Coordinated with CEO and team members weekly and provided project management updates.
TECHNOLOGY SKILLS
Microsoft Office 365, Windows, Mac, Adobe Creative Suite, Branding, Illustrator, Photoshop, After Effects, InDesign, Adobe Premier, Dreamweaver, HTML, UI, Front-End Development, Typography, Packaging Design, Logo Design
INTERESTS Certified Personal Trainer, WNBF Professional Natural Competitive Bodybuilder