Resume
SKILLS
Bilingual Clear communication
Detail -oriented Strong leadership
Natural leader Experienced with powerpoint, excel, word
EXPERIENCE
DILLARDS, THE WOODLANDS, TX � BUSINESS MANAGER
JANUARY 2020 - PRESENT
? Hired, trained and evaluated personnel in sales.
? Planned budgets and authorized payments/merchandise returns.
? Increased profits through effective sales training.
? Created employee schedules following companies needs and employees
availability.
? Advanced expertise in strategically organizing visual displ ays and all
company merchandise.
? Engaged in critical thinking and strategic techniques to enroll customers
in Dillard�s credit cards and enhance company goals.
H-E-B, HOUSTON, TX � CASHIER
JANUARY 2019 - AUGUST 2019
? Responsible for taking customers� orders and payments.
? Cheerfully served customers while carefully bagging their groceries and
assisting them with unloading at their vehicle, when desired.
MCDONALDS, HOUSTON, TX � CREW TRAINER
JANUARY 2018 - JANUARY 2019
? Guaranteed quality of service through effective com munication with
customers
? Ensured restaurant cleanliness in accordance with Occupational Safety and
Health Administration standards.
? Close interaction with management to adhere to restaurant vision.
EDUCATION
LONE STAR COLLEGE -NORTH HARRIS � UNDERGRAD
ANDY DEKANEY HIGH SCHOOL, HOUSTON, TX � DIPLOMA
SKILLS
Bilingual Clear communication
Detail -oriented Strong leadership
Natural leader Experienced with powerpoint, excel, word
EXPERIENCE
DILLARDS, THE WOODLANDS, TX � BUSINESS MANAGER
JANUARY 2020 - PRESENT
? Hired, trained and evaluated personnel in sales.
? Planned budgets and authorized payments/merchandise returns.
? Increased profits through effective sales training.
? Created employee schedules following companies needs and employees
availability.
? Advanced expertise in strategically organizing visual displ ays and all
company merchandise.
? Engaged in critical thinking and strategic techniques to enroll customers
in Dillard�s credit cards and enhance company goals.
H-E-B, HOUSTON, TX � CASHIER
JANUARY 2019 - AUGUST 2019
? Responsible for taking customers� orders and payments.
? Cheerfully served customers while carefully bagging their groceries and
assisting them with unloading at their vehicle, when desired.
MCDONALDS, HOUSTON, TX � CREW TRAINER
JANUARY 2018 - JANUARY 2019
? Guaranteed quality of service through effective com munication with
customers
? Ensured restaurant cleanliness in accordance with Occupational Safety and
Health Administration standards.
? Close interaction with management to adhere to restaurant vision.
EDUCATION
LONE STAR COLLEGE -NORTH HARRIS � UNDERGRAD
ANDY DEKANEY HIGH SCHOOL, HOUSTON, TX � DIPLOMA