Resume
Widline Masson
I am very caring , proficient , outgoing, very ambitious.
I am currently a medical student. 1601 Ilene ct apt #2
Delray, Beach Fl 33445
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EXPERIENCE
Payless shoesource - Sales associate (04/2018-11/2018)
Providing great customer service welcoming each and every customer that enters the store, selling shoes, assisting the customer on finding the rightful shoe size and or sizes. Helping them with their coupons , letting them know about our next promotions that we are going to be having in the near future.
Walmart- Cashier & Customer Service (11/2018- 04/2019)
Welcoming each customer that comes to my register even if they are not always polite to me still have to greet them with respect, if I'm having difficulty with something or with an item call upon a manager to come assist me and my troubles. Helping out each and every customer with their items that they have bought or are going to buy.
West Boynton Medical Center (5/1/19-5/30/19)
Welcoming in each and every patient that walks into our office , doing their vital signs , collecting their payments either if it’s cash or card , having them sign off for their prescription(s) , doing lots of medical record , faxing paperwork , doing new patient files & etc.
Polyclinique de palm beach (06-05-2019-11-29-2019 )
Welcoming each and every patient that walks into the office with a nice hello and a big smile on my face , helping them fill out any paperwork they need help filling out , speaking to them in Creole and English , doing their immunizations , collecting payments from each patient that has a remaining balance , copay , or is self pay. Doing blood work on any patient who needs blood work done , answering each phone call with a “hello , doctors office how may I help you” , making a copy of their photo identification card , copy of their insurance card , calling Quest , Finlay , & Labcorp for routine specimen pick ups & writing down the confirmation number on the calendar underneath today’s date. Doing Medical records , doing vital signs on each patient that comes in , placing them into the examination room and letting the doctor know that the patient is in the room , assisting the doctor , cleaning each and every room after the patient has been seen preparing it for the next patient that needs to be seen , placing each cash payment in an envelope for the doctor , jotting down what was done today on our daily tasks paper , calling patients to schedule upcoming appointments & etc. Great communication skills , always think realistically when it comes to thinking of a solution for a patient who calls the office upset or comes into the office upset. Very friendly , people friendly ! Athena health was the EHR software I used at this office.
Kia Delray (12/2019-03/2020)
Calling customers to schedule appointments for car services
Answering every customer call ins for car issues that need to be fixed immediately
Greeting each & every customer that comes in
Collecting payments from customers
Closing out deals
Loaners
Giving the sales guys tags & keys
Giving customers more details on our newest cars
Calming down customers
Using all of my skills from speaking multiple languages
Fixing the lobby with snacks , newspapers , turning the tv on, making sure the coffee machine is cleaner , filled & ready to go
Filing each document
Signing off on documents that required my signatures
Making copies
Faxing bills to insurance companies & more
Walgreens (03/2020- 10/2020)
Welcoming customers
Stacking up
Cleaning up the sales floor & my area
Collecting payments
Facing meaning fixing everything in their rightful spot & pulling everything forward
Helping out customers
Doing photo orders
Taking passport photos
Unloading products on truck day
Meeting new people
Teleperformance USA (SimpliSafe) 09/27/20- current
4680 Conference Way S
Unit 100
Boca Raton, FL 33431
United States
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Troubleshooting security system for customers
Up selling our security system
Sending them out replacements if a product is broken
Turning system on , off & away for them
Guiding them our app
Letting them know about any promotion & etc
EDUCATION
Atlantic Community High School - High school diploma
2455 W Atlantic Ave Delray Beach Fl 33445
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Florida Career College - West Palm Beach
6058 Okeechobee Blvd, West Palm Beach, Fl 33417
Brand Ambassador with a 4.0 Gpa
Medical assistant
Palm Beach State College - Nursing still furthering my education
801 Palm Beach State College Dr, Boca Raton Fl 33431
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Broward college (Pursuing nursing education , Working on Bachelor’s degree)
1000 Coconut Creek Boulevard
Coconut Creek, FL 33066
United States
------------ SKILLS
Multitasking
Fast learner
Can work at a fast and slow pace
Great communication skills
Very people friendly can make someone’s day go from bad to good.
Customer Service
Phlebotomy
Pharmacology
Clinical back office
Medical back office
Medical Front office procedures in the Medical office
Injections
7+ Years experience of customer service/receptionist work
Ekg
Electronic Health Records
Billing & Coding
AWARDS
Avid (Advancement Via Individual Determination)- Is a college readiness program that helps students with developing skills they need to be very successful in college. This program places special emphasis on growing critical thinking, writing, teamwork, organization and reading skills. This program only accepts students with a gpa of 2.0-3.5 or higher, you must have a desire and determination desire to attend college, have a good attendance record and willingness to undertake demanding preparation for college. Also, great program for students who are becoming the first to attend college in their family.
Honor Roll student
Certified in doing first aid
Certified in performing cpr
LANGUAGES
English, Creole, French , and a little bit of Spanish.
Widline Masson
I am very caring , proficient , outgoing, very ambitious.
I am currently a medical student. 1601 Ilene ct apt #2
Delray, Beach Fl 33445
------------)
------------
EXPERIENCE
Payless shoesource - Sales associate (04/2018-11/2018)
Providing great customer service welcoming each and every customer that enters the store, selling shoes, assisting the customer on finding the rightful shoe size and or sizes. Helping them with their coupons , letting them know about our next promotions that we are going to be having in the near future.
Walmart- Cashier & Customer Service (11/2018- 04/2019)
Welcoming each customer that comes to my register even if they are not always polite to me still have to greet them with respect, if I'm having difficulty with something or with an item call upon a manager to come assist me and my troubles. Helping out each and every customer with their items that they have bought or are going to buy.
West Boynton Medical Center (5/1/19-5/30/19)
Welcoming in each and every patient that walks into our office , doing their vital signs , collecting their payments either if it’s cash or card , having them sign off for their prescription(s) , doing lots of medical record , faxing paperwork , doing new patient files & etc.
Polyclinique de palm beach (06-05-2019-11-29-2019 )
Welcoming each and every patient that walks into the office with a nice hello and a big smile on my face , helping them fill out any paperwork they need help filling out , speaking to them in Creole and English , doing their immunizations , collecting payments from each patient that has a remaining balance , copay , or is self pay. Doing blood work on any patient who needs blood work done , answering each phone call with a “hello , doctors office how may I help you” , making a copy of their photo identification card , copy of their insurance card , calling Quest , Finlay , & Labcorp for routine specimen pick ups & writing down the confirmation number on the calendar underneath today’s date. Doing Medical records , doing vital signs on each patient that comes in , placing them into the examination room and letting the doctor know that the patient is in the room , assisting the doctor , cleaning each and every room after the patient has been seen preparing it for the next patient that needs to be seen , placing each cash payment in an envelope for the doctor , jotting down what was done today on our daily tasks paper , calling patients to schedule upcoming appointments & etc. Great communication skills , always think realistically when it comes to thinking of a solution for a patient who calls the office upset or comes into the office upset. Very friendly , people friendly ! Athena health was the EHR software I used at this office.
Kia Delray (12/2019-03/2020)
Calling customers to schedule appointments for car services
Answering every customer call ins for car issues that need to be fixed immediately
Greeting each & every customer that comes in
Collecting payments from customers
Closing out deals
Loaners
Giving the sales guys tags & keys
Giving customers more details on our newest cars
Calming down customers
Using all of my skills from speaking multiple languages
Fixing the lobby with snacks , newspapers , turning the tv on, making sure the coffee machine is cleaner , filled & ready to go
Filing each document
Signing off on documents that required my signatures
Making copies
Faxing bills to insurance companies & more
Walgreens (03/2020- 10/2020)
Welcoming customers
Stacking up
Cleaning up the sales floor & my area
Collecting payments
Facing meaning fixing everything in their rightful spot & pulling everything forward
Helping out customers
Doing photo orders
Taking passport photos
Unloading products on truck day
Meeting new people
Teleperformance USA (SimpliSafe) 09/27/20- current
4680 Conference Way S
Unit 100
Boca Raton, FL 33431
United States
------------
Troubleshooting security system for customers
Up selling our security system
Sending them out replacements if a product is broken
Turning system on , off & away for them
Guiding them our app
Letting them know about any promotion & etc
EDUCATION
Atlantic Community High School - High school diploma
2455 W Atlantic Ave Delray Beach Fl 33445
------------
Florida Career College - West Palm Beach
6058 Okeechobee Blvd, West Palm Beach, Fl 33417
Brand Ambassador with a 4.0 Gpa
Medical assistant
Palm Beach State College - Nursing still furthering my education
801 Palm Beach State College Dr, Boca Raton Fl 33431
------------
Broward college (Pursuing nursing education , Working on Bachelor’s degree)
1000 Coconut Creek Boulevard
Coconut Creek, FL 33066
United States
------------ SKILLS
Multitasking
Fast learner
Can work at a fast and slow pace
Great communication skills
Very people friendly can make someone’s day go from bad to good.
Customer Service
Phlebotomy
Pharmacology
Clinical back office
Medical back office
Medical Front office procedures in the Medical office
Injections
7+ Years experience of customer service/receptionist work
Ekg
Electronic Health Records
Billing & Coding
AWARDS
Avid (Advancement Via Individual Determination)- Is a college readiness program that helps students with developing skills they need to be very successful in college. This program places special emphasis on growing critical thinking, writing, teamwork, organization and reading skills. This program only accepts students with a gpa of 2.0-3.5 or higher, you must have a desire and determination desire to attend college, have a good attendance record and willingness to undertake demanding preparation for college. Also, great program for students who are becoming the first to attend college in their family.
Honor Roll student
Certified in doing first aid
Certified in performing cpr
LANGUAGES
English, Creole, French , and a little bit of Spanish.