Resume
Bilingual (English/Spanish)
Education:
California State University, Fullerton Present – May 2021
800 N State College Blvd.
Fullerton, CA 92831
Work Experience
Makeup Artist
MAC Cosmetics 2018 - Present
? Acquired thorough knowledge of skincare/makeup products in order to boost merchandise sales
? Exceeded sales goals by creating relationships with clients
? Cross sold different products that would most benefit customer
? Made recommendations based off customers’ needs
? Managing the POS system, processing payments, returns, and product purchases
? Attending to customer requests and complaints
Front Desk
LA Fitness October 2019-March 2020
? Answered 50 plus calls per day by addressing customer inquiries, solving problems, and providing new product information
? Delivers positive experiences through high-quality customer care
Sales Associate
Nordstrom September 2016-November 2017
? Personalized each interaction
? Customized clothing recommendation per conversation
? Anticipated needs for each client
? Ensured that merchandising met brands display standards
Internships:
Social Media Intern August 2020- February 2021
Best Bride, Beverly Hills
? Monitor online presence of company’s brand and engage with users, strengthening customers relationship.
? Marketing Research
? Develop timelines, content calendars and monitor progress, ensuring deadlines are met
? Identify and develop Influence engagement opportunities
? Managed social media accounts
Receptionist Intern
Kaiser Permanente Baldwin Park Medical Center January 2018- January 2019
? Answer phones and relay messages
? Transport patients to all areas within hospital
? Duties consist of filing, data entry, scanning, and faxing
? Assist customers in scheduling appointments and calendar management
? Updated spreadsheet and contact information
? Light cleaning duties and organization of the front desk area
Student Teacher Intern
Chongqing Junior High School, Taiwan June 2018-August 2018
? Gave presentations on America’s culture and English
Bilingual (English/Spanish)
Education:
California State University, Fullerton Present – May 2021
800 N State College Blvd.
Fullerton, CA 92831
Work Experience
Makeup Artist
MAC Cosmetics 2018 - Present
? Acquired thorough knowledge of skincare/makeup products in order to boost merchandise sales
? Exceeded sales goals by creating relationships with clients
? Cross sold different products that would most benefit customer
? Made recommendations based off customers’ needs
? Managing the POS system, processing payments, returns, and product purchases
? Attending to customer requests and complaints
Front Desk
LA Fitness October 2019-March 2020
? Answered 50 plus calls per day by addressing customer inquiries, solving problems, and providing new product information
? Delivers positive experiences through high-quality customer care
Sales Associate
Nordstrom September 2016-November 2017
? Personalized each interaction
? Customized clothing recommendation per conversation
? Anticipated needs for each client
? Ensured that merchandising met brands display standards
Internships:
Social Media Intern August 2020- February 2021
Best Bride, Beverly Hills
? Monitor online presence of company’s brand and engage with users, strengthening customers relationship.
? Marketing Research
? Develop timelines, content calendars and monitor progress, ensuring deadlines are met
? Identify and develop Influence engagement opportunities
? Managed social media accounts
Receptionist Intern
Kaiser Permanente Baldwin Park Medical Center January 2018- January 2019
? Answer phones and relay messages
? Transport patients to all areas within hospital
? Duties consist of filing, data entry, scanning, and faxing
? Assist customers in scheduling appointments and calendar management
? Updated spreadsheet and contact information
? Light cleaning duties and organization of the front desk area
Student Teacher Intern
Chongqing Junior High School, Taiwan June 2018-August 2018
? Gave presentations on America’s culture and English