Resume
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Location: Pittsboro, NC, USA
School: Durham Technical Community College
Field of Study: Fine Arts/Studio Arts

Resume

Sierra Robillard
Pittsboro, NC 27312
Cell: ------------
Personal email: ------------
Work Email: ------------


Experience

December 2018 to May 2019
Walmart Pittsboro, NC
Cashier

Helped customers find specific products, answering questions and offering advice.
Worked closely with front-end staff to assist customers.
Properly verified customer identification for alcohol or tobacco purchases.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

May 2019 to September 2020
Harris Teeter Supermarkets Inc. Pittsboro, NC
Cashier

Smoothly processed incoming orders, handling over 20 transactions per day with exceptional accuracy.
Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
Properly verified customer identification for alcohol or tobacco purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.


February 2020 to Current
Self-Employed
Etsy Shop Owner

Reconciled daily sales and financial transaction reports and prepared bank deposits.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Assessed, optimized and elevated operations to target current and expected demands.

September 2020 to Current
Self-Employed
Amazon Shop Employee

Labeled boxes and placed in outbound collection areas.
Fulfilled orders quickly to accomplish challenging daily objectives.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Labeled pallets with proper information for storage in correct locations within warehouse.


Skills-
Payment processing
Liquor regulations and compliance
Cash drawer balancing
Coin counting
Product recommendations
Customer greeting
Cash management
Creative arts talent
Sanitation understanding
Bagging expertise
Positive and cheerful
Playful
Approachable
Active listener
Punctual
Special-Needs Childcare
Inventory control
Positive reinforcement methods
Dependable
Reliable
Arts
Cash management
Customer satisfaction
Dependable
Inventory control
Neat
Supervisor
Purchasing and planning
Shipment coordination
Customer service
Organization
Character creation
Friendly, positive attitude


Education and Training
January 2019 Northwood High School North Carolina
High School Diploma

(Current Student-Class of 2023) Durham Technical Community College Durham, NC
Associate of Arts Fine Arts

Websites
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Art