Resume
HANNAH MINNICH
E: ------------
P: ------------
A: Kent, OH 44240
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PROFESSIONAL SUMMARY
Energetic person versed in training and development strategies to transform performance. Well-developed communication and problem-solving abilities with eye for detail and highly creative style. Committed and hardworking with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
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WORK HISTORY
Fairview High School - Volleyball Coach
Fairview Park, OH • 05/2020 - 10/2020
Prepared athletes for special competitions and tournaments.
Implemented exercise programs and training strategies, which bolstered individual and team performance.
Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Enforced discipline both on and off field to lead team with highest personal standards.
Neon Beach Tanning - Sales Associate
Rocky River, OH • 12/2019 - 07/2020
Educated clients on health and safety of tanning facilities and procedures.
Sold lotion to clients to increase salon profits
Assigned clients to appropriate beds based on desire.
Maintained clean and stocked front counter area.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Managed customer relations and customer service through daily communication and interaction.
Lowes - Cashier
Rocky River, OH • 05/2018 - 08/2018
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Checked prices for customers and processed items sold by scanning barcodes.
Romeos - Cashier
North Olmsted, OH • 08/2014 - 08/2016
Assisted customers with carry-out service.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
?
SKILLS
Motivational leadership style
Exercise planning
Customer assistance
Cash register operations
Refunds and exchanges
Product Restocking
Problem resolution
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EDUCATION
Fairview High School
Fairview Park, OH • 05/2018
High School Diploma
Bowling Green State University
Bowling Green, OH
Bachelor of Science: Criminal Justice
Member of Delta Gamma Beta Mu chapter
Transferred to Cleveland State University (2019)
Cleveland State University
Cleveland, OH
Bachelor of Science: Criminology
Transferred to Kent State University 2020
Kent State University
Kent, OH
Bachelor of Science: Criminology
?
CERTIFICATIONS
CPR Certified
HANNAH MINNICH
E: ------------
P: ------------
A: Kent, OH 44240
?
PROFESSIONAL SUMMARY
Energetic person versed in training and development strategies to transform performance. Well-developed communication and problem-solving abilities with eye for detail and highly creative style. Committed and hardworking with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
?
WORK HISTORY
Fairview High School - Volleyball Coach
Fairview Park, OH • 05/2020 - 10/2020
Prepared athletes for special competitions and tournaments.
Implemented exercise programs and training strategies, which bolstered individual and team performance.
Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Enforced discipline both on and off field to lead team with highest personal standards.
Neon Beach Tanning - Sales Associate
Rocky River, OH • 12/2019 - 07/2020
Educated clients on health and safety of tanning facilities and procedures.
Sold lotion to clients to increase salon profits
Assigned clients to appropriate beds based on desire.
Maintained clean and stocked front counter area.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Managed customer relations and customer service through daily communication and interaction.
Lowes - Cashier
Rocky River, OH • 05/2018 - 08/2018
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Checked prices for customers and processed items sold by scanning barcodes.
Romeos - Cashier
North Olmsted, OH • 08/2014 - 08/2016
Assisted customers with carry-out service.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
?
SKILLS
Motivational leadership style
Exercise planning
Customer assistance
Cash register operations
Refunds and exchanges
Product Restocking
Problem resolution
?
EDUCATION
Fairview High School
Fairview Park, OH • 05/2018
High School Diploma
Bowling Green State University
Bowling Green, OH
Bachelor of Science: Criminal Justice
Member of Delta Gamma Beta Mu chapter
Transferred to Cleveland State University (2019)
Cleveland State University
Cleveland, OH
Bachelor of Science: Criminology
Transferred to Kent State University 2020
Kent State University
Kent, OH
Bachelor of Science: Criminology
?
CERTIFICATIONS
CPR Certified