Resume
JESSE NORFORD
500 Pine St. Apt. 7B, Burlington, VT 05401 �------------ � ------------
________________________________________
EXPERTISE
? Adept in fostering strong client relationships
? Outstanding facility in verbal and written communication
? Proficient in all aspects of office administration
? Strong analytical skills and problem-solving acumen
RELEVANT EXPERIENCE
Production Assistant, August 2020
Little Film/Big Noise, LLC�Burlington, VT
Support Staff, 2018-Present
VT Legal Aid�Burlington, VT
? Providing high-level administrative assistance to attorneys
? Managing business calendars, correspondence, and intake lists
? Scanning, filing, and faxing
? Processing invoices and legal fees
? Updating database, legal templates, and spreadsheets
? Testing new and current software/ operating systems
? Preparing legal documents for senior attorneys
? Processing and filing court records
? Processing incoming and outgoing mail
? Fielding phone-calls and walk-ins
? Setting up Skype meetings
? Notarizing legal documents
? Completing special projects and adapting to changing priorities
Residential Counselor, 2014�2018
Howard Center�Burlington, VT
? Perform comprehensive office and site management (including kitchen area) in a high-pressure environment
? Phone support on multiple lines
? Copying, scanning, and faxing documents
? Managing confidential content: reports, calendars, billing, on a secure database
? Write reports for supervisory team
? Updating inventory, placing purchase orders
? Implementing emergency protocols and first-aid procedures
? Training Residential Subs
Scenic Artist/ Production Assistant, July 2017
Little Film/Big Noise, llc�Burlington, VT
Twincraft Skincare�Essex Junction, VT
? Painted scenic backdrops for commercials
? Collaborated with production teams
? General Administration (scheduling, fielding calls, running errands)
? Researched creative reference material
? Participated in meetings to create an engaging brand narrative
? Set up props and equipment
Graduate Teaching Assistant, 2006�2011
Western University, London, Ontario; University of Colorado at Boulder
? Established excellent interpersonal relationships: students, faculty, and staff
? Taught composition courses: developed students� writing and analytical skills
? Prepared lectures/PowerPoint presentations
? Presented conference paper
? Published journal article: Gothic Journal: Probing the Boundaries (2012)
Multimedia Services Clerk, 2002�2006
University of Vermont�Burlington
? Utilized information systems: data entry, cataloguing, and scheduling
? Greeted customers and managed reception desk
? Created and updated inventory
? Provided customer support by phone and in person
? Delivered and set-up media equipment
COMPUTER EXPERTISE
� Microsoft Office: Word/ Excel/PowerPoint
� Google Suite
� Adobe Acrobat
CERTIFICATIONS
� Public Notary, 2019-Present
EDUCATION
Master of Arts in English
2008, University of Colorado�Boulder
Bachelor of Arts in English
2006, University of Vermont�Burlington
JESSE NORFORD
500 Pine St. Apt. 7B, Burlington, VT 05401 �------------ � ------------
________________________________________
EXPERTISE
? Adept in fostering strong client relationships
? Outstanding facility in verbal and written communication
? Proficient in all aspects of office administration
? Strong analytical skills and problem-solving acumen
RELEVANT EXPERIENCE
Production Assistant, August 2020
Little Film/Big Noise, LLC�Burlington, VT
Support Staff, 2018-Present
VT Legal Aid�Burlington, VT
? Providing high-level administrative assistance to attorneys
? Managing business calendars, correspondence, and intake lists
? Scanning, filing, and faxing
? Processing invoices and legal fees
? Updating database, legal templates, and spreadsheets
? Testing new and current software/ operating systems
? Preparing legal documents for senior attorneys
? Processing and filing court records
? Processing incoming and outgoing mail
? Fielding phone-calls and walk-ins
? Setting up Skype meetings
? Notarizing legal documents
? Completing special projects and adapting to changing priorities
Residential Counselor, 2014�2018
Howard Center�Burlington, VT
? Perform comprehensive office and site management (including kitchen area) in a high-pressure environment
? Phone support on multiple lines
? Copying, scanning, and faxing documents
? Managing confidential content: reports, calendars, billing, on a secure database
? Write reports for supervisory team
? Updating inventory, placing purchase orders
? Implementing emergency protocols and first-aid procedures
? Training Residential Subs
Scenic Artist/ Production Assistant, July 2017
Little Film/Big Noise, llc�Burlington, VT
Twincraft Skincare�Essex Junction, VT
? Painted scenic backdrops for commercials
? Collaborated with production teams
? General Administration (scheduling, fielding calls, running errands)
? Researched creative reference material
? Participated in meetings to create an engaging brand narrative
? Set up props and equipment
Graduate Teaching Assistant, 2006�2011
Western University, London, Ontario; University of Colorado at Boulder
? Established excellent interpersonal relationships: students, faculty, and staff
? Taught composition courses: developed students� writing and analytical skills
? Prepared lectures/PowerPoint presentations
? Presented conference paper
? Published journal article: Gothic Journal: Probing the Boundaries (2012)
Multimedia Services Clerk, 2002�2006
University of Vermont�Burlington
? Utilized information systems: data entry, cataloguing, and scheduling
? Greeted customers and managed reception desk
? Created and updated inventory
? Provided customer support by phone and in person
? Delivered and set-up media equipment
COMPUTER EXPERTISE
� Microsoft Office: Word/ Excel/PowerPoint
� Google Suite
� Adobe Acrobat
CERTIFICATIONS
� Public Notary, 2019-Present
EDUCATION
Master of Arts in English
2008, University of Colorado�Boulder
Bachelor of Arts in English
2006, University of Vermont�Burlington