Resume
Colene Harris
------------
Mount Dora, FL
ColeneH------------
To whom it may concern:
I am very interested in working with your company. The position and its role match both my career interest and my qualifications. My experience in customer service as well as my knowledge of client relations line up perfectly with this position. I have developed extensive communicational skills and multitasking abilities through a firm dedication. These attributes will help me to excel in this position and I am confident that I will be able to make a significant contribution to your organization.
I have enclosed my resume for your review and would like to schedule an interview with you.
Best Regards,
Colene Harris
Professional Summary
My experience includes customer service, data entry, telephone operator, client relations, front desk, product knowledge, sales and maintenance.
Software Experience
Microsoft Applications, Lotus Notes, CSPro, SharePoint
Professional Experience
Lake Mary Health and Rehabilitation Jan 2020- Current
Business Office Receptionist
? Inbound and outbound calls to patient family members
? Interacting with caregivers, doctors and insurance providers
? Communicating claims, daily medications and medical records
? Multitasking between multiple software systems and phone lines
Alight Solutions (Aon Hewitt) Oct 2018- April 2019
CSR
? Maintain and update FSA, HSA & HRA accounts
? Resolve customer issues
? Advise on status of accounts
? Contacting insurance to review medical claims
Covenant Aviation Security Aug 2017- Oct 2018
Screener
? Patrols interior and exterior
? Screening individuals that passes through checkpoints
? Pat downs and bag searches
? Operating x-ray machines
Universal Studios April 2014 – Jan 2015
Cashier and Hostess
? Greeting Customers / Scheduling reservations
? Making seating arrangements
? Handling cash and card transactions/ Making sales
? Opening and closing the store
Education
? University of Central Florida Bachelors in Integrative Studies (In Progress)
? Dr. Phillips High School 2010-2013 High School Diploma
References upon request
Colene Harris
------------
Mount Dora, FL
ColeneH------------
To whom it may concern:
I am very interested in working with your company. The position and its role match both my career interest and my qualifications. My experience in customer service as well as my knowledge of client relations line up perfectly with this position. I have developed extensive communicational skills and multitasking abilities through a firm dedication. These attributes will help me to excel in this position and I am confident that I will be able to make a significant contribution to your organization.
I have enclosed my resume for your review and would like to schedule an interview with you.
Best Regards,
Colene Harris
Professional Summary
My experience includes customer service, data entry, telephone operator, client relations, front desk, product knowledge, sales and maintenance.
Software Experience
Microsoft Applications, Lotus Notes, CSPro, SharePoint
Professional Experience
Lake Mary Health and Rehabilitation Jan 2020- Current
Business Office Receptionist
? Inbound and outbound calls to patient family members
? Interacting with caregivers, doctors and insurance providers
? Communicating claims, daily medications and medical records
? Multitasking between multiple software systems and phone lines
Alight Solutions (Aon Hewitt) Oct 2018- April 2019
CSR
? Maintain and update FSA, HSA & HRA accounts
? Resolve customer issues
? Advise on status of accounts
? Contacting insurance to review medical claims
Covenant Aviation Security Aug 2017- Oct 2018
Screener
? Patrols interior and exterior
? Screening individuals that passes through checkpoints
? Pat downs and bag searches
? Operating x-ray machines
Universal Studios April 2014 – Jan 2015
Cashier and Hostess
? Greeting Customers / Scheduling reservations
? Making seating arrangements
? Handling cash and card transactions/ Making sales
? Opening and closing the store
Education
? University of Central Florida Bachelors in Integrative Studies (In Progress)
? Dr. Phillips High School 2010-2013 High School Diploma
References upon request