Resume

MADISON R BROWN
9650 Summit point drive, Miamisburg, OH 45342 Ph:------------
M------------

Professional Summary

Dedicated and reliable student seeking a position at Traveller's Stay and Play

Skills

Excellent time management skills
Exceptional customer service
Strong communication skills
Ability to work with diverse populations
Ability to multi-task

Experience

Front desk manager
Aqua-Tots Swim School - Springboro, OH
Apr 2019 - September 2020
Answer inquiries pertaining to the swim program and resolve customer concerns
Train staff members
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
Collect and record payments

Front desk staff
Aqua-Tots Swim School - Springboro, OH
Dec 2017 - September 2020
Greet customers
Register customers for lessons and schedule classes
Inspect grounds for cleanliness and appearance
Navigate company software
Set up billing

Water instructor
Aqua-Tots Swim School - Springboro, OH
Apr 2016 - Dec 2018
Taught swim lessons to children ages 4 months to 12 years including private lessons to children with special needs
Provided constructive feedback during lessons and to parents after lessons
Conducted routine evaluations to determine child's readiness for advancement

Education
High School Diploma
Springboro High School - Springboro, OH
May 2017