Resume
John Williams
Supervised line staff and coordinated trainings for staff - Wayfinder Family Services
Chino Hills, CA
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Work Experience
Shift Supervisor
Wayfinder Family Services - Los Angeles, CA February 2019 to Present
Los Angeles, California 02/2019 - Current
Shift Superviser
• Assisted and supported individuals, in their homes, to become independent, self advocating and to achieve their valued outcomes.
• Planned shopping trips, educational classes and recreational activities that are in line with an individual's interests.
• Collaborated with community and organizational partners to facilitate and provide activities which meet the social, emotional, physical and personal needs of that individual and helped individuals be as independent as possible with activities of daily living, assisting and supporting them as necessary.
• Supervised line staff and coordinated trainings for staff.
• Organized and distributed allowances to residents.
Program Director
Boys and Girls Club - Las Vegas, NV September 2017 to February 2019
• Developed content for staff training, health, and wellness programs; created monthly internal reviews based on the implemented programs increasing employee feedback and productivity.
• Improved new membership onboarding by 40% through developing outreach recruitment strategies and fundraisers in nearby communities.
• Organized marketing plans for youth programming and guest events, resulting in exceeding quota expectations over 20% each month.
• Coordinated assessments in addition to educational and professional programs for all local clubs, generating an increase in academic test scores.
• Developed advanced filing and organizational practices through electronic processing, saving the organization nearly $5,000 annually in operating expenses.
• Recorded and prepared all cash receipts for bank deposits to submit to executives.
• Typed documents such as correspondence, drafts, memos, and emails, and prepared weekly reports for management.
Team Lead
Whole Foods Market - New Orleans, LA October 2016 to August 2017
• Balanced 100% accurate daily cash register receipts and provided quality customer service.
• Assisted management in utilizing Microsoft Outlook and Word to create and communicate work schedules for all staff members.
• Operated computerized cash registers and credit card machines as well as conveyor belts.
• Supervised a team in the completion of daily assigned jobs, tasks, and marketing.
• Contributed to the launch of an innovative team operating system which drove in-store sales by 3.5%, best in the region
Education
Bachelor of Arts in Mass Communications in Mass Communications
Dillard University - New Orleans, LA
August 2012 to May 2016 Skills
• Highly organized (Less than 1 year) • invoices (Less than 1 year)
• Microsoft Office (Less than 1 year) • MS OFFICE (Less than 1 year)
• PowerPoint (Less than 1 year) • Managed Care
• Training & Development
John Williams
Supervised line staff and coordinated trainings for staff - Wayfinder Family Services
Chino Hills, CA
------------
------------
Work Experience
Shift Supervisor
Wayfinder Family Services - Los Angeles, CA February 2019 to Present
Los Angeles, California 02/2019 - Current
Shift Superviser
• Assisted and supported individuals, in their homes, to become independent, self advocating and to achieve their valued outcomes.
• Planned shopping trips, educational classes and recreational activities that are in line with an individual's interests.
• Collaborated with community and organizational partners to facilitate and provide activities which meet the social, emotional, physical and personal needs of that individual and helped individuals be as independent as possible with activities of daily living, assisting and supporting them as necessary.
• Supervised line staff and coordinated trainings for staff.
• Organized and distributed allowances to residents.
Program Director
Boys and Girls Club - Las Vegas, NV September 2017 to February 2019
• Developed content for staff training, health, and wellness programs; created monthly internal reviews based on the implemented programs increasing employee feedback and productivity.
• Improved new membership onboarding by 40% through developing outreach recruitment strategies and fundraisers in nearby communities.
• Organized marketing plans for youth programming and guest events, resulting in exceeding quota expectations over 20% each month.
• Coordinated assessments in addition to educational and professional programs for all local clubs, generating an increase in academic test scores.
• Developed advanced filing and organizational practices through electronic processing, saving the organization nearly $5,000 annually in operating expenses.
• Recorded and prepared all cash receipts for bank deposits to submit to executives.
• Typed documents such as correspondence, drafts, memos, and emails, and prepared weekly reports for management.
Team Lead
Whole Foods Market - New Orleans, LA October 2016 to August 2017
• Balanced 100% accurate daily cash register receipts and provided quality customer service.
• Assisted management in utilizing Microsoft Outlook and Word to create and communicate work schedules for all staff members.
• Operated computerized cash registers and credit card machines as well as conveyor belts.
• Supervised a team in the completion of daily assigned jobs, tasks, and marketing.
• Contributed to the launch of an innovative team operating system which drove in-store sales by 3.5%, best in the region
Education
Bachelor of Arts in Mass Communications in Mass Communications
Dillard University - New Orleans, LA
August 2012 to May 2016 Skills
• Highly organized (Less than 1 year) • invoices (Less than 1 year)
• Microsoft Office (Less than 1 year) • MS OFFICE (Less than 1 year)
• PowerPoint (Less than 1 year) • Managed Care
• Training & Development