2962 Decatur Ave, The Bronx NY10458
Creative, high energy and eager individual who possesses excellent communication and interpersonal skills, a positive attitude and the ability to work well with others in a diverse working environments.
Previous experience and knowledge in administrative work, including organizational skills, developing sustaining relationships and creating a connection in a fast paced industry.
Ability to stay focused, driven, and hardworking throughout my career endeavors.
Partners in Dance Scholarship recipient Relay for Life Walk-a-thon -
Participant Employee of the month - Fairmont Hotel
Western Michigan University- May 2010
Bachelor of Arts
Concentration: Dance. Minor: Business and Marketing
CorePower Yoga- 200 Hour Certification/Yoga Sculpt Certification
Customer Service Specialist: The Morrie - Birmingham, MI
Aug 2019 - Sept 2020
· Lead Server in fast paced environment, took on tasks with complete confidence and worked closely with management team to perform overall excellent service.
· Trained all new servers to have a full understanding of restaurant culture.
Customer Service Specialist: Bistro 82 - Royal Oak, MI December 2018 - March 2019
· Server in fine dining restaurant that received restaurant of the year 2018 for Detroit. Served VIP cliental, grew wine knowledge in extensive french inspired menu.
Customer Service Specialist: FIG, Fairmont Hotel, Santa Monica, CA March 2014 - April 2017
· Server in fine dining establishment in the prestigious Fairmont Hotel. Customer service was held to the highest standard ensuring guests have the ultimate experience.
· Maintained a high level of customer service within the boundaries of sanitation, safety, and alcohol controlled policies.
· Employee of the month for entire hotel. Awarded once, nominated three times.
Customer Service Specialist: Tony Ps Dockside Grille, Marina Del Rey, CA Sept 2010 - Mar 2014
· Obtained excellent people skills with high energy, positivity, and dedication.
· Assisting collages with di cult tasks and dealing with customer service issues in
a professional manner.