Rebecca Underwood
Rebecca Underwood Asheville, NC 28803 ------------------------ I am a goal-oriented individual who wants to enhance my professional skills in a fast paced and consistent work environment. Authorized to work in the US for any employer Work Experience Lead Server/Bartender Thyme Savor Catering - Wilmington, NC April 2019 to March 2021 • Loading/Unloading food and supplies • Building food on-site to serve • Passing hors d'oeuvre • Setting dinnerware • Setting/replenishing food • Bartending • Cleaning Receptionist/Operator Atlantic Animal Hospital - Wilmington, NC October 2020 to February 2021 • Scheduling appointments • Recommending products and services • Answer incoming calls and make outgoing calls. • Processing payment • Filing paperwork • Filling medications • Opening/Closing • Cleaning duties Grooming Assistant Atlantic Animal Hospital - Wilmington, NC June 2019 to February 2021 • Check in/out clients • Prep pets for grooming • Paw pad, sanitary trims • Pre book appointments
• Work well with aggressive dogs and cats • Communication/ Customer Service • Key Holder Event Specialist/ Brand ambassador Crossmark/Promoworks - Wilmington, NC April 2017 to March 2020 • Successfully executed demos such as wine/beer/and food. • Displayed the appropriate signage for products and sales promotions. • Daily reporting of sales, inventory and customer feedback. • Scheduling of events at designated locations. • Customer interaction to promote product sales. • Coordinating with Management • Knowledge of adult beverages Shift Leader/Assistant Manager Smoothie King - Wilmington, NC April 2018 to July 2019 • Key holder • Bank deposits • Food safety • Customer service • New hire training • Stocking retail and food • Merchandising Sales Associate Salon Centric - Wilmington, NC May 2015 to September 2016 • Designed displays to make the store experience interactive and engaging. • Displayed the appropriate signage for products and sales promotions. • Arranged items in favorable positions and areas of the store for optimal sales. • Organized and located inventory and updated store spreadsheets. • Upheld stock levels and proper pricing for multiple product lines. • Key holder/ opening and closing. • Built effective relationships with each customer to develop superior customer satisfaction. Education Esthetician Certificate Cape Fear Community College December 2016 Associate of Arts in General Studies Cape Fear Community College - Wilmington, NC
May 2014 High School Diploma Wilmington Early College High School May 2014 Skills • Key Holder (9 years) • Shift Supervisor • Customer Service (9 years) • Food Service (8 years) • Training • Sales • Server (2 years) • Organizational Skills • MS Office • Microsoft Excel (9 years) • Photography (6 years) • Pet Grooming
Rebecca Underwood Asheville, NC 28803 ------------------------ I am a goal-oriented individual who wants to enhance my professional skills in a fast paced and consistent work environment. Authorized to work in the US for any employer Work Experience Lead Server/Bartender Thyme Savor Catering - Wilmington, NC April 2019 to March 2021 • Loading/Unloading food and supplies • Building food on-site to serve • Passing hors d'oeuvre • Setting dinnerware • Setting/replenishing food • Bartending • Cleaning Receptionist/Operator Atlantic Animal Hospital - Wilmington, NC October 2020 to February 2021 • Scheduling appointments • Recommending products and services • Answer incoming calls and make outgoing calls. • Processing payment • Filing paperwork • Filling medications • Opening/Closing • Cleaning duties Grooming Assistant Atlantic Animal Hospital - Wilmington, NC June 2019 to February 2021 • Check in/out clients • Prep pets for grooming • Paw pad, sanitary trims • Pre book appointments
• Work well with aggressive dogs and cats • Communication/ Customer Service • Key Holder Event Specialist/ Brand ambassador Crossmark/Promoworks - Wilmington, NC April 2017 to March 2020 • Successfully executed demos such as wine/beer/and food. • Displayed the appropriate signage for products and sales promotions. • Daily reporting of sales, inventory and customer feedback. • Scheduling of events at designated locations. • Customer interaction to promote product sales. • Coordinating with Management • Knowledge of adult beverages Shift Leader/Assistant Manager Smoothie King - Wilmington, NC April 2018 to July 2019 • Key holder • Bank deposits • Food safety • Customer service • New hire training • Stocking retail and food • Merchandising Sales Associate Salon Centric - Wilmington, NC May 2015 to September 2016 • Designed displays to make the store experience interactive and engaging. • Displayed the appropriate signage for products and sales promotions. • Arranged items in favorable positions and areas of the store for optimal sales. • Organized and located inventory and updated store spreadsheets. • Upheld stock levels and proper pricing for multiple product lines. • Key holder/ opening and closing. • Built effective relationships with each customer to develop superior customer satisfaction. Education Esthetician Certificate Cape Fear Community College December 2016 Associate of Arts in General Studies Cape Fear Community College - Wilmington, NC
May 2014 High School Diploma Wilmington Early College High School May 2014 Skills • Key Holder (9 years) • Shift Supervisor • Customer Service (9 years) • Food Service (8 years) • Training • Sales • Server (2 years) • Organizational Skills • MS Office • Microsoft Excel (9 years) • Photography (6 years) • Pet Grooming