rebecca mcclure
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rebecca mcclure

REBECCA MCCLURE
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I would to introduce myself as sales oriented professional with expertise in client relationship management, customer satisfaction, retention and people management. I possess astute business understanding and also experienced in contributing to strategic planning, delivering improvements in processes, productivity, and costs. Currently I am employed with Frontline Media as an Area Manager and supervising a team up to 40 members. My experience has taught me about the value that passionate customer service can bring not only to a brand’s image but to the company’s bottomline as well.

In all the roles I have held, I have fostered strong relationships with businesses and customers. Working as an Area Manager I have exceeded all my targets and simultaneously gained respect from staff and management through effective communication and liaison. I have also been awarded "Outstanding Achievement" trophy for my willingness to perform an active and hands-on role in every duty associated with the position.

Thank you for your time in reviewing my information and I look forward to discussing my application further at an interview.

Sincerely,


Rebecca McClure
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REBECCA MCCLURE
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Sales manager with 10+ years experience driving profitability through strategic growth, leading teams, and quality control. Fiercely competitive in my approach to acquire business and able to handle complex situations from strategic and tactical perspective. Presently seeing a suitable leadership position with a market-leading, high-growth company that offers opportunity for advancement and sales management.

PROFESSIONAL EXPERIENCE:

FRONTLINE MEDIA CORP. | Houston, TX, TX
AREA MANAGER (2016-Present)
Managing and organizing store closings and liquidations for Macy’s, Sears, Fallas, Payless, Stein Mart, GNC, setting up advertising, promotion for sign walkers and liquidation of store closings throughout Texas, prepare payroll and hours, supervise and manage a staff of up to 40 associates, communicate job expectations and provide direction, support and motivation to meet targets, enforce policies/procedures, responsible for resolving problems, identifying, analyzing, monitoring activities and responding to client/customer's needs.

ALLSTATE ENERGY DIVISION | Houston, TX
MANAGER|APPOINTMENT SETTER (2013-2016)
Managing office personnel, contacting residential prospects by telephone to solicit sales and qualify leads, indicating detailed notes on call outcomes and qualified leads, maintain records of accounts, contacts and orders, recording call logs, using a dialer making up to 200+ calls and 2-5 appointments per day, qualifying leads and schedule in-home consultations for our outside sales team, documenting conversations and follow up with leads in a CRM, utilizing call flow scripts to engage, excite and educate homeowners, overcoming objections.

DFW MARKETING, INC. | Dallas, TX
MANAGER|SALES ACCOUNT REPRESENTATIVE (2009-2013)
Marketing AT&T and DIRECTV products and managing all aspects of the client relationship and sales cycle from initial contact to creative product ideas to quotes, follow-up, placing the order and managing the order from the beginning all the way through delivery of the product, analyzed the specific needs of customers via careful surveys to develop data driven pitches, increasing profits by 15-25%, training up to 15-20 sales employees in industry knowledge, pitch presentation and closing strategies and awarded “Outstanding Achievement” trophy for consistently performing above average sales in the company.

WOODBRIDGE HOME EXTERIORS | Dallas, TX | SALES REPRESENTATIVE | APPOINTMENT SETTER Part-time  | (2012-2014)
Responsible for inbound appointment setting of pertinent homeowner information from our Public Relations Representatives for exterior home updates, detailing our products, very fast paced, detailed oriented and heavy phone contact while providing constant and positive customer service.

A-1 CLEANING COMPANY | Dallas, TX
SALES ACCOUNT MANAGER (2002-2009)
Prospecting business owners and homeowners for cleaning, cold calling 100+ prospects, setting up appointments, meeting with potential customers and selling our products/services, opening new accounts, maintaining accounts and retaining customers, met and exceeded sales and service quotes. Utilizing a consultative approach to assess the client’s needs and provide solutions for strategic goals, account management and customer relationship. Ability to develop new business and increase sales within established accounts.

SILVERLEAF RESORTS, INC.|SALES REPRESENTATIVE/MANAGER/CONFIRMER/VERIFIER/APPOINTMENT SETTER (2005-2012)
Manager/Senior Sales representative, managing, engaging with call flow, coaching employees on calls, setting, verifying, confirming appointments with potential customers to visit our multi-million dollar resorts throughout the US and also recipient of numerous prestigious sales awards for consistently exceeding sales goals, self-confident and persuasive communicator and assertive negotiator with strong deal-closing abilities.

LETS TALK.COM | SALES REPRESENTATIVE (2000-2005)
Incoming calls from customers interested in activating new cellular service for all major carriers, upgrading, extending contracts as well as following up on orders, knowledge of terms and contracts, carrier’s plans, coverage and phones, top sales person throughout employment with company.

FORECLOSURE HELP USA | MARKETING REPRESENTATIVE (1995-2000)
Assisting homeowners with foreclosure, prospecting and meeting with them to discuss their options and negotiating with banks or quick sale.

EDUCATION:

Business, Akron U, Akron, OH
Computer Programming, CPI, Cleveland, OH