Public Relations
business
Location: Washington, Virginia, USA
School: American University
Field of study: business

Public Relations

OBJECTIVE

Seeking a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.


PROFILE

• Highly motivated and energetic
• Highly creative
• Exceptionally organized and detail oriented
• Excellent communications skills
• Strong multi-tasking and time-management skills
• Strong Problem-Solving skills
• Strong Public Relation skills
• Speak and write English, French and Arabic fluently


WORK EXPERIENCE

Defense Attaché Office, Washington DC 3/2014- Present
Senior Academic Advisor

Eyeshot Productions, Lebanon 7/2010 - 6/2013
Creative/Producer

Perspective Productions, Egypt 2/2008 - 6/2010
Senior Producer

October 2009 (1-month project)
Event Organizer at Amazon Co. (Event Organizing Company)

May 2009 - September 2009 (5-month project)
Guest/Anchor Producer (Rotana Music) - Rotana Café Program (Live Show)




Crowne Plaza Hotel and Resort, Sharm ElSheikh, EG 4/2007 – 5/2009
Assistant Guest Relations Manager
• Responsible for Guest Relations Department
• Train guest relations officers
• Greet VIP guests
• Inspect VIP rooms cleanliness
• Inspect all restaurants
• Inspect lobby bathrooms
• Inspect Spa
• Arrange VIP events
• Handle all guests’ complaints and take action
• Solve Problems
• Private check-ins / check-outs of VIP guests
• Assist all departments in being receptive to the needs of guests
• Assist staff with language and culture
• Plan and conduct group and function rundown meetings
• Assist in any other duties when required by the General Manager
• Assist in Front Office duties in high season
• Coordinate PR work with PR manager located in Cairo, Egypt.
• Act as Duty Manager once a week
• Report to Rooms Division Manager
• Daily send report to all departments about guest relations feedback
• Attend hygiene related seminars
• Demonstrate Awareness of OH&S policies and procedures and ensure all
• procedures are conducted safely and within OH&S guidelines

Online Money Transfer S.a.l, Badaro, LB 6/2003 – 9/2003
Marketing Supervisor (Summer job)
• Team Leader
• In charge of monitoring all western union spots
• Weekly report to the Marketing Manager


EDUCATION/COMPUTER SKILLS
Excelsior College, Albany, NY 12203-5159, USA
BS in General Business (Concentration: Hospitality, Travel & Tourism) (May 2006)

Lebanese American University, Beirut, Lebanon
AAS in Business Management (June 2004)

Proficient in MS Office (Excel, Outlook, PowerPoint, Word)
Proficient in Microsoft 365
Proficient in Fidelio and Opera Systems

REFERENCES
Available upon request.