Positive and Independent English Major
Harley Jackson
Plover, WI • ------------
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Summary
A writer/English major by degree and passion with 3+ combined years in customer service.
Professional History
Energy Services Inc., Receptionist
September 29th - Present
-Organization and collection of files and personal information for applications
-Composing emails to communicate with coworkers, clients, and associates about both simple and complex matters
-Scheduling of appointments
-Making and receiving calls regarding missing information for applications as well as emergency services referrals provided in partner with Operation Bootstrap
Door Dash Driver
August 3, 2020 - August 20th
-Constant time management and multitasking
-Communication with customers via text and call about the status of their order
-Self motivation to work, organize, and plan
Olive Garden, Host
March 2016 - July 2018
-Warmly and professionally greet guests as they came in to the restaurant
-Answer phone and make reservations or redirect calls
-Help guests who were dissatisfied with their service
-Organize the other hosts and dictate the seating of guests in computer system—often in high-stress situations of long wait times
-Coordinate with multiple managers across restaurant areas
-Communicate with other hosts and bussers to get tables clean efficiently
-Cleaning and organizing of host stand, lobby, and restrooms
Dairy Queen, Blizzard Maker
July 2015 - March 2016
-Greet guests and take orders with computer system
-Operate blizzard making equipment and measure out ingredients
-Coordinate with other team members to make sure the correct orders and no duplicates were made
-Coordinate with drive-thru employees and help them when busy
-Deliver orders to guests in the lobby
Educational History
Kelly Walsh High School
Graduated
Casper College
2017 - 2019
Associate of Arts (English)
Skills
-Very strong reading and comprehension
-Exceptional organization and attention to detail
-A quick and eager learner
-Passionate about writing in many forms
-Easy to get along with and eager to succeed
Additional Information
An English major with minor publications in academic creative writing and arts magazines at both the high school and college level. Has also helped run an online community for a prominent webcomic for the last several years which requires concise and well thought out communication to convey and coordinate complex plans online.
Harley Jackson
Plover, WI • ------------
------------
Summary
A writer/English major by degree and passion with 3+ combined years in customer service.
Professional History
Energy Services Inc., Receptionist
September 29th - Present
-Organization and collection of files and personal information for applications
-Composing emails to communicate with coworkers, clients, and associates about both simple and complex matters
-Scheduling of appointments
-Making and receiving calls regarding missing information for applications as well as emergency services referrals provided in partner with Operation Bootstrap
Door Dash Driver
August 3, 2020 - August 20th
-Constant time management and multitasking
-Communication with customers via text and call about the status of their order
-Self motivation to work, organize, and plan
Olive Garden, Host
March 2016 - July 2018
-Warmly and professionally greet guests as they came in to the restaurant
-Answer phone and make reservations or redirect calls
-Help guests who were dissatisfied with their service
-Organize the other hosts and dictate the seating of guests in computer system—often in high-stress situations of long wait times
-Coordinate with multiple managers across restaurant areas
-Communicate with other hosts and bussers to get tables clean efficiently
-Cleaning and organizing of host stand, lobby, and restrooms
Dairy Queen, Blizzard Maker
July 2015 - March 2016
-Greet guests and take orders with computer system
-Operate blizzard making equipment and measure out ingredients
-Coordinate with other team members to make sure the correct orders and no duplicates were made
-Coordinate with drive-thru employees and help them when busy
-Deliver orders to guests in the lobby
Educational History
Kelly Walsh High School
Graduated
Casper College
2017 - 2019
Associate of Arts (English)
Skills
-Very strong reading and comprehension
-Exceptional organization and attention to detail
-A quick and eager learner
-Passionate about writing in many forms
-Easy to get along with and eager to succeed
Additional Information
An English major with minor publications in academic creative writing and arts magazines at both the high school and college level. Has also helped run an online community for a prominent webcomic for the last several years which requires concise and well thought out communication to convey and coordinate complex plans online.