Peter Jarrard Resume
PETER JARRARD
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LinkedI------------/In/PeterJarrad
AREAS OF EXPERTISE
Operations Management & Analysis
Supply Chain Management
Client Consulting
Team Coaching & Development
Issue Resolution
Scheduling & Logistics
Vendor Management
Process Improvement
Customer Service
EDUCATION
SOUTHERN METHODIST UNIVERSITY, Dallas, TX
Full Stack Development Program, Dec 2018
UNIVERSITY OF TEXAS AT DALLAS, Richardson, TX
Master of Business Administration Degree in Supply Chain Management & Finance, May 2017
Honors: Graduate Dean’s Council
UNIVERSITY OF NORTH TEXAS, Denton, TX
Bachelor of Science Degree in Biology, 2010
PROFESSIONAL EXPERIENCE
SELF EMPLOYED, June 2019 – Present
• Licensed Insurance Agent
• Freelance – Wrote code for recording queries for mid-sized company
• Various independent contractor jobs
AMBIT ENERGY LLC, DALLAS, TX June 2017 – May 2019
Provider of electricity and natural gas services in deregulated markets across the United States, Canada and Japan.
Software Developer (January 2019 – May 2019)
• Refactored legacy software to fix bugs and increase efficiency
• Designed and developed databases
• Created SQL queries for Operations Team metrics reports
Project Manager IT (June 2017 – December 2018)
• Facilitated application design meetings and backlog grooming sessions
• Created and maintained project roadmaps and timelines
• Forecasted budget and resources required for projects
• Worked closely with business operations to gather project requirements
UNIVERSITY OF TEXAS AT DALLAS, RICHARDSON, TX August 2015 – May 2017
Master of Business Administration
SAVOYA LLC, DALLAS, TX August 2010 – July 2015
Provider of premium chauffeured transportation in North America, Europe, and Asia.
Logistics Manager (April 2014 – July 2015)
• Managed day-to-day training & development for Operations Analysts
• Created daily, weekly, and monthly transportation schedules
• Coordinated communication with Team Leads across departments to ensure goals aligned
• Collaborated with the Vendor Team on assessing new potential companies and resolving any issues
Operations Team Lead (August 2012 – April 2014)
• Managed, coached, and developed a team of twelve Operations Analysts
• Scheduled shifts according to resources required, assigned daily tasks, compiled metrics to evaluate team efficiency
• Handled escalated customer complaints and resolved any operational or billing issues
Operations Analyst (August 2010 – August 2012)
• Managed an international vendor network in 60+ countries, including Global Transportation Providers, Meeting Planners, and Corporate Travel Coordinators.
• Handled customer requests regarding rate quotes, scheduling, and transportation logistics
• Coordinated with vendor network to accommodate client requests
• Monitored daily transportation schedule
PERSONAL DEVELOPMENT
Eagle Scout, Boy Scouts of America
PETER JARRARD
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------------
LinkedI------------/In/PeterJarrad
AREAS OF EXPERTISE
Operations Management & Analysis
Supply Chain Management
Client Consulting
Team Coaching & Development
Issue Resolution
Scheduling & Logistics
Vendor Management
Process Improvement
Customer Service
EDUCATION
SOUTHERN METHODIST UNIVERSITY, Dallas, TX
Full Stack Development Program, Dec 2018
UNIVERSITY OF TEXAS AT DALLAS, Richardson, TX
Master of Business Administration Degree in Supply Chain Management & Finance, May 2017
Honors: Graduate Dean’s Council
UNIVERSITY OF NORTH TEXAS, Denton, TX
Bachelor of Science Degree in Biology, 2010
PROFESSIONAL EXPERIENCE
SELF EMPLOYED, June 2019 – Present
• Licensed Insurance Agent
• Freelance – Wrote code for recording queries for mid-sized company
• Various independent contractor jobs
AMBIT ENERGY LLC, DALLAS, TX June 2017 – May 2019
Provider of electricity and natural gas services in deregulated markets across the United States, Canada and Japan.
Software Developer (January 2019 – May 2019)
• Refactored legacy software to fix bugs and increase efficiency
• Designed and developed databases
• Created SQL queries for Operations Team metrics reports
Project Manager IT (June 2017 – December 2018)
• Facilitated application design meetings and backlog grooming sessions
• Created and maintained project roadmaps and timelines
• Forecasted budget and resources required for projects
• Worked closely with business operations to gather project requirements
UNIVERSITY OF TEXAS AT DALLAS, RICHARDSON, TX August 2015 – May 2017
Master of Business Administration
SAVOYA LLC, DALLAS, TX August 2010 – July 2015
Provider of premium chauffeured transportation in North America, Europe, and Asia.
Logistics Manager (April 2014 – July 2015)
• Managed day-to-day training & development for Operations Analysts
• Created daily, weekly, and monthly transportation schedules
• Coordinated communication with Team Leads across departments to ensure goals aligned
• Collaborated with the Vendor Team on assessing new potential companies and resolving any issues
Operations Team Lead (August 2012 – April 2014)
• Managed, coached, and developed a team of twelve Operations Analysts
• Scheduled shifts according to resources required, assigned daily tasks, compiled metrics to evaluate team efficiency
• Handled escalated customer complaints and resolved any operational or billing issues
Operations Analyst (August 2010 – August 2012)
• Managed an international vendor network in 60+ countries, including Global Transportation Providers, Meeting Planners, and Corporate Travel Coordinators.
• Handled customer requests regarding rate quotes, scheduling, and transportation logistics
• Coordinated with vendor network to accommodate client requests
• Monitored daily transportation schedule
PERSONAL DEVELOPMENT
Eagle Scout, Boy Scouts of America