Nisdaly Rodriguez
Nisdaly Rodriguez
N------------
5115 Laredo Dr. Pasco, WA 99301
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Objective:
Obtain a full-time job for a company that will benefit from a 4 ½ years’ experienced in customer service and strong organization skills.
Summary of qualifications:
A motivated individual with good communication skills with the ability to communicate professionally with all staff management and clients. I am able to work under pressure while working independently, in a team setting or in a fast-paced environment and quickly adapt to new work environments.
Proficient in the following:
Microsoft windows XP, MS Word, Excel, Outlook, Evernote and PowerPoint
Telephone communication and transferring calls
Copy/Fax machine
Complaint handling
Filling and data entry
OPERA Express
Experience:
Front Desk Agent - Holiday Inn Express & Suites - Pasco, WA
September 2016 – April 2019
This was a full-time job; my shifts were swing and graveyard. As a front desk agent, I would make reservations, register guests to their rooms, greet and accommodate our guests, answer phone calls, filing/copying/faxing/scanning. Record data onto Evernote and Excel. I was also manager on duty; I had the ability to resolve customers’ issues in a friendly and courteous way. During my Night Audit shift, I would gather reports and file/email them to management.
Server/Busser/Hostess - Fiesta Mexican Restaurant - Kennewick, WA
March 2014 – June 2016
I started out as part-time Hostess for 5 months then moved up to Bussing tables full-time. 8 months later, I became a full-time server for a year and a half. It was a very fast-paced environment especially on the weekends. We would also do catering outside of the restaurant.
Receptionist - Dr. Faustino Riojas, Family - Pasco WA
June 2013 – August 31, 2013 (summer job)
I was still in high school so this was just a summer job but my duties were to answer phone calls, set-up appointments, filing, faxing, insurance look up/copays, greet and register clients to meet with the doctor.
Cashier & Chill Prep - DQ Grill and Chill - Pasco, WA
June 2012 – September 2012 (summer job)
This was also a summer job and my responsibilities were to greet customers, take orders, clean the lobby and outside, prep the chill treats, and restock.
Education:
Saddle Mountain High School, Othello, WA
High School Diploma Class of 2015
References:
Daniel Velazquez, manager from Fiesta, ------------
Kristina Cole, front desk manager from Holiday Inn Express, ------------
Carolina Valdez, co-worker, ------------
Nisdaly Rodriguez
N------------
5115 Laredo Dr. Pasco, WA 99301
------------
Objective:
Obtain a full-time job for a company that will benefit from a 4 ½ years’ experienced in customer service and strong organization skills.
Summary of qualifications:
A motivated individual with good communication skills with the ability to communicate professionally with all staff management and clients. I am able to work under pressure while working independently, in a team setting or in a fast-paced environment and quickly adapt to new work environments.
Proficient in the following:
Microsoft windows XP, MS Word, Excel, Outlook, Evernote and PowerPoint
Telephone communication and transferring calls
Copy/Fax machine
Complaint handling
Filling and data entry
OPERA Express
Experience:
Front Desk Agent - Holiday Inn Express & Suites - Pasco, WA
September 2016 – April 2019
This was a full-time job; my shifts were swing and graveyard. As a front desk agent, I would make reservations, register guests to their rooms, greet and accommodate our guests, answer phone calls, filing/copying/faxing/scanning. Record data onto Evernote and Excel. I was also manager on duty; I had the ability to resolve customers’ issues in a friendly and courteous way. During my Night Audit shift, I would gather reports and file/email them to management.
Server/Busser/Hostess - Fiesta Mexican Restaurant - Kennewick, WA
March 2014 – June 2016
I started out as part-time Hostess for 5 months then moved up to Bussing tables full-time. 8 months later, I became a full-time server for a year and a half. It was a very fast-paced environment especially on the weekends. We would also do catering outside of the restaurant.
Receptionist - Dr. Faustino Riojas, Family - Pasco WA
June 2013 – August 31, 2013 (summer job)
I was still in high school so this was just a summer job but my duties were to answer phone calls, set-up appointments, filing, faxing, insurance look up/copays, greet and register clients to meet with the doctor.
Cashier & Chill Prep - DQ Grill and Chill - Pasco, WA
June 2012 – September 2012 (summer job)
This was also a summer job and my responsibilities were to greet customers, take orders, clean the lobby and outside, prep the chill treats, and restock.
Education:
Saddle Mountain High School, Othello, WA
High School Diploma Class of 2015
References:
Daniel Velazquez, manager from Fiesta, ------------
Kristina Cole, front desk manager from Holiday Inn Express, ------------
Carolina Valdez, co-worker, ------------