Nanan
Hannah williams
Objective
Obtain a position where I can maximize my people-oriented, customer service experience, communication skills and my problem-solving abilities.
Experience
State of Ohio Southwestern Ohio Department of Education
Psychiatric Technician|08-2020 to current
Monitor Patients physical and emotional well-being and report unusual behaviors
Provide psychiatric and personal care to the mentally ill
Handle behaviors and conduct restraints when needed
Take residents to and from appointments/outings
Schuerger Law Firm
Collection Specialist|02-20 to 07-20
Collect past due debt
Working with department of Education
Taking payment information and processing payments
Handling and finding resolutions for angry customers
Account Control Technology
Collection Specialist|03-2019 to 02-2020
Collect past due debt
High call volume, making over 200 outbound calls daily
Taking payment information and processing payments
Handling and finding resolutions for angry customers
Mentoring new hires
Highland Auto Service
Administrative Assistant|05-2013 to Current
Provide general support to customers
Submit and reconcile expenses reports
Making invoices for customers
Taking payments via cash, card, and check
Filing, typing, copying, scanning in documents
Handling incoming and outgoing calls
Express Employment Professionals
Front Office Coordinator/Payroll Coordinator|03/2016-04/2018
Process applications
Interview Applicants
Process and release payroll for 140 employees
Handling high call volume incoming and outgoing
Filing, typing, copying, scanning in documents
Ohio Auto Loans
Loan Officer |01-2015 to 03-2016
Inspect Vehicles and find black book value
Presenting dollar amount we can loan on vehicles
Filling out and going over all the legal documents with the customers
Taking in and cashing out customers for up to $20,000
R&L Carriers
Rate Clerk|09-2013 to 01-2015
High call volume 250 calls a day
Give rate quotes
Rate freight bills
Billing audit
Education
Hillsboro Highschool| Hillsboro, Ohio| Diploma| Class of 2013
Southern State Community College| Hillsboro, Ohio
Hannah williams
Objective
Obtain a position where I can maximize my people-oriented, customer service experience, communication skills and my problem-solving abilities.
Experience
State of Ohio Southwestern Ohio Department of Education
Psychiatric Technician|08-2020 to current
Monitor Patients physical and emotional well-being and report unusual behaviors
Provide psychiatric and personal care to the mentally ill
Handle behaviors and conduct restraints when needed
Take residents to and from appointments/outings
Schuerger Law Firm
Collection Specialist|02-20 to 07-20
Collect past due debt
Working with department of Education
Taking payment information and processing payments
Handling and finding resolutions for angry customers
Account Control Technology
Collection Specialist|03-2019 to 02-2020
Collect past due debt
High call volume, making over 200 outbound calls daily
Taking payment information and processing payments
Handling and finding resolutions for angry customers
Mentoring new hires
Highland Auto Service
Administrative Assistant|05-2013 to Current
Provide general support to customers
Submit and reconcile expenses reports
Making invoices for customers
Taking payments via cash, card, and check
Filing, typing, copying, scanning in documents
Handling incoming and outgoing calls
Express Employment Professionals
Front Office Coordinator/Payroll Coordinator|03/2016-04/2018
Process applications
Interview Applicants
Process and release payroll for 140 employees
Handling high call volume incoming and outgoing
Filing, typing, copying, scanning in documents
Ohio Auto Loans
Loan Officer |01-2015 to 03-2016
Inspect Vehicles and find black book value
Presenting dollar amount we can loan on vehicles
Filling out and going over all the legal documents with the customers
Taking in and cashing out customers for up to $20,000
R&L Carriers
Rate Clerk|09-2013 to 01-2015
High call volume 250 calls a day
Give rate quotes
Rate freight bills
Billing audit
Education
Hillsboro Highschool| Hillsboro, Ohio| Diploma| Class of 2013
Southern State Community College| Hillsboro, Ohio