Myrna Miramontes
Myrna Miramontes
623 Paradise Blvd, Hayward, CA 94541 ------------ ------------
OBJECTIVE:
Working in a dynamic environment where I can learn, grow and make lasting connections
with my team members.
EDUCATION:
B.A. Degree in Graphic Design May 2007
Universidad del Valle de Mexico, Zapopan, Mexico.
EMPLOYMENT HISTORY:
Shop administration/Customer Service/Designer at MAXPRINT (Publicity print shop)
Zapopan, Jalisco Mexico, 2008 - 2014
Role: Customer service by assisting them with their inquiries in person, phone, and email. Making sure customer orders were correct to ensure customer satisfaction. I was in charge of keeping materials in stock and contacting providers. Managed operation and assembly of our products.
Designer and social media at VELASKIN (Beauty spa salon)
Guadalajara, Jalisco Mexico, 2011 - 2012.
Role: Designed digital assets for website ads, social media, and created printed media for publicity campaigns.
Web Designer at GDL SYSTEMS (Professional web sites and administration systems)
Guadalajara, Jalisco Mexico, 2012 - 2013
Role: designed visual assets for websites marketing and E-commerce sites,
Including landing pages, logos and photo edits.
Medical clerk at OPTIMA (ophthalmology clinic)
Hayward, CA 2014
Role: Front desk duties, such as making appointments with the appropriate eye specialist, scheduling procedures or surgeries. Assisting the billing department by obtaining authorization from insurance, data input, chart filing, mail, making promotional materials for the clinic. I also assisted with Spanish translation when patients required it.
Design/customer service specialist/Consultant at MINTED (Custom designed stationery and art)
Oakland, CA 2015-2020
Role: Design consultant for customers via phone or shared screen, supported design inquiries from customer service agents.
About myself:
I believe in enriching my knowledge and grow within the company. I am not afraid to take on tasks related or unrelated to my role. I am a team player, but also work well on my own. I enjoy learning and to be as helpful as possible. I am looking forward to a great opportunity!
Computer Skills:
Platforms Mac & Windows
Salesforce
Google docs
Microsoft office
Bilingual: English and Spanish
Linkedin profile:
------------/in/myrna-miramontes-419017a2
Myrna Miramontes
623 Paradise Blvd, Hayward, CA 94541 ------------ ------------
OBJECTIVE:
Working in a dynamic environment where I can learn, grow and make lasting connections
with my team members.
EDUCATION:
B.A. Degree in Graphic Design May 2007
Universidad del Valle de Mexico, Zapopan, Mexico.
EMPLOYMENT HISTORY:
Shop administration/Customer Service/Designer at MAXPRINT (Publicity print shop)
Zapopan, Jalisco Mexico, 2008 - 2014
Role: Customer service by assisting them with their inquiries in person, phone, and email. Making sure customer orders were correct to ensure customer satisfaction. I was in charge of keeping materials in stock and contacting providers. Managed operation and assembly of our products.
Designer and social media at VELASKIN (Beauty spa salon)
Guadalajara, Jalisco Mexico, 2011 - 2012.
Role: Designed digital assets for website ads, social media, and created printed media for publicity campaigns.
Web Designer at GDL SYSTEMS (Professional web sites and administration systems)
Guadalajara, Jalisco Mexico, 2012 - 2013
Role: designed visual assets for websites marketing and E-commerce sites,
Including landing pages, logos and photo edits.
Medical clerk at OPTIMA (ophthalmology clinic)
Hayward, CA 2014
Role: Front desk duties, such as making appointments with the appropriate eye specialist, scheduling procedures or surgeries. Assisting the billing department by obtaining authorization from insurance, data input, chart filing, mail, making promotional materials for the clinic. I also assisted with Spanish translation when patients required it.
Design/customer service specialist/Consultant at MINTED (Custom designed stationery and art)
Oakland, CA 2015-2020
Role: Design consultant for customers via phone or shared screen, supported design inquiries from customer service agents.
About myself:
I believe in enriching my knowledge and grow within the company. I am not afraid to take on tasks related or unrelated to my role. I am a team player, but also work well on my own. I enjoy learning and to be as helpful as possible. I am looking forward to a great opportunity!
Computer Skills:
Platforms Mac & Windows
Salesforce
Google docs
Microsoft office
Bilingual: English and Spanish
Linkedin profile:
------------/in/myrna-miramontes-419017a2