My Resume
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Location: Chula Vista, CA, USA
School: California State University San Marcos
Major: Psychology

My Resume

JOE SAMUEL HIDALGO
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Chula Vista, CA 91913 | C:------------ | ------------
Professional Summary
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● Empathetic, motivated, and passionate Psychology student seeking for an experience(s) in performing
psychological patient assessments, assisting in psychotherapy, monitoring patients’ progress and
maintaining great patient experience and satisfaction. Effective communicator constantly seeking/willing to
develop my psychological skills in being able to make a difference in helping others.
● Customer-oriented, strategic-thinking sales professional with over 4 years of experience in building
relationships, Multi-tasking and self-motivated leader with expertise on expanding network connections,
persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Tactical client builder seeking to leverage background into Sales Representative role.
Skill Highlights
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● Superb interpersonal skills
● Equipment maintenance
● Teamwork
● Fluent in both Spanish and English
● Inventory management systems
● Exceptional communicator
● Time management

● Sales experience
● Written and oral communications
● Exceptional customer service
● Reliable
● Relationship-building
● Leadership
● Conflict resolution
Experience
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Bartender 06/2015 to Current
TJ Oyster Bar Chula Vista, CA
● Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements
and garnishes
● Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
● Recognized VIP customers immediately and provided special treatment, including preferred tables
● Followed proper procedures for handling of tenders, use of tares, sales of alcoholic beverages and
use of PLUs and UPCs
● Developed positive vendor relationships
● Handled products and equipment in accordance with safety and sanitation guidelines
● Executed cash transactions quickly and accurately
● Offered product samples, answered questions and suggested products
● Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations,
pot-scrubbing station and trash compactor
Desk Receptionist 01/2015 to 06/2015
Bikram Yoga Chula Vista, CA
● Set and optimized employee schedules to secure proper coverage for all shifts
● Personally addressed and welcomed guests to business per day, improving overall customer service
and engagement
● Managed customer complaints and rectified issues to complete satisfaction
● Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote
security and safety
● Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy
and revenues to Bikram Yoga on a day to day basis
● Handled payment processing duties and provided customers with receipts and proper bills and
change
● Assisted with administrative tasks, including filing, and answering phones
Cutco Sales Representative 07/2014 to 11/2014
CUTCO Escondido, CA
● Presenting CUTCO products for sale direct to the consumer, through preset appointment
● Drove marketing decisions using insights learned through up-to-date knowledge of all product
categories.
● Filling and submitting customer orders
● Fostered strong working relationships with all of my cohorts
● Identifying potential customers through personal referral and lead generations
● Reviewing personal performance with the local office manager at weekly meetings.
● Attending advanced training workshops and conferences on personal sales techniques, consumer
behavior, time management, and effective communication.
● Increased sales 5% through training and professional presentations.
Server 08/2012 to 02/2014
Las Perlita's Mariscos Restaurant Fresno, CA
● Prepare restaurant tables with special attention to sanitation and orders
● Present restaurant menus and help customers select food/beverages
● Answer questions or make recommendations for complementary products
● Collaborate with other restaurant servers and kitchen/bar staff
● Attended trainings in customer service, conflict resolution techniques, and safety procedures to
remain current on new requirements and procedures
● Fostered strong working relationships with all of my cohorts
Volunteering
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Crisis Text Line Counselor Current
● Answer texts from people in crisis through active listening, collaborative problem solving, and safety
planning.
● Trained for and comfortable in high-risk scenarios including active rescue protocol
● Successfully multi-tasked in a technology based group environment
Kappa Sigma’s Scholarship Chairman 08/2019-06/2020
● Oversee the scholastic progress of each Chapter member
● Organized and executed an annual chapter recruitment program, including planning four recruitment
events to endorse membership, resulting in 28 new members in 2019.
● Inform the membership of cultural events in the community, and to supervise a scholarship program
designed to help each chapter member reach “the highest scholarship rating consistent with his
ability”
Kids’ Summer Reading Program Coordinator 06/2014-09/2014
● Provided children between the ages 4-12 with the books and guidance they need to keep reading
during the summer
● Helped children and teens retain and enhance their reading skills over a span of 3 months
● Create budgets for events and allocate funds accordingly
American Red Cross Humanitarian Member 01/2013-05/2014
● Represented and adhered to the organization's humanitarian endeavors by providing food, shelter,
medical assistance, and mental health services to those affected.
● Educated and instructed people to plan for these emergencies and develop disaster-preparedness
kits to aid us in the time of need.
Education and Training
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High School Diploma 05/2014
Rancho Cucamonga High School Rancho Cucamonga, CA
● 3.8 GPA
● Red Cross Member
● Rancho's Honor Society of Youth Member
Associate of Applied Science: Clinical Psychology 06/2017
Southwestern College Chula Vista, CA
● 3.66 GPA
California State University of San Marcos Current
San Marcos, CA
● Kappa Sigma Fraternity Member
● National Society of Collegiate Scholars (NSCS) Member

empathetic, motivated, passionate