My current resume
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My current resume

Focused Phlebotomist and current student aiming
for the nursing profession, offering a years worth of
experience and expertise in performing
venipuncture on newborn to geriatric patients.
Accomplished in quickly building rapport with
patients with excellent bedside manner and
proficiency in easing patients' anxiety. Committed
to maintaining highest standards of safety and
quality control.
Clinical Pathology Laboratories - Phlebotomy
Technician 2
Austin , TX • 09/2019 - 03/2020
Austin Community College
Austin , TX
No Degree : Phelbotomy
University of Mary Hardin-Baylor
Belton , TX • Expected in 2023
Bachelor of Science : Nursing
P R O F E S S I O N A L S U M M A R Y ????
W O R K H I S T O R Y ????
Assembled tourniquets, needles and blood
collection devices to prepare work trays.

Protected patients by following infection control,
sharps disposal and biohazardous waste disposal
procedures.

Stocked phlebotomy cart or carrier with
appropriate supplies.

Accurately labeled vacutainer tubes with patient
name, date and time of collection.

Validated blood and specimen collection orders,
alerting nurses or physicians of discrepancies
between order and nursing station logs.

Drew blood from veins by vacuum tube, syringe
or butterfly venipuncture methods.

Maintained exam rooms by ordering supplies,
transporting specimens, washing and packing
instruments and changing solutions.

Collected blood samples using vacutainer tubes,
tourniquets, syringes, butterfly needles, and

S K I L L S ????
HIPAA •
Venipuncture •
Phlebotomy •
Infection Control •
Laboratory Procedures •
Drawing Blood •
Patient confidentiality •
Team management •
Complaint resolution •
Money handling abilities •
Creative problem solving •
Stocking and replenishing •
Medical terminology knowledge •
Administrative support •
Professional telephone demeanor •
Good listening skills •
E D U C A T I O N ????
Awarded my phlebotomy certificate
and passed the board exam.

C E R T I F I C A T I O N S ????
BLS First Aid/CPR Certified •
Introduction to Incident Command •
G I A N N A K E L L Y E: G------------
P: ------------
A: Belton , TX 76513

Austin Community College District /w. CPL - Clinical
Rotation as a Phlebotomist Technician
Georgetown , TX • 07/2019 - 07/2019
Anthem Country Club - Hostess
Anthem , AZ • 10/2016 - 05/2017
straight needles.
Organized daily work based on collection priority. •
Tracked collected specimens by initialing, dating
and noting times of collection.

Completed 121.25 hours •
Had a total of 302 sticks, 270 sticks were
successful (89% success rate)

Experience with straight needle pro and
butterflies

Had experience with hard sticks •
Watched dining area staff to evaluate server
loads and calculate accurate wait times.

Managed in-person and telephone guest
inquiries, customer service requests and
reservation bookings using Microsoft and
personal systems.

Prepared artistic menu boards highlighting
current specials and promotions using
eye-catching decorative techniques.

Assisted managers with quickly resolving service-
and food-related issues.

Supported servers, food runners and bussers with
keeping dining area ready for every guest.

Cultivated positive guest relations by managing
information and orchestrating speedy seating.

Stayed in open communication with kitchen
team to assess cooking times, avoid worker
overload and minimize customer dissatisfaction.

Assisted FOH and BOH staff with preparing for
events, coordinating smooth execution to
maximize guest satisfaction.

Took reservations by phone and walk-in, keeping
scheduling demands and kitchen output in time
to avoid overbooking.

Governed dining area with natural leadership
talents and organizational strategies focused on
balancing guest and business needs.

System, ICS-100

Rue21 - Holiday Sales Associate
Anthem , AZ • 11/2015 - 02/2016
Organized store merchandise racks and displays
to promote and maintain visually appealing
environments.

Helped customers complete purchases, locate
items and join reward programs to promote
loyalty, satisfaction and sales numbers.

Maintained up-to-date knowledge of store sales,
payment policies and security standards.

Replenished sales floor merchandise and
organized shelves, racks and bins for optimal
appearance.

Conducted product demonstrations to highlight
features and redirect objections to positive
aspects.

Listened to customer needs and desires to
identify and recommend optimal products.

Managed promotional in-store signage and
displays and re-stocked merchandise from returns
or dressing rooms.

A F F I L I A T I O N S ????
Williamson County Medical Reserves Corps •