Michelle�s Resume
Michelle
Mullins
------------
M------------
Anaheim, CA
I am an ambitious, personable & patient former Manager looking for an opportunity to apply excellent customer service skills to a new career. I am looking for a company that will give me a chance to prove my potential and offer guidance.
Education
Arizona State University
Experience
General Manager
Coffee Bean and Tea Leaf/ Brea, California/ June 2018-Current
I am responsible for managing a positive environment, providing fast, efficient, and friendly service and creating the tone and personality of the store.
Training & Education
Customer service
Scheduling
Assistant Store Manager
Peets Coffee and Tea/ San Francisco, CA/ June 2015- January 2018
As an AGM for Peets, my focus was on daily operations of the coffee-bar including sales, performance and ensuring excellent customer service.
Coffee Tastings/Training
Leading barista classes for groups of 10+
Customer Service
Mentor/Case Manager
Operation New Hope/ San Bernardino, CA/ January 2018-June 2018
At Operation New Hope, I would teach a class that would assist the youth in writing resumes and preparing for job interviews, as well as offer tutoring of other areas of subject.
Grading
Data Entry
Life coaching
Michelle
Mullins
------------
M------------
Anaheim, CA
I am an ambitious, personable & patient former Manager looking for an opportunity to apply excellent customer service skills to a new career. I am looking for a company that will give me a chance to prove my potential and offer guidance.
Education
Arizona State University
Experience
General Manager
Coffee Bean and Tea Leaf/ Brea, California/ June 2018-Current
I am responsible for managing a positive environment, providing fast, efficient, and friendly service and creating the tone and personality of the store.
Training & Education
Customer service
Scheduling
Assistant Store Manager
Peets Coffee and Tea/ San Francisco, CA/ June 2015- January 2018
As an AGM for Peets, my focus was on daily operations of the coffee-bar including sales, performance and ensuring excellent customer service.
Coffee Tastings/Training
Leading barista classes for groups of 10+
Customer Service
Mentor/Case Manager
Operation New Hope/ San Bernardino, CA/ January 2018-June 2018
At Operation New Hope, I would teach a class that would assist the youth in writing resumes and preparing for job interviews, as well as offer tutoring of other areas of subject.
Grading
Data Entry
Life coaching