Michael Joyner
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Michael Joyner

MICHAEL A. JOYNER



Douglas, GA. 31533 ♦ ------------ ♦ M------------
PROFESSIONAL SUMMARY
Experienced Office Management and Administration Professional with 6 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
SKILLS
• Administrative, PowerPoint
• Financial, Supervision
• General office, Technician
• Binder, Policies
• Budget, Protocols
• Quality
• Team leader
• Computer applications, Receiving
• Microsoft products
• Direction, Spreadsheet
• Payroll and budgeting
• Spreadsheet management
• Report analysis • Documentation, Staffing
• Basic, Personnel
• Graphs, Trainer
• Inventory
• Inventory Control
• Leadership
• Legal
• Database, Safety
• Functional, Technical Training
• Armed Forces, Weapons
• Customer relations and communications
• Office administration
WORK HISTORY
CV Operator, 06/2018 to Current
Southwire – Douglas, GA
• Supported management decision-making by compiling operational and production data into daily logs.
• Received and processed both written and verbal instructions, prints and work orders.
• Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
• Changed out tools and dyes to complete various tasks.
• Identified areas for improvement in efficiency and cost savings and made recommendations to shift lead.
Correctional Officer, 10/2017 to 05/2018
Core Civic – Nicholls, GA
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
• Tracked inmates through head counts, visitor logs and scheduled activities.
• Escorted inmates to and from cells, court, hospitals and medical appointments.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Created and maintained arrest files on all inmates processed through jail.
• Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
Medical Administrative Assistant, 11/2011 to 11/2016
USAF Reserves S: Renato Oliva
• 3278 Mitchell Blvd P:------------ May Contact.
Line of Duty Program Manager, 08/2013 to 10/2013
USAF Reserves S: TSgt Smith
• 755 Warner Robins St. P:------------ Robins AFB, GA.
• 31098 40 hrs/wDuties: Initiated the Line of Duty (LOD) determination process, through the USAF Command wide automated program.
• This process is initiated when a military member has been hospitalized and/or for an illness, injury, or disease while in an active duty status.
• Served as a liaison between base/unit and the Air Force Reserve Command Surgeon General office for all LOD questions and concerns.
• Assisted in formal and informal investigations of the LOD process to ensure requests were submitted within all legal and statutory guidelines; to include providing direct and/or indirect evidence when requested by for use in medical and legal determinations.
• Submitted requests for Medical Continuation orders to the Air Force Medical Operations Agency on members who were diagnosed while in support of a contingency operation and needed to remain in a military pay status through duration of treatment.
• Coordinated patient treatment pre-authorization requests through the Military Medical Support Office and Tricare offices.
• Provided formal briefings to members regarding benefits, responsibilities, and entitlements.
• Provided monthly training and updates to wing commander, unit commanders, 1st Sergeants, and supervisors.
• Updated and reviewed the Preventive Individual Medical Readiness statistics and provided briefings to command staff.
• Primary point-of-contact and trainer for Armed Forces Health Longitudinal Technology Application (AHLTA) database.
• Daily use of numerous computer applications, such as Microsoft products.
• Track changes and prepare spreadsheet and graphs for management review.
• Present findings at meetings and conduct overall reviews to ensure compliance with Air Force instruction and regulations.
• World Wide Duty Evaluation (WWDE) &Medical Evaluation Board (MEB) Liaison 08/13-10/13, 755 Warner Robins St. P:------------ Robins AFB, GA.
• 31098 40 hrs/wDuties: Coordinated Medical Evaluation Boards (MEB) and Assignment Limitation Code-Requests (ALC-R) whenever a member had a physical limitation or diagnosis codes in order to ensure members coordination of care was established appropriately.
• Primary point-of-contact for the medical unit commander, responsible for convening boards and designating Physical Exam Board Liaison Officers (PEBLO) to establish an MEB.
• Worked with Primary Care managers on initiating medical summaries.
• Reviewed summaries for accuracy.
• Conducted full review of medical records to support cases going for MEB review.
• Maintained constant communication with designated PEBLO and Command Surgeon General on evaluation cases, providing supporting medical documentation, and acting as a liaison for the Reserve Medical Unit (RMU).
• Chaired monthly meetings for the Deployment Availability Working Group (DAWG) to provide the Military Personnel Flight (MPF) and medical staff with updates on time sensitive cases.
• Spearheaded monthly training to medical unit staff on regulations and cases regarding MEB/PEB.
EDUCATION
Bachelor of Science: Business Administration, Expected in 05/2021
University of Georgia - Athens, GA
Associate of Science Degree: Business Administration, 2018
South Georgia State College - Douglas, GA
HS Diploma
Coffee County High School - Douglas, GA.
Associate of Arts Degree: General Studies, 2018
South Georgia State College - Douglas, GA