Michael J Turner
Michael J. Turner
CAREER OBJECTIVE
Seasoned retail customer service specialist seeking to advance to a store position with more responsibility and challenges in order to more fully apply my skills and experience, as well as to increase job satisfaction and open up future career advancement opportunities.
WORK EXPERIENCE
Customer Service Associate, Front End � Lowe�s � San Dimas, CA (October 2017 to November 2019)
Oversee self-checkout lanes and assist customers as needed
Perform cashier duties at full-service checkout lanes
Process cash, credit card and check payments
Assist customers in setting up Military discount accounts
Assist as cashier in Lumber, Outside Garden and other departments where coverage is needed
Aid in loss prevention by keeping informed of store alerts and looking out for suspicious behavior and fraudulent activity, reporting as needed to help minimize store losses and to help ensure safety for customers and store associates
Help keep store neat and organized, restock products at front lanes, and handle go-backs
Assist in opening and closing the store, including setting out display items at opening and taking in at closing
Supervisor: Mike Mendez, ------------
Assistant Teacher � Engineering for Kids � Upland, CA (January 2017 to February 2017)
Taught robotics/game design/programming to elementary school students
Supervisor: Hermann, ------------
Afterschool Program Teacher � MY Academy � Arcadia, CA (August 2016 to September 2016)
Taught students in grades 2 and 3, assisted with homework and assignments in afterschool program.
Supervisor: Miss Yang, ------------
Program Leader � Boys & Girls Clubs of Greater Redlands-Riverside � Loma Linda, CA
(September 2015 to April 2016)
Worked in onsite afterschool program with children in grades K-5, providing homework assistance and supervising games, crafts and recreational activities.
Supervisor: Janice Jackson, ------------
Summer Day Camp Counselor � West End/Central Park YMCA � Rancho Cucamonga, CA
(May 16, 2015 to July 31, 2015)
Worked with children ages 6-15 at recreation center, park, swimming pool, and field trips.
Supervisor: Brian Rachielles, ------------
English Teacher � Epitome Academy � Diamond Bar and Walnut, CA (August 2014 to November 2014)
Taught multiple English classes (Fall 2014 term) for grades K-5, concentrating on reading and writing.
Supervisor: Melissa Madson, ------------
Team Lead � PETCO � Irvine, Carlsbad and Oceanside, CA (September 2006 to February 2013)
Assisted customers, answering questions and offering advice on pet food selection and pet care.
Responsible for care and feeding of small animals, including reptiles, fish, rodents and birds.
Handled money/cash register. Assisted with stock/inventory.
Supervised full staff of retail associates, including delegating responsibilities, confronting employees to resolve problems, and recognizing and rewarding hard workers.
Supervisor: Julie Bristo, ------------
Teacher � High Tech Middle School � San Diego, CA (July 2010 to December 2010)
Supervised students in various subjects, one-to-one and in groups.
Supervisor: Susan Battistuz, ------------
Teacher � Arts, Research & Curriculum Associates � Orange, CA (March 2005 to May 2006)
Worked with children in grades 3-6, developed skills in several subjects with an emphasis on linguistics.
Supervisor: Marissa Rojas, ------------ (x 114)
SAT Tutor � Kaplan Test Preparation � Irvine, CA (June 2005 to June 2007)
Tutored students for the SAT.
Supervisor: Kyle Beebe, ------------
English Department Assistant � San Dieguito High School Academy � Encinitas, CA (Sept. 1997 to Aug. 2000)
Consulted with AP English students on formal, creative and college application writing.
Dept. Chair: Blaze Newman, ------------
HIGHER LEARNING
Bachelor of Arts � Literature/Writing, University of California San Diego
CERTIFICATIONS
CPR certification � January 2016
Fully trained and certified to administer CPR to all ages, infants to senior citizens
Completed YMCA swimming pool safety training � April 2015
Passed TB test and obtained LiveScan fingerprinting � August 2015
AWARDS AND ACHIEVEMENTS
Junior Year Abroad, University of York, England, 1999-2000
Provost Honors, Eleanor Roosevelt College, UCSD, 1998
Award as Most Outstanding English Student of Class of 1997, SDHSA
Michael J. Turner
CAREER OBJECTIVE
Seasoned retail customer service specialist seeking to advance to a store position with more responsibility and challenges in order to more fully apply my skills and experience, as well as to increase job satisfaction and open up future career advancement opportunities.
WORK EXPERIENCE
Customer Service Associate, Front End � Lowe�s � San Dimas, CA (October 2017 to November 2019)
Oversee self-checkout lanes and assist customers as needed
Perform cashier duties at full-service checkout lanes
Process cash, credit card and check payments
Assist customers in setting up Military discount accounts
Assist as cashier in Lumber, Outside Garden and other departments where coverage is needed
Aid in loss prevention by keeping informed of store alerts and looking out for suspicious behavior and fraudulent activity, reporting as needed to help minimize store losses and to help ensure safety for customers and store associates
Help keep store neat and organized, restock products at front lanes, and handle go-backs
Assist in opening and closing the store, including setting out display items at opening and taking in at closing
Supervisor: Mike Mendez, ------------
Assistant Teacher � Engineering for Kids � Upland, CA (January 2017 to February 2017)
Taught robotics/game design/programming to elementary school students
Supervisor: Hermann, ------------
Afterschool Program Teacher � MY Academy � Arcadia, CA (August 2016 to September 2016)
Taught students in grades 2 and 3, assisted with homework and assignments in afterschool program.
Supervisor: Miss Yang, ------------
Program Leader � Boys & Girls Clubs of Greater Redlands-Riverside � Loma Linda, CA
(September 2015 to April 2016)
Worked in onsite afterschool program with children in grades K-5, providing homework assistance and supervising games, crafts and recreational activities.
Supervisor: Janice Jackson, ------------
Summer Day Camp Counselor � West End/Central Park YMCA � Rancho Cucamonga, CA
(May 16, 2015 to July 31, 2015)
Worked with children ages 6-15 at recreation center, park, swimming pool, and field trips.
Supervisor: Brian Rachielles, ------------
English Teacher � Epitome Academy � Diamond Bar and Walnut, CA (August 2014 to November 2014)
Taught multiple English classes (Fall 2014 term) for grades K-5, concentrating on reading and writing.
Supervisor: Melissa Madson, ------------
Team Lead � PETCO � Irvine, Carlsbad and Oceanside, CA (September 2006 to February 2013)
Assisted customers, answering questions and offering advice on pet food selection and pet care.
Responsible for care and feeding of small animals, including reptiles, fish, rodents and birds.
Handled money/cash register. Assisted with stock/inventory.
Supervised full staff of retail associates, including delegating responsibilities, confronting employees to resolve problems, and recognizing and rewarding hard workers.
Supervisor: Julie Bristo, ------------
Teacher � High Tech Middle School � San Diego, CA (July 2010 to December 2010)
Supervised students in various subjects, one-to-one and in groups.
Supervisor: Susan Battistuz, ------------
Teacher � Arts, Research & Curriculum Associates � Orange, CA (March 2005 to May 2006)
Worked with children in grades 3-6, developed skills in several subjects with an emphasis on linguistics.
Supervisor: Marissa Rojas, ------------ (x 114)
SAT Tutor � Kaplan Test Preparation � Irvine, CA (June 2005 to June 2007)
Tutored students for the SAT.
Supervisor: Kyle Beebe, ------------
English Department Assistant � San Dieguito High School Academy � Encinitas, CA (Sept. 1997 to Aug. 2000)
Consulted with AP English students on formal, creative and college application writing.
Dept. Chair: Blaze Newman, ------------
HIGHER LEARNING
Bachelor of Arts � Literature/Writing, University of California San Diego
CERTIFICATIONS
CPR certification � January 2016
Fully trained and certified to administer CPR to all ages, infants to senior citizens
Completed YMCA swimming pool safety training � April 2015
Passed TB test and obtained LiveScan fingerprinting � August 2015
AWARDS AND ACHIEVEMENTS
Junior Year Abroad, University of York, England, 1999-2000
Provost Honors, Eleanor Roosevelt College, UCSD, 1998
Award as Most Outstanding English Student of Class of 1997, SDHSA