Micah Stewart
EDUCATION
Amherst College Amherst, MA
Bachelor of Arts in French and Sociology
Aug 2013 – May 2017
International Academy
Troy, MI
International Baccalaureate Diploma Recipient
Aug 2009 – May 2013
Higher Level (HL) subjects in French, English and Music
PROFESSIONAL EXPERIENCES
Rocketrip
Remote
Customer Support Representative
Aug 2019 – Mar 2020
- Interact with customers via phone, email, and live chat to ensure a positive user experience
- Investigate problems and find solutions for customers in an efficient and effective manner
- Tailor service to each customer’s needs while communicating positively and professionally
Beyond Basics
Detroit, MI
Reading Tutor
Feb 2019 – Jul 2019
- Delivered one-on-one tutoring to school-aged children in reading and writing to improve literacy and fluency
- Assessed students’ skills and deficiencies to tailor lessons to their individual needs and program goals
- Charted notes detailing daily activities and progress to monitor growth over the course of the sessions
University of Burgundy
Dijon, France
Teaching Assistant
Sep 2017 – June 2018
- Taught English as a foreign language to French students majoring in literature, civilization, and applied foreign languages
- Created a learning environment that encouraged students to take risks confidently, think critically, and embrace their potential
- Coordinated bimonthly social events for students wishing to improve their language skills and cultural knowledge outside of class
Pioneer Valley Summer Citizen
Amherst, MA
Student Leader
June – Aug 2015
- Lived in-house with 30 interns to foster sense of community and serve as a resource around the clock
- Facilitated weekly discussions on housing, education and health inequalities in the Pioneer Valley region
- Designed and executed commencement event to honor interns and directors of host organizations
CONNECTIONS! Adventure in Learning Summer Program
Holyoke, MA
Program Coordinator
July - August 2014
- Performed administrative duties in preparation for the beginning of the middle school summer program
- Supported daily classroom instruction alongside lead teachers in classes of twenty to thirty students
- Managed large groups of children during mealtimes, field trips and other program activities throughout the week
Reader-to-Reader
Amherst, MA
Reading Mentor
Sep 2013 – May 2017
- Participated in a mentoring program on an online platform for three to five local middle school children simultaneously
- Directed exercises in close reading and critical thinking to promote curiosity, imagination and enjoyment in literature
- Observed long-term progression of students’ reading comprehension skills throughout mentoring relationship
EXTRACURRICULAR ACTIVITIES
Center for Community Engagement Music Tutors Program
Amherst, MA
Music Tutor, Flute
Feb – May 2017
First Generation Association
Amherst, MA
Senior Co-Chair
Aug 2014 – May 2015
- Co-founded the first collegiate association and support network for first generation college students on campus
- Facilitated bimonthly meetings, a mentorship program, and regular club events throughout the school year
- Created an annual commencement ceremony for hundreds of first generation, transfer and low-income graduates
Quest Scholar Network
Amherst, MA
Member
Sep 2012 - present
SKILLS, ACTIVITIES & INTERESTS
Languages: Strong verbal, comprehension, and written communication skills in French
Interests and hobbies: Reading, writing, music, working with children
EDUCATION
Amherst College Amherst, MA
Bachelor of Arts in French and Sociology
Aug 2013 – May 2017
International Academy
Troy, MI
International Baccalaureate Diploma Recipient
Aug 2009 – May 2013
Higher Level (HL) subjects in French, English and Music
PROFESSIONAL EXPERIENCES
Rocketrip
Remote
Customer Support Representative
Aug 2019 – Mar 2020
- Interact with customers via phone, email, and live chat to ensure a positive user experience
- Investigate problems and find solutions for customers in an efficient and effective manner
- Tailor service to each customer’s needs while communicating positively and professionally
Beyond Basics
Detroit, MI
Reading Tutor
Feb 2019 – Jul 2019
- Delivered one-on-one tutoring to school-aged children in reading and writing to improve literacy and fluency
- Assessed students’ skills and deficiencies to tailor lessons to their individual needs and program goals
- Charted notes detailing daily activities and progress to monitor growth over the course of the sessions
University of Burgundy
Dijon, France
Teaching Assistant
Sep 2017 – June 2018
- Taught English as a foreign language to French students majoring in literature, civilization, and applied foreign languages
- Created a learning environment that encouraged students to take risks confidently, think critically, and embrace their potential
- Coordinated bimonthly social events for students wishing to improve their language skills and cultural knowledge outside of class
Pioneer Valley Summer Citizen
Amherst, MA
Student Leader
June – Aug 2015
- Lived in-house with 30 interns to foster sense of community and serve as a resource around the clock
- Facilitated weekly discussions on housing, education and health inequalities in the Pioneer Valley region
- Designed and executed commencement event to honor interns and directors of host organizations
CONNECTIONS! Adventure in Learning Summer Program
Holyoke, MA
Program Coordinator
July - August 2014
- Performed administrative duties in preparation for the beginning of the middle school summer program
- Supported daily classroom instruction alongside lead teachers in classes of twenty to thirty students
- Managed large groups of children during mealtimes, field trips and other program activities throughout the week
Reader-to-Reader
Amherst, MA
Reading Mentor
Sep 2013 – May 2017
- Participated in a mentoring program on an online platform for three to five local middle school children simultaneously
- Directed exercises in close reading and critical thinking to promote curiosity, imagination and enjoyment in literature
- Observed long-term progression of students’ reading comprehension skills throughout mentoring relationship
EXTRACURRICULAR ACTIVITIES
Center for Community Engagement Music Tutors Program
Amherst, MA
Music Tutor, Flute
Feb – May 2017
First Generation Association
Amherst, MA
Senior Co-Chair
Aug 2014 – May 2015
- Co-founded the first collegiate association and support network for first generation college students on campus
- Facilitated bimonthly meetings, a mentorship program, and regular club events throughout the school year
- Created an annual commencement ceremony for hundreds of first generation, transfer and low-income graduates
Quest Scholar Network
Amherst, MA
Member
Sep 2012 - present
SKILLS, ACTIVITIES & INTERESTS
Languages: Strong verbal, comprehension, and written communication skills in French
Interests and hobbies: Reading, writing, music, working with children