Marie-Josee Koulibaly
Marie-Josee Koulibaly
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Focused and talented college student, Sales Associate increasing customer satisfaction High results-oriented
skilled in conflict resolution. Effective communicator with interpersonal abilities and organizational
effectiveness .
Collin College – Plano, TX
Associate of Arts, Business (Accounting)
Gaithersburg High School – Gaithersburg, MD
Professional High School Diploma
Honors: Honor Roll every semester; Dream It, Be It Certificate of Achievement; Liberty’s Promise Civics and Citizenship Certificate of Achievement; Math Star Student Award; Go the Extra Mile Award
EXPERIENCE
Zara – Yonkers, New York Sales Associate
? Provide excellent customer service by greeting clients
? Increased sales by presenting new clothing collections to customers
? Assisted customers using store devices such as iPods, Walkie-Talkie
? Directed customers to merchandise
? Assisted customers with pick-up orders
Abercombie & Fitch – Paris Sales Associate
? Provide exceptional customers service by greeting listening and assisting
customers in exceeding their needs demonstrating an excellent knowledge of the products.
? Built and strengthened relationship with customers, deal with different nationalities and personalities and put always the customers at ease.
? Contributed to manage the visual display of the products in accordance with Abercrombie & Fitch visuals standards and ensured store functional maintenance and appropriate levels of products on the sales floor.
Salon Pro 360 – Washington D.C
Social Media Brand Ambassador – Ubiquitous Hair Expo
? Serve as model, spokesperson, and brand ambassador
? Provide product knowledge and brand testimonials
? Participate in photo opportunities
? Interacted with event attendees
? Responsible for signing up subscribers for sms lists and social media pages for brands
? Responsible for passing out samples
Jackie’s Kids – Yonkers, New York Sales Associate/Cashier
? Responsible for processing customer payments by cash, debit, gift and credit card
? Issued receipts, refunds, credit cards, voucher and automatic debits
? Provided excellent customer assistance
? Designed store displays to increase sales and organized inventory
Auchan
– Puteaux, France
July – August 2016
Assistant Supervisor
? Served as central point of contact for all outside vendors
? Oversaw front desk and reception area, ensuring the area was neat and organized
? Organized and prepared boxed orders for timely delivery
Medical Residence Nursing Home – Asnieres-Sur-Seine, France Receptionist
? Coordinated communications between director and prospective residents’ families
? Responsible for providing proper application paperwork to prospective residents
? Collected and reviewed completed application packages for missing information
? Utilized interpersonal skills to resolve conflicts and respectfully address questions
France Fitness – Argenteuil, France Intern/Receptionist
? Assisted fitness trainers with pre-class organization and planning
? Promoted needs-based fitness programs for clients and handled registration
? Managed business software to create and update membership accounts
Saint Jean Hospital – Gennevilliers, France Intern/Receptionist
? Provided excellent customer service while answering telephones and making and rescheduling medical appointments
? Served as liaison between various departments while adhering to policies and procedures
SKILLS
? Microsoft Word
? Power Point, Excel
? French bilingual
? Amateur in Spanish
? Beginner in Hebrew
? Multi-tasking strength
? Relationship building
? Excellent work ethic
? Flexible schedule
Marie-Josee Koulibaly
------------
------------
Focused and talented college student, Sales Associate increasing customer satisfaction High results-oriented
skilled in conflict resolution. Effective communicator with interpersonal abilities and organizational
effectiveness .
Collin College – Plano, TX
Associate of Arts, Business (Accounting)
Gaithersburg High School – Gaithersburg, MD
Professional High School Diploma
Honors: Honor Roll every semester; Dream It, Be It Certificate of Achievement; Liberty’s Promise Civics and Citizenship Certificate of Achievement; Math Star Student Award; Go the Extra Mile Award
EXPERIENCE
Zara – Yonkers, New York Sales Associate
? Provide excellent customer service by greeting clients
? Increased sales by presenting new clothing collections to customers
? Assisted customers using store devices such as iPods, Walkie-Talkie
? Directed customers to merchandise
? Assisted customers with pick-up orders
Abercombie & Fitch – Paris Sales Associate
? Provide exceptional customers service by greeting listening and assisting
customers in exceeding their needs demonstrating an excellent knowledge of the products.
? Built and strengthened relationship with customers, deal with different nationalities and personalities and put always the customers at ease.
? Contributed to manage the visual display of the products in accordance with Abercrombie & Fitch visuals standards and ensured store functional maintenance and appropriate levels of products on the sales floor.
Salon Pro 360 – Washington D.C
Social Media Brand Ambassador – Ubiquitous Hair Expo
? Serve as model, spokesperson, and brand ambassador
? Provide product knowledge and brand testimonials
? Participate in photo opportunities
? Interacted with event attendees
? Responsible for signing up subscribers for sms lists and social media pages for brands
? Responsible for passing out samples
Jackie’s Kids – Yonkers, New York Sales Associate/Cashier
? Responsible for processing customer payments by cash, debit, gift and credit card
? Issued receipts, refunds, credit cards, voucher and automatic debits
? Provided excellent customer assistance
? Designed store displays to increase sales and organized inventory
Auchan
– Puteaux, France
July – August 2016
Assistant Supervisor
? Served as central point of contact for all outside vendors
? Oversaw front desk and reception area, ensuring the area was neat and organized
? Organized and prepared boxed orders for timely delivery
Medical Residence Nursing Home – Asnieres-Sur-Seine, France Receptionist
? Coordinated communications between director and prospective residents’ families
? Responsible for providing proper application paperwork to prospective residents
? Collected and reviewed completed application packages for missing information
? Utilized interpersonal skills to resolve conflicts and respectfully address questions
France Fitness – Argenteuil, France Intern/Receptionist
? Assisted fitness trainers with pre-class organization and planning
? Promoted needs-based fitness programs for clients and handled registration
? Managed business software to create and update membership accounts
Saint Jean Hospital – Gennevilliers, France Intern/Receptionist
? Provided excellent customer service while answering telephones and making and rescheduling medical appointments
? Served as liaison between various departments while adhering to policies and procedures
SKILLS
? Microsoft Word
? Power Point, Excel
? French bilingual
? Amateur in Spanish
? Beginner in Hebrew
? Multi-tasking strength
? Relationship building
? Excellent work ethic
? Flexible schedule