Marie-Josee Koulibaly
Marie-Josee Koulibaly
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Focused and talented college student, Sales Associate increasing customer satisfaction High results-oriented
skilled in conflict resolution. Effective communicator with interpersonal abilities and organizational
effectiveness .
Collin College – Plano, TX
Associate of Arts, Business (Accounting)
Gaithersburg High School – Gaithersburg, MD
Professional High School Diploma
Honors: Honor Roll every semester; Dream It, Be It Certificate of Achievement; Liberty’s Promise Civics and Citizenship Certificate of Achievement; Math Star Student Award; Go the Extra Mile Award
EXPERIENCE
Zara – Yonkers, New York Sales Associate
Provide excellent customer service by greeting clients
Increased sales by presenting new clothing collections to customers
Assisted customers using store devices such as iPods, Walkie-Talkie
Directed customers to merchandise
Assisted customers with pick-up orders
Abercombie & Fitch – Paris Sales Associate
Provide exceptional customers service by greeting listening and assisting
customers in exceeding their needs demonstrating an excellent knowledge of the products.
Built and strengthened relationship with customers, deal with different nationalities and personalities and put always the customers at ease.
Contributed to manage the visual display of the products in accordance with Abercrombie & Fitch visuals standards and ensured store functional maintenance and appropriate levels of products on the sales floor.
Salon Pro 360 – Washington D.C
Social Media Brand Ambassador – Ubiquitous Hair Expo
Serve as model, spokesperson, and brand ambassador
Provide product knowledge and brand testimonials
Participate in photo opportunities
Interacted with event attendees
Responsible for signing up subscribers for sms lists and social media pages for brands
Responsible for passing out samples
Jackie’s Kids – Yonkers, New York Sales Associate/Cashier
Responsible for processing customer payments by cash, debit, gift and credit card
Issued receipts, refunds, credit cards, voucher and automatic debits
Provided excellent customer assistance
Designed store displays to increase sales and organized inventory
Auchan
– Puteaux, France
July – August 2016
Assistant Supervisor
Served as central point of contact for all outside vendors
Oversaw front desk and reception area, ensuring the area was neat and organized
Organized and prepared boxed orders for timely delivery
Medical Residence Nursing Home – Asnieres-Sur-Seine, France Receptionist
Coordinated communications between director and prospective residents’ families
Responsible for providing proper application paperwork to prospective residents
Collected and reviewed completed application packages for missing information
Utilized interpersonal skills to resolve conflicts and respectfully address questions
France Fitness – Argenteuil, France Intern/Receptionist
Assisted fitness trainers with pre-class organization and planning
Promoted needs-based fitness programs for clients and handled registration
Managed business software to create and update membership accounts
Saint Jean Hospital – Gennevilliers, France Intern/Receptionist
Provided excellent customer service while answering telephones and making and rescheduling medical appointments
Served as liaison between various departments while adhering to policies and procedures
SKILLS
Microsoft Word
Power Point, Excel
French bilingual
Amateur in Spanish
Beginner in Hebrew
Multi-tasking strength
Relationship building
Excellent work ethic
Flexible schedule