Mallori Browning
no image
Mallori Browning

Mallori Browning
613 Little Farm Rd., Prattville, AL 36066
Phone: ------------
Email: ------------

Software:
Microsoft Office, Publisher, Delphi, Delphi Diagram, CI/TY, Primavera, SalesPro, Opera, Event Temple

Summary of Qualifications:
• Exceptional leadership, organizational, oral/written communication, interpersonal, analytical and problem resolution skills.
• Innovation professionals with 18+ years of progressive experience in customer relations.
• Quick study with ability to grasp and put into application new ideas, concepts, methods and technologies.
• Expertise in client relations and needs assessment, developing details projects and events and proper execution of such events.

Professional Experience:
Director of Sales, The Holiday Inn Hotel, Normal, IL December 2019-March 2020
• Successfully converted from a Radisson Hotel to a Holiday Inn Hotel
Director of Sales, Radisson Hotel, Normal, IL February 2017-December 2019
• Opening Director of Sales for the new Radisson Normal that opened in June 2017, the hotel consists of 158 guestrooms and 12,000 square feet of meeting space.
• Developed all of the sales collateral, training, guidelines and pricing strategy for the sales team.
• Ramped up the hotel to obtain an enormous number of clients to utilize the hotel for groups, meetings, and creating accounts for LNRs.
• Consulted with the General Manager to help develop the other operating departments.
• Trained in SalesPro, Opera and Event Temple Programs
• Hired and trained the sales team, developing my management style to offer the best guidance and aid to nurture growth and success.
BA-Project Planner, Tek Systems, Bloomington, IL August 2014-February 2017
• Received extensive training to become a Subject Matter Expert in Primavera.
• Created in depth IT Project Schedules used to guide the teams throughout the project life cycle.
• Maintained these schedules to insure projects are one time and within budget.
• Lead Planning Sessions with the teams to retrieve the necessary information needed to execute the project.
• Consistently exceeded expectations of the Planner Role to expand my workload and have the opportunity to work on many different types of projects.
Catering Sales Manager/Wedding Coordinator, The Marriott Hotel, Normal, IL October 2011-August 2014
• Worked with clients in requirements and planning meetings to understand their needs to create a unique and expertly planned event.
• Hones Sales skills by showing potential clients how the hotel could meet their needs in unexpected ways.
• Consistently met budgets and exceeded selling expectations.
• Trained in Delphi and CI/TY programs.
• Trained co-workers in standards and best practices of the CI/TY program.
• Weddings and Special Events where ranked number on in the region for John Q. Hammons Hotels and number seven in the country.
• Rapidly increased my ranking at the Marriott to stand out as a leader and expert in my field.
Sales & Catering Manager/Wedding Coordinator, The Chateau Hotel, Bloomington, IL January 2008-September 2011
• Developed and executed the majority of the Banquet Events.
• Managed event schedules and budget.
• Created Innovative promotional and marketing strategies.
• Development and maintenance for new accounts.
• Responsible for maintaining all records of the existing hotel clients.
• Ensured effective communication and coordination between front desk and execution staff to deliver successful events.
• Achieved sales goals as a result of effective communication with clients and requirements planning.
Banquet Manager, The Chateau Hotel, Bloomington, IL January 2007-December 2007
• Responsible for managing the staff in all aspects of event functions.
• Maintained weekly schedules based on the constantly changing groups in the hotel.
• Managed restaurant and bar operation

Education:
Heartland Communication College, Associate in Fine Arts

Ongoing Education:
Discovery Café, Marriott myLearning – receiving 40+ hours of tracked training per tear
Radisson Hotel Group, Learning Link, G3, Holiday Inn Concerto

Certifications:
Meeting Planner Certification, Wedding Planner Certification, Event Operations Certification, Sales Pro Series Level 1 and Level 2, Primavera (P6) User Training, Radisson Hotel Group Sales Manager Certification, Holiday Inn Sales Certification

Reference: