Louis Riccardelli
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Louis Riccardelli

Louis Riccardelli
Staten Island, New York------------ ------------
Accounting Major with exceptional scholastic and employment work ethic, time management skills, interpersonal know-how, and the ability to go above and beyond the scope of expectations every time. Proficient in MS Office, Excel, PP, Minitab, Data Analytics and more. Dedicated to promoting a positive team environment, driven by goals, morals, and the desire to enhance the lives of those I serve. Top-notch performer who multi-tasks with ease and always up for the next challenging endeavor.
EDUCATION
B.S. in Accounting: DeSales University- Center Valley, PA:– Expected Graduation May, 2022
AWARDS/RECOGNITION/MEMBERSHIPS
Vice President and Captain of DeSales Men's Rugby Club (2018-present) Accounting and Finance Club Member (2019- Present)
SUMMARY OF WORK EXPERIENCE:
Giant Food Stores – Center Valley, PA
Deli Associate October 2020- Present
• Assist customers with item selections and answer questions about products
• Provide recommendation for customers with dietary restrictions upon request
• Ensure customers’ experience in the deli was quick efficient, friendly and fun
• Maintain safe and sanitary food handling area according to health and safety standards
• Stock, rotate, refrigerate, and store all food items according to health and safety specifications
• Carry out special order requests and remembering those requests for customers next visit to
maintain great customer relations and repeat business
• Properly maintain and clean all industrial deli equipment
• Assist with training of new staff members and other special assignments as needed
Sonic Drive-In – Staten Island, NY/ Edison, NJ
Assistant Manager February 2017- June 2020
• Trained and Monitored employees on their progress and provided feedback
• Tracked inventory on a weekly basis, and placed timely orders to reduce risk of low stock items
• Oversaw the daily operations of the store and staff from open to close each day
• Created staff schedules, time-off requests, shift coverage and work-flow efficiency plans
• Managed shifts of up to fifteen people in diverse age groups
• Greeted customers, took and assembled orders and received payments
• Cleaned restaurant according to the restaurant’s sanitation procedures and policies
• Cooked and prepared food for packing or serving
• Checked equipment to ensure it is working efficiently
• Backed up crew members in the event of absences and work overload
• Ensured customer satisfaction and quickly addressed any complaints and/or concerns
• Provided detailed shift reports to district management